Features
AI voice agents for outbound collections calls
Multilingual support (English, Spanish, French)
Real-time call transcription and sentiment analysis
Integration with A/R platforms (YayPay, Billtrust, QuickBooks)
Script customization and escalation rules
Payment promise capture and tracking
Talk-to-text logs for quality assurance
Automated call outcome classification
Compliance with FDCPA and TCPA guidelines
Dashboard with KPIs (right-party contact rate, promise-to-pay rate)
No-code agent setup and configuration
Automated drive-thru order taking via voice AI
Up to 95% non-intervention rate on orders
Upselling engine for add-ons and specials
Integration with major POS and headset systems
Spectrum of voice AI models including ElevenLabs
Menu unification across locations
Phone ordering automation
24/7 availability and operation
Easy installation at scale with minimal disruption
Order accuracy improvement
Staff efficiency optimization
Measurable ROI metrics (revenue lift, upsell rate)
Real-time voice conversation for drive-thru
Enterprise-grade deployment for multi-site chains