Features
Voice-first hands-free dictation from under the hood
Real-time extraction into structured data
Repair order story generation (Complaint, Cause, Correction) — OEM warranty-ready
Multi-point inspections with voice and video, green/yellow/red status
Service recommendations auto-linked to opcodes with labor hours and parts
AI assistant with OEM manual references, specs, procedures, TSBs
Mobile-native: works anywhere, no walking to a terminal
AI voice agents for customer appointment booking, recall management, trade-in opportunities, test-drive scheduling
Autonomous call handling and missed-call recovery
Integration with DMS for pushing repair orders
Voice and video capture for inspections
AI meeting transcription in 99 languages
AI meeting summaries and action items
AskFellow AI agent for meeting queries
Botless recording for Zoom, Teams, Google Meet, Webex, Slack, and in-person (mobile)
Centralized recording library with role-based permissions
CRM automation for Salesforce and HubSpot
Zero-day retention policy for recordings and transcripts
MNPI redaction (names, account numbers) from transcripts and audio
Full audit trail with Super Admin API
Pause and resume recording during meetings
Mobile app for in-person meeting capture
MCP server for connecting meeting data to custom LLMs
Public API and admin API for programmatic access
Zapier integration with 8,000+ app triggers
Customizable bot avatar and name
