Features
AI voice agents for outbound collections calls
Multilingual support (English, Spanish, French)
Real-time call transcription and sentiment analysis
Integration with A/R platforms (YayPay, Billtrust, QuickBooks)
Script customization and escalation rules
Payment promise capture and tracking
Talk-to-text logs for quality assurance
Automated call outcome classification
Compliance with FDCPA and TCPA guidelines
Dashboard with KPIs (right-party contact rate, promise-to-pay rate)
No-code agent setup and configuration
Personalized voice training with 50 phrase cards
Real-time speech-to-text via web app
Chrome extension for dictation in web forms
Webex integration with AI captioning
Microsoft Teams integration with live captions (add-on)
Zoom integration with live captions (add-on)
Amazon Alexa integration for smart home control
Proprietary database of atypical speech patterns
Continuous learning as user speaks
Stand-alone web app (no install required)
Mobile app for Alexa integration
API for custom integrations (contact sales)