Mention

Mention

Real-time social listening and media monitoring across 1 billion sources, now integrated with Agorapulse for publishing.

87/100Safe BetFree · from $49/moFreemium

Mention is a solid choice for real-time social listening at a mid-market price point. Its monitoring across 1 billion sources, sentiment analysis, and share of voice are strong for PR and reputation tracking. However, the free plan is limited, and paid plans cap mentions. With publishing moving to Agorapulse, it's now purely monitoring. For deeper analytics, consider Brandwatch; for all-in-one social management, try Agorapulse itself.

Verified 8d ago · liveness 87/100 · cite: rightaichoice.com/tools/mention

Best for
  • Brand reputation management for SMBs and agencies
  • PR campaign impact measurement and media monitoring
  • Competitive intelligence tracking across web and social
  • Crisis early warning and response
Not ideal for
  • Enterprise-scale deep analytics and custom data mining
  • Users needing unlimited monitoring on free or low-cost plans
  • Teams requiring extensive CRM or workflow automation integrations
Visit Website

Beginner-friendlySet up your first alert in under 10 minutes, and see mentions within minutes. Explore the dashboard and templates for a few hours to customize reports. For full multi-topic monitoring, allow a day to fine-tune queries and dashboards.WebAPI available4.1k viewsVerified 8d ago
Pricing
Free · from $49/mo
FreemiumFree tier4 plans6 hidden costs
Learning curve
Beginner-friendly
Set up your first alert in under 10 minutes, and see mentions within minutes. Explore the dashboard and templates for a few hours to customize reports. For full multi-topic monitoring, allow a day to fine-tune queries and dashboards.
Runs on
Web
API available · 15 integrations
Who it's for
PR manager at a mid-size tech companyMarketing analyst at an agencySocial media manager using Agorapulse
Live sentiment
Is Mention actually worth it?

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  • Real pros & cons from real users
  • Attributed quotes with receipts
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Skip it if

Skip Mention if you need enterprise-grade predictive analytics or complex CRM integrations, or if you rely on the now-deprecated publish and respond features without wanting to add Agorapulse.

The 30-second take
Biggest gripe

Free plan limits you to a small number of alerts and mentions per month, so you'll likely need to upgrade to Solo at $49/mo to get meaningful usage.

Price reality

Mention's pricing fits mid-market brands and agencies: Solo at $49/mo and Pro at $99/mo offer solid monitoring without enterprise costs. Compared to Brandwatch or Talkwalker, it's more affordable, but smaller than free tools like Google Alerts, which lack analytics.

In short

Mention — Real-time social listening and media monitoring across 1 billion sources, now integrated with Agorapulse for publishing. Best for Brand reputation management for SMBs and agencies, PR campaign impact measurement and media monitoring, Competitive intelligence tracking across web and social. Free to start; paid plans from $49/mo.

Compared withvs Brand24

Viability Score

87/100
Safe Bet

How well maintained and how widely used is Mention? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this

Recent activity
not measured
Traction
not measured
Site health
95
User sentiment
not measured
What the vendor publishes
80

Last calculated: August 2026

How we score →

Key Features

  • Real-time monitoring across 1 billion sources
  • Keyword-based and page-based alerts
  • Sentiment analysis with emotion detection
  • Share of voice measurement
  • Competitive benchmarking
  • Customizable report templates and dashboards
  • Historical data up to 2 years
  • AI-powered content curation
  • Review monitoring across 75+ sites
  • Advanced Boolean search query builder
  • Collaboration tools with mention assignment
  • White-label reporting
  • Slack and Zapier integration
  • API access (Company plan add-on)
  • Email and desktop push notifications

About Mention

FreemiumBeginner-friendlyAPI availableWeb

Mention is a social listening and media monitoring platform that tracks mentions across the web and social media in real time, covering over 1 billion sources. It's built for PR agencies, marketing teams, and brand managers who need to monitor brand reputation, competitors, and industry trends. Key features include keyword-based and page-based alerts, sentiment analysis, share of voice, competitive benchmarking, and customizable dashboards. The platform also offers AI-powered content curation and review monitoring across 75+ sites like Google, Trustpilot, and Amazon. While Mention's publishing and responding features are being phased out, Agorapulse is now the official solution for those functions, integrating seamlessly. Mention is a practical choice for mid-market brands and agencies, offering a more affordable and easier-to-use alternative to enterprise platforms like Brandwatch or Talkwalker.

Behind the Verdict

Mention stands out for its real-time monitoring across 1 billion sources, making it easy to track brand mentions, competitors, and trends. The platform's ready-to-use templates and customizable dashboards let you visualize reach, sentiment, and more in minutes. Sentiment analysis includes emotion detection, and share of voice helps benchmark against competitors. Historical data up to 2 years is useful for trend analysis. Review monitoring covers 75+ sites, which is great for reputation management. Collaboration features like mention assignment and team roles are helpful for agencies. However, the analytics depth is not as advanced as enterprise tools like Brandwatch, and the free plan is quite restrictive. The deprecation of Publish and Respond features means you'll need Agorapulse for social media management, which adds cost. But if you need focused media monitoring without heavy analytics, Mention is a cost-effective choice.

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Real-world workflow fit

Concrete scenarios for the personas Mention actually fits — and what changes day-one when you adopt it.

PR manager at a mid-size tech company

Set up an alert for your company name and key spokespeople, monitor sentiment daily, and generate a weekly report for stakeholders.

Outcome: You catch a negative review early, respond in time, and show campaign impact with share of voice metrics.

Marketing analyst at an agency

Create a competitive monitoring dashboard for a client, tracking mentions of their brand vs. two competitors, and schedule weekly email reports.

Outcome: You deliver actionable competitive insights and impress the client with white-label reports (Pro plan).

Social media manager using Agorapulse

Use Mention to monitor brand mentions and reviews, then use Agorapulse for publishing and responding to comments.

Outcome: You manage all social interactions in one place while keeping an eye on broader web conversations.

Use Cases

Models Under the Hood

Proprietary sentiment analysis modelAI-powered content curation model

as of 2026-08-15

Limitations

  • Mention provides real-time monitoring across 1 billion sources with up to 2 years of historical data, along with sentiment analysis and share of voice measurement.
  • The platform includes AI tools and engagement features.
  • It has been acquired by Agorapulse.
  • More detailed limitations are not specified in the provided evidence.

as of 2026-08-15

Verification history

We have re-verified Mention 17 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.

  1. re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  2. re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  3. re-checked, vendor evidence unchanged
  4. re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  5. re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
  6. re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it

Showing the 6 most recent of 17 verification passes.

Free to cite with attribution — this page re-verifies continuously.

12-month cost

Project the real annual outlay, including the implied monthly cost when only an annual tier is published.

Annual total
Free
Over 12 months
Effective monthly
Free
Billed monthly

Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.

Plans compared

For each published Mention tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.

Free

$0/mo

Ideal for

Solo users or small teams exploring social listening with minimal needs and a tiny budget.

What this tier adds

Free entry point: limited alerts and mentions, basic monitoring, email alerts.

Solo

$49/mo

Ideal for

Freelancers and small businesses needing regular monitoring with sentiment analysis and Slack integration.

What this tier adds

Adds sentiment analysis, share of voice, and Slack integration over Free.

Pro

$99/mo

Ideal for

Growth-stage brands and agencies that need competitor benchmarking and custom reports for clients.

What this tier adds

Adds competitive benchmarking, custom dashboards, 2-year history, and white-label reports.

Company

Custom

Ideal for

Large teams and enterprises requiring advanced Boolean search, API access, and dedicated support.

What this tier adds

Adds advanced Boolean search, API add-on, dedicated account manager, and priority support.

Hidden costs & gotchas

What the public pricing page doesn't put in bold. Captured from pricing-page footnotes, contract terms, and recurring complaints.

  • Free plan limits you to a small number of alerts and mentions per month, so you'll likely need to upgrade to Solo at $49/mo to get meaningful usage.
  • Going beyond your alert or mention limits on paid plans incurs overage charges, which can add up if you monitor high-volume topics.
  • API access requires the Company plan and is a paid add-on, so integrating Mention with your own systems costs extra.
  • Publishing and responding features are being phased out, pushing you to Agorapulse for social media management, which is a separate subscription.
  • White-label reporting is only available on the Pro plan and above, so agencies on lower tiers can't brand reports for clients.
  • Advanced Boolean search with custom queries is only on the Company plan, limiting precision monitoring for lower-tier users.

Where the pricing makes sense

The company stage and team size where Mention's pricing actually pencils out — and where peers do it cheaper.

Mention's pricing fits mid-market brands and agencies: Solo at $49/mo and Pro at $99/mo offer solid monitoring without enterprise costs. Compared to Brandwatch or Talkwalker, it's more affordable, but smaller than free tools like Google Alerts, which lack analytics.

Setup time & first value

How long it actually takes to get something useful out of Mention — broken out by persona, not the marketing-page minute.

Set up your first alert in under 10 minutes, and see mentions within minutes. Explore the dashboard and templates for a few hours to customize reports. For full multi-topic monitoring, allow a day to fine-tune queries and dashboards.

Switching to or from Mention

How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.

Migrating in
  • From Google Alerts: Create more detailed alerts in Mention and get richer analytics like sentiment and share of voice.
Migrating out
  • To Agorapulse: For publishing and responding, use Agorapulse (official partner) since Mention is phasing out those features.

Integrations

FacebookInstagramTwitter/XLinkedInYouTubeRedditTikTokPinterestGoogleTrustpilotAmazonGlassdoorSlackZapierAgorapulse

Resources & Guides

Tutorials & Learning

Tools that pair well with Mention

Common stack mates teams adopt alongside Mention, with the specific reason each pairing earns its keep.

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Frequently Asked Questions

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