Features
AI-moderated interviews with follow-up probing
Surveys with branching logic and 20+ question types
Usability testing with Figma or website tasks
Card sort and tree testing for information architecture
Synthetic personas that test concepts like real users
AI assistant for study creation from prompts, documents, or prototypes
Multi-language support for interviews (English, Spanish, and more)
Real-time interview engine consuming 2 credits per participant
Automated synthesis into reports with themes and recommendations
Embeddable studies via SDK for in-product testing
Figma plugin for testing designs with real or AI users
Bulk transcript exports (added April 2026)
Device type participant checks (added April 2026)
Wildcard embed URLs (added April 2026)
System Usability Scale (SUS) scoring for synthetic users (added April 2026)
Real-time transcription in 75+ languages
AI-generated meeting notes with custom templates
AI-generated smart chapters for key topics
AI-generated follow-up email drafts
Automatic CRM field updates for MEDDIC, SPICED, etc.
"Ask Avoma" AI Copilot for instant cross-meeting answers
Unlimited 1:1, group, and round-robin scheduling
Advanced lead routing with inbound form qualification
Live answer assistant for real-time objection handling
AI call scoring for 100% coaching coverage
Talk-pattern insights to clone top performers
Custom smart trackers with semantic matching
Deal and churn risk alerts
AI win-loss analysis and forecasting
Agentic Platform with MCP for AI agent connectivity