Features
Plug-and-play AI chatbot for D2C e-commerce
Personalized product recommendations and smart bundling
Proactive cart recovery nudges and upsell triggers
Real-time order tracking and shipping updates
Multilingual AI support (100+ languages)
Live agent handover with full conversation context
Chat insight mining for SEO and marketing optimization
User segmentation and lead generation
Custom bot styling and flow customization
AI pop-ups and voice AI (Sales plan)
Integration with CRMs and shipping providers
Dedicated success manager (Sales plan and above)
7-day free trial on all plans
Shopify auto-crawling for product data
Returns and cancellation automation
ReputationIQ natural language querying on feedback data
Review aggregation with AI-suggested responses
Review Booster: automated review generation campaigns
Listings management and local SEO tracking
Generative Engine Optimization (GEO) readiness analysis
Competitive Insights: benchmark against competitors
Surveys: capture private feedback with customizable templates
Social Suite: centralized publishing and engagement across social channels
Actions: convert feedback into tickets for resolution
Rep Score: unified trust and performance metric across locations
Real-time alerts for negative feedback or rating drops
Multi-location roll-up reporting and executive dashboards
Industry-specific solutions for auto, healthcare, real estate, etc.
HIPAA and CCPA compliance support
Multi-language support (English, French, German)
