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Petriage vs Plain
Side-by-side comparison of features, pricing, and ratings
Pricing
Freemium
Contact Sales
Plans
$199.99/month
$99.99/month (marked down from $199.99)
$35/month (1 seat) + $35/additional seat
$299/month (3 seats) + $99/additional seat
Custom pricing
Popularity
2.7k views
6.8k views
Skill Level
Beginner-friendly
Advanced
API Available
Platforms
WebMobile
WebAPIPlugin
Categories
📊 Data & Analytics💬 Customer Support🏥 Healthcare
💬 Customer Support🤖 Automation & Agents
Features
Free AI-driven pet symptom checker
Real-time symptom analysis on four-point scale
Petriage Live 24/7 veterinary nurse helpline
Online eConsult with your family vet
Video chat and messaging with vet
Photo and video sharing with vet
Express check-in for in-clinic visits
Remote monitoring via eCheck
Petriage Rx home-delivery pharmacy with auto-ship discounts
Build and manage pet health profile
Continuous model validation by veterinarians
Learning statistical model from user input
Consolidate Slack, MS Teams, Discord, email, chat, and portal
AI assistant Sidekick drafts replies and search knowledge
Built-in AI agent Ari for triage and investigation
Run multiple custom AI agents alongside humans
Auto-route conversations based on context, tone, or rules
Auto-assign labels, detect urgency, update thread summaries
Integrate external systems via workflows (e.g., Linear, PagerDuty)
Automated daily digests of support trends and actions
Real-time thread summaries with context and changes
API-first architecture for custom extensions and embedding
In-app chat widget and headless portal
Help center with knowledge base and Ask AI for self-service
Define SLAs, business hours, and customer tiers
Automatic data enrichment from CRM and other tools
Integrations
Slack
Microsoft Teams
Discord
Email
Linear
PagerDuty
CRM (unspecified)
Issue trackers (e.g., Jira, GitHub)
Web API for custom integrations