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Tawk.to vs Wonderchat
Side-by-side comparison of features, pricing, and ratings
Pricing
Free
Paid
Plans
$0
$19/mo
$29/mo
$1/hour
$0/month
$25/month (billed yearly)
$83/month (billed yearly)
$249/month (billed yearly)
Custom
Popularity
4.7k views
6.0k views
Skill Level
Beginner-friendly
Beginner-friendly
API Available
Platforms
WebMobileDesktopAPI
WebAPIPlugin
Categories
💬 Customer Support
📈 Marketing & SEO💬 Customer Support
Features
Unlimited live chat agents
Unlimited concurrent chats
Real-time visitor monitoring
Geo IP tracking
Sentiment analysis
Customizable knowledge base
Ticketing system
Contacts management (CRM)
Chat pages
Group messaging
Video & voice calls (add-on)
Screen sharing
Desktop notifications
45+ language support
AI Assist (auto-reply, summaries, KB bot)
Train on PDFs, URLs, and help desk tickets
Customize chatbot role, tone, and instructions
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, etc.)
Voice and phone AI agents (Turbo plan)
Built-in analytics dashboard
GDPR compliant and SOC 2 certified
5-minute setup time
Multi-step workflow automation with conditional branching
Workspace: private AI enterprise search (2025 launch)
Autonomous resolution rate up to 92% on heavy knowledge bases
Integrations
Shopify
Zapier
WordPress
Facebook Messenger
WhatsApp
JavaScript API
REST API
Zendesk
Freshdesk
Slack
HubSpot
Salesforce
Intercom
Stripe