Features
AI-powered feedback classification and sentiment analysis
Auto-triage and routing of issues to relevant teams
Real-time trend detection and theme grouping
Natural language querying (ask questions about feedback)
Native integrations with 6000+ tools
Custom feedback widget and portal
User segmentation and behavioral analysis
Survey creation and in-app feedback collection
Collaboration via Slack, email, and shared dashboards
CSV file upload for bulk feedback ingestion
Identify account value impacted by issues
85+ supported languages and locales
Track feedback across calls, emails, chat, app reviews, social media
Dashboards with trend charts and segmentation
Automatic routing to Jira, Linear, Asana
Natural language querying for instant insights
AI Dashboard Generator with customizable themes
Data transformation: clean, merge, filter, reshape
Text analysis: sentiment detection, keyword extraction, translation
Scheduled reporting with Playbooks
Code transparency: view and export Python, SQL, R code
AI SQL Query Generator from natural language
AI Chart Maker and Spreadsheet Generator
PDF to Excel and bank statement to Excel converters
Web scraping from any website
Embeddable analytics chat with iframe
Knowledge Base for improved SQL accuracy
Row-level security for database connections
Data connectors: Google Sheets, BigQuery, Snowflake, MySQL, PostgreSQL, Supabase, MSSQL, and more
Data Explorer with curated datasets
