Features
No-code chatbot builder with generative AI and scripted intents
Multi-display embed customization (widget position, colors, branding)
Product finder guided by shopper questions
Order status tracking directly in chat
Add to cart from chat window
Abandoned cart reminders on return visit
Upsell and cross-sell product recommendations
Proactive messaging triggered by exit intent, time on page, cart value
Live chat handoff to human agents
Ticketing integrations for helpdesk escalation
AI training on product catalog, FAQs, and uploaded documents
Restricted knowledge base to minimize hallucinations
Reporting and analytics dashboard with revenue, conversion rate, and top pages
FAQ editor with smart buttons linking to product/category pages
Lead capture forms and surveys inside chat
Anti-hallucination with citations
1,400+ supported file types
Data connectors (Google Drive, HubSpot, Zendesk)
RAG API for custom development
Customizable agent appearance and behavior
Enterprise-grade security (SOC 2 Type II, GDPR)
Deploy as chatbot or knowledge search widget
AI vision for images and PDFs
Train AI agent on Zendesk tickets
Custom agent roles and instructions
Automatic sitemap and CMS sync (WordPress, Wix, etc.)
Remove 'Powered by CustomGPT' branding
