Features
Adoption tracking by department, role, and geography
AI Fluency Index measuring effective interaction
Use case discovery through conversation topic analysis
ROI calculation: time saved and dollar value per query
Success tracking: resolved vs unresolved user queries
Churn signal detection in customer conversations
Upsell signal detection for revenue opportunities
Customizable dashboards and reporting
Multi-agent observability layer
Automated intent capture for product feedback
Anonymized behavioral analytics
Task completion rate monitoring
Error rate tracking by topic
Segment analysis for customer plans (Basic, Pro, Enterprise)
Conversation topic discovery with success rate per topic
Natural language querying with transparent SQL/Python
Reactive notebooks with auto-updating cells
Governed context layer for consistent metric definitions
Skills library for reusable analytic logic
Rules engine for custom AI behavior
Metrics catalog for consistent definitions
Interactive boards with auto-refresh
Embed analytics via Slack, API, or iframe
AI chat sidebar for quick edits
Collaborative notebooks with version control
Verified board approval workflow
Restrict datasource access to specific users
Request access button for private conversations
Email notifications on share actions
