Features
Unified inbox for WhatsApp, Instagram, Facebook, TikTok, Telegram, Viber, Line, WeChat
AI Agents with multi-language auto-detection and response in 15+ languages
WhatsApp Business Calling API for voice calls with recording
Multi-step chatbot builder for lead qualification and promotions
CSAT and NPS survey collection in chat
Appointment booking directly in conversation thread
Lead routing and assignment rules by channel, team, or agent
Shared team views and conversation tagging
Advanced analytics and custom report builder
Mobile app for iOS and Android
Developer API for custom workflows
Zapier integration for 2000+ apps
HubSpot, Salesforce, Shopify, WooCommerce native integrations
Web Chat widget for website
24/5 live support and 24/7 AI support
Apple Messages integration with rich actions (verified)
WhatsApp messaging with read receipts
Telegram messaging (excl. Italy/Brazil)
Email management: read, search, draft, send (Gmail & Outlook)
Calendar management: schedule, check availability, recurring events
Reminders via text or voice
Web search with verified sources
Notion integration: pages, databases, docs
Oura integration: sleep, readiness, activity
TripIt automation for travel plans
Generate tables and charts from data or images
Poke Recipes for automations and integration setup
Poke Kitchen for custom developer integrations
@poke.com email address setup
