Ochatbot

Ochatbot is an enterprise-grade conversational AI platform designed specifically for ecommerce businesses. It enables you to deploy intelligent chatbots on your website and social channels without writing code. The chatbot automates customer support, product discovery, order tracking, and even add-to-cart actions, all while capturing insights into shopper behavior. Built for Shopify, BigCommerce, WooCommerce, Magento, and general retail, Ochatbot uses proprietary machine learning to continuously improve its understanding of customer intent. It syncs with your product feed, learns from your FAQs and policies, and can proactively engage shoppers based on behavior like exit intent or cart value. What sets Ochatbot apart is its multi-display interface, which lets you embed AI-driven widgets at strategic points in the shopping journey. It also offers ready-to-use product finders, abandoned cart reminders, upsell/cross-sell prompts, and a live chat handoff to human agents. The platform includes a free tier and multiple paid plans with features like multiple LLM models and white labeling. Ochatbot is part of the Ometrics suite of conversion optimization tools. It integrates with helpdesks and supports custom branding, surveys, and lead capture forms. The platform emphasizes data-driven reporting, with dashboards showing KPIs like revenue, conversion rate, and top unanswered questions. Its pricing is based on monthly visitors, making costs predictable.