Features
AI voice agent for inbound/outbound calls
SMS follow-ups and reminders
Appointment booking automation
Campaign management with setup wizard
Omnichannel inbox (SMS, WhatsApp, Email, Webchat, Social)
Customizable personality (formality, humor, verbosity)
Reviews & reputation management
White-label agents for agencies
Integrated reporting & analytics
A2P 10DLC carrier registration
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
