Pendo vs FullStory

Side-by-side comparison of features, pricing, and ratings

Pendo

Enterprise product-experience platform — analytics, in-app guides, session replay, and AI insights.

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FullStory

Enterprise digital-experience analytics — session replay, autocaptured product analytics, and AI insights.

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Pricing

Freemium

Plans

Custom

Custom (~$10k–$25k/yr)

Custom (~$30k–$70k/yr)

Custom (~$80k–$200k+/yr)

Custom

Rating

No reviews yet

Popularity

0 views

Skill Level

Intermediate

API Available

Platforms

WebMobileAPI

Categories

📊 Data & Analytics

Features

Autocapture product analytics (clicks, pages, features)

In-app guides — tooltips, walkthroughs, lightboxes

Session replay (Core+ tier)

NPS, PMF, CSAT sentiment surveys

Pendo Listen — AI clustering of open-ended feedback

Predict AI — churn and expansion scoring

Agent Analytics — instrumentation for AI agent products

Pendo AI — guide copy generation and replay summarization

Roadmap planning (Pendo Roadmaps)

Orchestrate — cross-channel campaigns (in-app + email)

Data Sync — warehouse export to Snowflake / BigQuery / Redshift

Mobile SDK (iOS, Android, React Native)

SSO, SAML, SCIM, audit logs

HIPAA-ready and EU data residency tiers

Pixel-perfect session replay (web and mobile)

Autocapture product analytics

Heatmaps (click, scroll, attention)

Funnels and conversion analysis

Frustration signals (rage / dead / error clicks)

StoryAI — natural-language session search

AI-powered friction recommendations

Error tracking and console capture

User segmentation and trend analysis

Mobile SDKs (iOS, Android, React Native)

Data privacy controls — element-level redaction

SOC 2, HIPAA-ready, EU data residency

Warehouse export (FullStory Anywhere)

Guides and Surveys add-on

Webhook and SDK extensibility

Integrations

Salesforce

HubSpot

Segment

Snowflake

BigQuery

Redshift

Slack

Jira

Zendesk

Intercom

Okta

Azure AD

Google Analytics

Mixpanel

Amplitude