Features
AI speech-to-text transcription
Role-based insight extraction (e.g., legal, medical, business)
Speaker diarization (who spoke when)
Custom vocabulary for industry jargon
Real-time collaboration on transcripts
Export to PDF, DOCX, SRT, and TXT
Timestamped comments and highlights
Searchable transcript library
Automatic action item detection
Multi-language support (English, Spanish, French, German, etc.)
End-to-end encryption (AES-256)
Integration with Slack, Notion, Zapier, and more
Pre-recorded speech-to-text (Universal-3.5 Pro, 18 languages)
Pre-recorded speech-to-text (Universal-2, 99 languages)
Real-time streaming speech-to-text (Universal-3.5 Pro Realtime with Context Carryover)
Voice Agent API with built-in turn detection and interruption handling
Speech Understanding API (speaker ID, sentiment, chapters, summaries)
Guardrails for inline PII redaction and content moderation
LLM Gateway routing across GPT, Claude, and Gemini with fallback
Keyterms Prompting to improve accuracy for specific terms
Agent Management API to store and manage agent configurations
HTTP Tool Calling for Voice Agent API (no proxy server needed)
Production-ready Python and TypeScript SDKs
Self-hosted Voice AI Cloud deployment for enterprise
No concurrency limits, no throttles, no forced commitments
Global redundancy and enterprise-grade uptime
Code-switching support (Universal-3.5 Pro)