Mazaal AI is live · free plan, paid from $19/mo · last verified 14 Nov 2026 · viability monitor
Mazaal AI
Mazaal AI builds no-code AI agents with visual workflows, 50+ models and live web, Messenger and voice channels.
Mazaal is the pick when you want one agent doing support and ops work across chat, Messenger and voice without paying three vendors. The $49 Pro tier is the real starting point: it is the first plan with Advanced Tools and API access, and the $19 Basic plan is mostly a metered trial. Watch the credit math before you scale — Automation refills run $10 per 10,000 credits and every Advanced Tool action costs 25 credits on Pro and above.
Verdict generatedVerified 2h ago · liveness 69/100 · cite: rightaichoice.com/tools/mazaal-ai
- SMBs automating support across website chat, Facebook Messenger and voice from one build
- Ops teams replacing manual workflows that touch the CRM, billing and a chat channel
- Solo operators and creators building a citation-backed assistant from their own docs
- Teams that want per-step model routing between cheap and strong models in one workflow
- Teams that require on-premise or self-hosted deployment
- Buyers whose delivery plan depends on Slack, WhatsApp, SMS or email — those channels are marked coming soon
- Developers who want code-level control of the orchestration runtime
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Skip Mazaal AI if you need on-premise or self-hosted deployment, want to own the orchestration runtime in code, or run millions of monthly interactions where credit metering costs more than per-outcome pricing from Intercom Fin.
Advanced Tool actions burn 25 credits each on Pro, Team and Business, so a tool-heavy agent drains credits faster than the sticker price suggests.
Mazaal's entry paid tier at $19/month undercuts Chatbase's $32/month Hobby and Botpress's $89/month Plus, and the $49/month Pro adds Advanced Tools and API access that Chatbase charges $120/month for. It is far cheaper than Intercom Fin's seat-plus-outcome model ($29–$132 per seat/month plus per-outcome Fin usage). The trade is metering: you pay per credit and per Advanced Tool action rather than per seat or per resolution.
In short
Mazaal AI — Mazaal AI builds no-code AI agents with visual workflows, 50+ models and live web, Messenger and voice channels. Best for SMBs automating support across website chat, Facebook Messenger and voice from one build, Ops teams replacing manual workflows that touch the CRM, billing and a chat channel, Solo operators and creators building a citation-backed assistant from their own docs. Free to start; paid plans from $19/mo.
What is Mazaal AI?
Mazaal AI — Mazaal AI builds no-code AI agents with visual workflows, 50+ models and live web, Messenger and voice channels. Best for SMBs automating support across website chat, Facebook Messenger and voice from one build, Ops teams replacing manual workflows that touch the CRM, billing and a chat channel, Solo operators and creators building a citation-backed assistant from their own docs. Free to start; paid plans from $19/mo.
Mazaal AI is a no-code agent platform that turns a plain-English job description into a working AI agent plus the workflow behind it. You write something like "answer customer questions in our website chat, look invoice questions up in HubSpot, check Stripe, flag refunds for me," and Mazaal produces triggers, branches, tools and AI steps you can inspect and replay. It targets SMBs, ops leads and solo operators who are currently gluing a model API, an automation tool and a chat widget together. The workspace bundles the parts teams usually assemble themselves: a drag-and-drop flow editor with event, schedule and webhook triggers; vector knowledge bases built on Qdrant with citations in replies; prompt and skill versioning with diff and one-click rollback; a sandbox for testing before go-live; and full run history with step-by-step replay. Native MCP support and Mazaal app connectivity wire the agent to a broad connector catalogue, with encrypted credentials and per-org credit governance. Model choice is open across 50+ options spanning OpenAI, Anthropic, Google and DeepSeek, and each workflow step can call a different one — a cheap model for triage, a stronger one for reasoning. The vendor cites a 9-second average reply time and a 15-minute path from sign-up to a live agent on the free plan. Positioning-wise, Mazaal bundles agents, automation credits, model usage and a sizeable knowledge-base allowance into one monthly price, which is a different packaging model from per-outcome billing on support suites or per-seat support pricing. The connected channels are the live ones on the page — web widget, hosted web chat page, Facebook Messenger, voice, workflow step and a browser extension — with the rest of the roadmap clearly labelled as not yet shipped.
Key features
- No-code AI agent builder from plain-English job descriptions
- Visual drag-and-drop workflow builder with triggers, branches and AI steps
- Triggers on events, schedules and webhooks
- Live channels: web widget, web chat page, Facebook Messenger, voice, workflow step
- Browser extension for deploying agents
- Route each workflow step to a different model
- 50+ models across OpenAI, Anthropic, Google, DeepSeek, Mistral, Cohere and Groq
- Vector knowledge bases via Qdrant with citations in replies
- Prompt and skill versioning with diff and one-click rollback
- Sandbox environment for testing agents before going live
- Structured JSON outputs and streaming responses from workflow steps
- Full run history with step-by-step replay and inspection
- Native MCP support for MCP-compatible tools and registries
- Credit governance with per-org limits and race-safe deductions
- Multi-tenant orgs with roles, audit logs and SSO readiness
Behind the verdict
Reach for Mazaal when the job is "automate a messy support or ops process that touches the CRM, billing and a chat channel" and nobody on the team wants to own an orchestration codebase. The plain-English-to-workflow build is the actual product here. You describe the job, then edit the generated flow, which is a faster starting point than a blank canvas in most automation tools. Pick it if you care about model routing. Sending triage to a cheap model and reasoning to Claude or o4, per step, inside one workflow, is control you don't get in most bundled agent builders. The Qdrant-backed knowledge base with citations matters for anyone answering from their own docs, and versioning with rollback means a bad prompt edit is recoverable. Pass if you need to self-host or want code-level control of the runtime — nothing here suggests that's on offer. Also pass at very high interaction volume. The headline monthly price covers AI and automation credits, but Advanced Tool actions at 25 credits each and $10 per 10,000 Automation credits will dominate the bill once agents touch external systems on every conversation. Budget the Pro tier, not Basic. Basic is a 50-action Advanced Tools trial with one user and no API; if your agent needs to read the CRM or post to Slack, that's Pro at $49. The Team tier's jump to 10 users and 2 GB of knowledge base is where multi-department rollouts land. Channel reality check: the pricing page and homepage list web widget, web chat, Facebook Messenger, voice, workflow step and browser extension as live, with Slack, email, WhatsApp, SMS, Discord and the rest marked coming soon. If your plan depends on WhatsApp or Slack delivery, confirm the status before you buy — the roadmap is visible but not shipped. The closest alternative depends on your
Models under the hood
as of 2026-11-14
Limitations
- Pricing is tiered with capped monthly AI and automation credits: free Hobbyist tier caps at 10 AI credits, 100 automation credits, 10 MB knowledge base, 1 agent and 1 user; Basic $19/mo includes 1,000 AI credits, 2,000 automation credits, 100 MB knowledge base and 1 user.
- API access is not included on Hobbyist or Basic and starts at the Pro tier ($49/mo) with 3 users; support starts as email support and escalates to chat (Team) and priority (Business).
- Advanced Tool actions consume 25 credits per action, and Basic only includes a 50-action trial.
- The agent builder and conversations dashboard now work on mobile, per the May 2026 changelog.
as of 2026-10-09
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Is Mazaal AI still active?
Mazaal AI is live · free plan, paid from $19/mo · last verified 14 Nov 2026 · viability monitor.
Viability score
How well maintained and how widely used is Mazaal AI? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: November 2026
How we score →What's new in Mazaal AI
Checked 6 days agoAcross the latest 1 update: 1 community discussion.
What do users say about Mazaal AI?
How we verified this
Every listed fact about Mazaal AI — pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 14 Nov 2026. Analysis is drafted with AI models and checked against our editorial standards before publishing; see how we verify.
Verification history
We have re-verified Mazaal AI 12 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed features, integrations, description, pricing tiers, who it suits, our verdict, summary, who should skip it, pricing page, limitations, models
- — changed platforms
- — changed integrations, our verdict, summary, pricing tiers, who should skip it, features, description
- — changed pricing page, limitations
- — changed who should skip it, who it suits, description, our verdict, features, integrations, pricing tiers, summary
- — changed SSL certificate, limitations, models, pricing page, platforms
Showing the 6 most recent of 12 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does Mazaal AI cost in 2026?
Mazaal AI: Free to start; paid plans from $19/mo. Pricing last verified 14 Nov 2026.
Plans compared
Every published Mazaal AI tier, its price as the vendor publishes it, who it fits, and what it adds over the tier below. The 12-month cost projection follows.
| Plan | Price | Billing | Who it's for |
|---|---|---|---|
| Hobbyist | Free | — | Solo tinkerer who wants to prove an agent idea works before paying anything — 10 AI credits and 1 agent for a single-channel test.Adds: Free entry point: 10 AI credits, 100 automation credits, 10 MB knowledge base, 1 agent and 1 user, community support only. |
| Basic | $19/mo | monthly | Solo operator running one live agent on a single channel with modest monthly volume and no need for API access.Adds: Adds 1,000 AI credits, 2,000 automation credits, 100 MB knowledge base, unlimited agents, a 50-action Advanced Tool trial and email support — still 1 user. |
| Pro | $49/mo | monthly | Small team of up to 3 that needs API access and Advanced Tools for a multi-channel support or ops agent.Adds: Adds 2,500 AI credits, 5,000 automation credits, 500 MB knowledge base, included Advanced Tools at 25 credits/action, API access and 3 users. |
| Team | $129/mo | monthly | Growing ops or support team of up to 10 running the same agent across web, email, Slack and messaging channels.Adds: Adds 7,000 AI credits, 15,000 automation credits, 2 GB knowledge base, 10 users and chat support over Pro. |
| Business | $429/mo | monthly | Established SMB of up to 25 people with a large document corpus and steady cross-channel interaction volume.Adds: Adds 20,000 AI credits, 25,000 automation credits, 10 GB knowledge base, 25 users and priority support over Team. |
| Enterprise | Custom | quote | Organisations needing tailored credit limits, a dedicated account manager and premium support beyond the published caps.Adds: Custom pricing with tailored limits, unlimited messages and credits, a dedicated account manager and premium support. |
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where Mazaal AI's pricing actually pencils out — and where peers do it cheaper.
Mazaal's entry paid tier at $19/month undercuts Chatbase's $32/month Hobby and Botpress's $89/month Plus, and the $49/month Pro adds Advanced Tools and API access that Chatbase charges $120/month for. It is far cheaper than Intercom Fin's seat-plus-outcome model ($29–$132 per seat/month plus per-outcome Fin usage). The trade is metering: you pay per credit and per Advanced Tool action rather than per seat or per resolution.
Has Mazaal AI's pricing changed?
No plan price for Mazaal AI has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick Mazaal AI?
Pick Mazaal AI if you are SMBs automating support across website chat, Facebook Messenger and voice from one build, Ops teams replacing manual workflows that touch the CRM, billing and a chat channel, Solo operators and creators building a citation-backed assistant from their own docs, Teams that want per-step model routing between cheap and strong models in one workflow.
Look elsewhere if you are Teams that require on-premise or self-hosted deployment, Buyers whose delivery plan depends on Slack, WhatsApp, SMS or email — those channels are marked coming soon, Developers who want code-level control of the orchestration runtime, High-volume operations where 25 credits per Advanced Tool action and $10 per 10,000 Automation credits dominate cost.
Skip it if Skip Mazaal AI if you need on-premise or self-hosted deployment, want to own the orchestration runtime in code, or run millions of monthly interactions where credit metering costs more than per-outcome pricing from Intercom Fin.
GeneratedReal-world workflow fit
Concrete scenarios for the personas Mazaal AI actually fits — and what changes day-one when you adopt it.
Connect the support inbox on day one, point the agent at a HubSpot lookup and a Stripe charge check, then publish the same agent to Slack and the web widget.
Outcome: Inbound invoice questions get answered with the real charge details in about 9 seconds instead of waiting on a rep, and refund requests escalate to a human.
Build a webhook-triggered workflow that listens for a new order, chains a second agent to summarise it, and posts the result to Slack.
Outcome: A manual copy-paste routine between the order system and Slack disappears, and full run history lets you replay any step that misfires.
Upload your own docs and previous posts into a Qdrant knowledge base, test the assistant in the sandbox, then deploy it as a web widget and a Discord bot.
Outcome: A documentation-grounded assistant answers questions in your own tone and cites its sources, with prompt versioning letting you roll back any change in one click.
Use cases
- Automate customer support by monitoring the inbox, looking up CRM data, and replying across Slack and email.
- Triage and qualify sales leads, then route them to the right channel or owner.
- Process invoices by fetching charges from Stripe and customer records from HubSpot, then replying with the details and escalating refunds.
- Run one assistant across your website widget, Slack and WhatsApp without rebuilding it per channel.
- Create a content approval workflow where AI reviews drafts and notifies the team on Discord or Telegram.
- Deploy a voice agent for inbound calls alongside the same agent answering email and chat.
- Give an e-commerce catalogue of 100,000+ products a one-click product-management workflow.
- Build an internal ops agent that listens for a webhook, chains a second agent, and posts results to Slack.
Setup time & first value
How long it actually takes to get something useful out of Mazaal AI — broken out by persona, not the marketing-page minute.
Mazaal advertises a working agent in 15 minutes from sign-up on the free plan, and that is realistic for a simple prompt-plus-knowledge-base agent on one channel. A workflow that reads HubSpot, writes to Stripe and routes across Slack and email takes an afternoon of sandbox testing. Adding voice or an MCP-connected internal tool pushes first value to a day or two.
Switching to or from Mazaal AI
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Zapier: rebuild the trigger-action chain in Mazaal's visual flow editor, then reuse the same connected apps through the 10,000+ app connectors.
- →From Chatbase: upload the same documents into a Qdrant-backed knowledge base and repoint the website widget at the Mazaal endpoint.
- →From a hand-rolled model API: move prompts into Mazaal agents, route each step to the same model you used before, and let Mazaal handle streaming and retries.
- →From Intercom Fin: export your help content into the knowledge base, then map Fin's support workflows onto Mazaal triggers across email and Slack.
- ↗To Botpress: if you need the studio and code-level control of the orchestration runtime, expect to rebuild workflows rather than import them.
- ↗To n8n: export your webhook and schedule triggers, but plan to reimplement the AI steps as n8n nodes and manage model credentials yourself.
- ↗To Intercom Fin: if resolution volume grows past what credit metering justifies, move support conversations to a per-outcome model and keep Mazaal for internal ops.
Resources & guides
Tutorials & Learning
YouTube returned 6 videos for “Mazaal AI”, and we withheld 5: 5 could not be judged, because “Mazaal AI” is a single word that other videos use for other things. Showing the 1 we can prove is about Mazaal AI.
Official links
What are the best Mazaal AI alternatives?
The closest alternatives to Mazaal AI we list are n8n, Zapier and Coze. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| n8n | Freemium | Pricing not published | — |
| Zapier | Freemium | Pricing not published | — |
| Coze | Freemium | Pricing not published | — |
Alternatives to Mazaal AI
View allTools that pair well with Mazaal AI
Common stack mates teams adopt alongside Mazaal AI, with the specific reason each pairing earns its keep.
n8n
n8n is a visual workflow automation platform where AI agents and integrations run on a canvas you can read, trace, and audit.
Zapier
Zapier MCP connects Claude, ChatGPT, Cursor and Gemini Enterprise to 9,000+ apps through one governed server.
Coze
Coze lets you build no-code AI agents and publish them as web apps, APIs, and chat bots across Discord, Telegram, or Slack.
Mazaal AI vs its closest rival
Mazaal AI's closest head-to-head is with Truleo.
Our Mazaal AI vs Truleo verdict written Jul 3, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.
Frequently asked questions
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