Optimate

Nebuly is an enterprise analytics platform that captures and structures every conversation users have with AI agents, transforming raw dialogue into actionable business insights. It is designed for organizations deploying AI agents internally or externally that need to measure adoption, ROI, and user fluency across teams, departments, and geographies. The platform works by ingesting conversation data from AI agent logs, analyzing topics, user behavior, and task completion, then surfacing dashboards that show which teams are engaging, where users struggle, and how much time or money is saved per interaction. Unique features include the AI Fluency Index (measuring how effectively users interact), automated churn signal detection, and use case discovery through topic analysis. Nebuly tracks both internal agents (employee-facing) and external agents (customer-facing). For internal agents, it provides adoption patterns by department and role, fluency scores, and ROI calculations. For external agents, it detects churn signals, upsell opportunities, and customer satisfaction trends. Unlike general-purpose analytics tools, Nebuly is purpose-built for the AI agent context, focusing on user behavior rather than model performance. It positions itself as the missing analytics layer for enterprises that have deployed multiple AI agents and need to prove value.