Features
Real-time monitoring across 1 billion sources
Keyword-based and page-based alerts
Sentiment analysis with emotion detection
Share of voice measurement
10+ customizable report templates
Data visualization with charts and maps
AI-powered content curation and creation
Collaborative approval workflows
Crisis detection and management
Historical data up to 2 years
Influence scoring and reach metrics
Custom dashboards with key indicators
Review monitoring across 75+ sites
Boolean search query builder
AI agent Trellis for real-time insight surfacing
Smart Inbox for unified engagement
Publishing calendar with optimal send times
Social listening with sentiment tracking
Spike Alerts for sudden volume changes
Enhance Post by AI Assist for content creation
Enhance Reply by AI Assist for engagement
Custom analytics dashboards
Competitive analysis and benchmarking
Influencer marketing campaign management
Employee advocacy content curation
Review management across platforms
Approval workflows and role-based access
Mobile app for iOS and Android
Unlimited AI-generated alt text for images