Features
AI model brand mention querying (ChatGPT, Claude, Gemini, Perplexity, Bing Chat, Llama 2, Mistral)
Brand narrative scoring against desired descriptors
Real-time monitoring and alerts for inaccurate descriptions
Dashboard with brand health score and trend over time
Hallucination detection and reporting
Influence system for content and data signal seeding
Multi-brand persona tracking (Pro plan)
Daily/weekly email digests
API access for custom integrations (Enterprise)
Competitive AI presence monitoring
Exportable reports for stakeholders
Historical trend analysis
ReputationIQ natural language querying on feedback data
Review aggregation with AI-suggested responses
Review Booster: automated review generation campaigns
Listings management and local SEO tracking
Generative Engine Optimization (GEO) readiness analysis
Competitive Insights: benchmark against competitors
Surveys: capture private feedback with customizable templates
Social Suite: centralized publishing and engagement across social channels
Actions: convert feedback into tickets for resolution
Rep Score: unified trust and performance metric across locations
Real-time alerts for negative feedback or rating drops
Multi-location roll-up reporting and executive dashboards
Industry-specific solutions for auto, healthcare, real estate, etc.
HIPAA and CCPA compliance support
Multi-language support (English, French, German)
