Features
Speaker diarization (automatic labeling)
AI-generated summaries (key points, action items)
Translation of transcripts into other languages
Word-level timestamps for exact navigation
Batch upload multiple files
Live recording directly in browser
Export to TXT, Word, PDF, SRT, VTT, HTML
134+ languages with automatic detection
AES-256 encryption at rest
User-controlled data deletion
Up to 2 GB per file upload
One-click speaker rename/reassign
Pre-recorded speech-to-text (Universal-3.5 Pro, 18 languages)
Pre-recorded speech-to-text (Universal-2, 99 languages)
Real-time streaming speech-to-text (Universal-3.5 Pro Realtime with Context Carryover)
Voice Agent API with built-in turn detection and interruption handling
Speech Understanding API (speaker ID, sentiment, chapters, summaries)
Guardrails for inline PII redaction and content moderation
LLM Gateway routing across GPT, Claude, and Gemini with fallback
Keyterms Prompting to improve accuracy for specific terms
Agent Management API to store and manage agent configurations
HTTP Tool Calling for Voice Agent API (no proxy server needed)
Production-ready Python and TypeScript SDKs
Self-hosted Voice AI Cloud deployment for enterprise
No concurrency limits, no throttles, no forced commitments
Global redundancy and enterprise-grade uptime
Code-switching support (Universal-3.5 Pro)
