Features
10-second first response to leads
WhatsApp Business integration (5-click setup)
SMS text message follow-up
Website chat widget for lead capture
Conversational booking inside chat
Automatic meeting reminders to reduce no-shows
Calendar integration (Google, Calendly)
Lead qualification and human-like conversation
Follow-up sequence automation
Customizable AI personality (tone, language, 113+ languages)
Outbound lead follow-up from form submissions
Inbound website lead response
Unlimited agents and messages on paid plans
Natural language search across 50+ government e-services
Speech-to-text and text-to-speech for voice interaction
Secure authentication with Estonian ID-card or Mobile-ID
Multi-channel access: web, mobile, and chatbot
Federated architecture keeps data with each agency
24/7 availability for common government requests
Automatic form filling for tax, benefits, and registrations
Document inquiries and applications via AI
Continuous learning from user interactions
Integration with tax, social, and business registries
Personalized service recommendations based on user profile
Open-source AI components available on GitHub
