byVoice is live · pricing from $29/mo · last verified 8 Nov 2026 · viability monitor
byVoice
byVoice runs AI voice agents that answer inbound calls 24/7 and automate outbound cold-calling campaigns.
If your phone is your pipeline and calls are going unanswered, byVoice gets a working agent live in an afternoon rather than a quarter. The minute allowances are the thing to model carefully — 150 minutes on Starter disappears fast for a busy shop, and overages run to $0.18/min. Pair the tier to your real talk volume before you sign.
Verdict generatedVerified 5d ago · liveness 54/100 · cite: rightaichoice.com/tools/byvoice
- Home services firms (roofing, HVAC, plumbing, electrical, pest control, cleaning) triaging inbound jobs by urgency
- Real estate teams that lose leads after hours or when agents are already on a call
- Sales teams and insurers scaling cold outreach or client re-engagement past manual dialing
- Agencies launching a white-label AI phone product on the Business plan
- Developers who want to write prompt logic per node or build a custom orchestration stack
- Operations whose peak outbound volume routinely exceeds 20 concurrent calls
- Teams burning well past their tier's included minutes without budgeting the $0.13-$0.18/min overage
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Skip byVoice if you want to write the agent's prompt logic yourself and swap models node by node — that is the DIY orchestration territory of Vapi and Retell, not a template-driven managed platform.
Going past your included talking minutes adds $0.18 per minute on Starter, $0.14 on Pro and $0.13 on Business, and a busy week can clear the whole bucket.
byVoice lands between DIY orchestration (Vapi, Retell — cheaper per minute but you build the wiring) and enterprise contact-center suites (far higher spend). $29–$199/mo covers a solo operator up to a 30-seat team before overages; agencies that need white-label and 20 concurrent calls stay on Business at $199/mo. If your talk time dwarfs 1,500 minutes a month, the custom per-minute plan quoted from your usage data is the only tier that scales sensibly.
In short
byVoice — byVoice runs AI voice agents that answer inbound calls 24/7 and automate outbound cold-calling campaigns. Best for Home services firms (roofing, HVAC, plumbing, electrical, pest control, cleaning) triaging inbound jobs by urgency, Real estate teams that lose leads after hours or when agents are already on a call, Sales teams and insurers scaling cold outreach or client re-engagement past manual dialing. Plans from $29/mo.
What is byVoice?
byVoice — byVoice runs AI voice agents that answer inbound calls 24/7 and automate outbound cold-calling campaigns. Best for Home services firms (roofing, HVAC, plumbing, electrical, pest control, cleaning) triaging inbound jobs by urgency, Real estate teams that lose leads after hours or when agents are already on a call, Sales teams and insurers scaling cold outreach or client re-engagement past manual dialing. Plans from $29/mo.
byVoice is an AI voice agent platform for businesses that treat the phone as a revenue channel. Inbound, an AI receptionist picks up around the clock, works from a knowledge base of your product and service documents, books and manages appointments mid-call, and writes to your CRM as the conversation happens. Outbound, an AI sales agent runs cold-calling and follow-up campaigns through automatic dialers — predictive, power, broadcast and progressive — with answering machine detection that filters voicemail systems and leaves a message when it makes sense. The same agents handle calls, SMS and chat, and conversations run across 150+ languages with speech-to-text from Google and text-to-speech from Google (60+ voices) or ElevenLabs (25+ voices). The LLM layer lets you pick between OpenAI, Gemini, Groq, DeepSeek and Anthropic models inside the platform, so the stack is a configuration exercise rather than an integration project. Templates get a working agent live in roughly 15 minutes; the vendor reports 2M+ minutes automated monthly for its clients and 85% of calls automated without a human. Home services firms are the clearest fit — roofing, HVAC, plumbing, electrical, pest control, garage door, locksmith, cleaning — alongside real estate teams losing after-hours leads, insurers re-engaging dormant clients, HR teams screening applicants, sales teams scaling outreach, and agencies reselling a white-label phone product. Each plan bundles AI agent minutes (150/700/1,500), a set number of AI agents, concurrent calls and chats, LLM tokens, knowledge-base storage and team seats; overages bill per extra minute (from $0.13 to $0.18) rather than cutting the line. Positioning-wise it sits between DIY orchestration tools that make you wire telephony and prompt logic yourself and enterprise contact-center suites that cost far more. Less setup than the former, less spend than the latter, with done-for-you agent development on top if nobody on your team has the time.
Key features
- AI receptionist answering inbound calls 24/7
- AI sales agent for fully automated cold calling
- Automatic dialer with predictive, power, broadcast and progressive modes
- Parallel outbound dialing with up to 20 concurrent calls
- Answering machine detection that filters voicemail systems
- Automatic voicemail leaving when a machine is detected
- Outbound IVR for automated outbound call flows
- Voicemail transcription and voicemail-to-chat delivery
- Appointment booking and management during the call
- Knowledge base upload for product and service documents
- Real-time CRM updates during calls
- Rule-based handover from AI agent to a human agent
- SMS and chat automation handled by the same agents
- Human-like voice conversations in 150+ languages
- Switchable LLMs across OpenAI, Gemini, Groq, DeepSeek and Anthropic
Behind the verdict
We'd reach for byVoice when the pain is concrete: the phone rings during a job, nobody picks up, and the lead calls the next name on the list. Templates plus a knowledge-base upload get an AI receptionist answering in about 15 minutes, and appointment booking lands straight in the calendar with CRM writes happening mid-call. That combination is the reason home services shops are the obvious buyer. Outbound is where the platform separates itself from receptionist-only tools. The automatic dialer covers predictive, power, broadcast and progressive modes, answering machine detection keeps agents off voicemail, and the parallel dialer pushes up to 20 concurrent calls on Business. Sales teams doing re-engagement or lead qualification get a lot of coverage before hiring. Pick it if you want a managed platform that spans inbound and outbound on one subscription, you value switching LLMs and voices without touching code, or you're an agency that wants a white-label phone product on the Business tier. Pass if you need node-level prompt engineering control, sub-second custom logic per turn, or on-premise deployment. Pass too if peak outbound volume routinely exceeds 20 simultaneous calls, or if your knowledge base runs past the file-size cap (100MB ceiling on Business). The closest alternative in most buying conversations is a DIY voice-agent orchestration stack stitched onto a telephony provider — more control, far more engineering time — versus an enterprise contact-center suite that carries enterprise pricing. byVoice's bet is that most SMB teams want neither and will pay $29-$199 for templates plus a dialer that works. Watch the economics. Every plan bundles minutes, then bills overage — $0.18/min on Starter, $0.14 on Pro, $0.13 on Business — and concurrent-call
Models under the hood
as of 2026-11-09
Limitations
- Pricing is tiered by included AI-agent talking minutes: 150 on Starter ($29/mo), 700 on Pro ($99/mo) and 1,500 on Business ($199/mo), with simultaneous calls capped at 10, 15 and 20 respectively.
- Custom plans are quoted as a per-minute rate based on submitted monthly usage data, and prices exclude VAT.
- Vendor performance figures (2M+ minutes automated monthly, 100K+ hours saved, 85% of calls automated without human agents) are the vendor's own claims.
- White-label and turnkey done-for-you setup are also offered.
as of 2026-10-08
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Is byVoice still active?
byVoice is live · pricing from $29/mo · last verified 8 Nov 2026 · viability monitor.
Viability score
How well maintained and how widely used is byVoice? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: November 2026
How we score →What do users say about byVoice?
What people actually say about byVoice — is it worth it?
Our community sentiment research written Jul 5, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.
How we verified this
Every listed fact about byVoice — pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 8 Nov 2026. Analysis is drafted with AI models and checked against our editorial standards before publishing; see how we verify.
Verification history
We have re-verified byVoice 14 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed our verdict, pricing tiers, summary, description, who should skip it, features, who it suits
- — changed limitations, pricing page
- — changed features, description, pricing tiers, our verdict, who should skip it, who it suits
- — changed pricing page
- — changed SSL certificate
- — changed description, our verdict, who it suits, pricing tiers, features, who should skip it
Showing the 6 most recent of 14 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does byVoice cost in 2026?
byVoice: Plans from $29/mo. Pricing last verified 8 Nov 2026.
Plans compared
Every published byVoice tier, its price as the vendor publishes it, who it fits, and what it adds over the tier below. The 12-month cost projection follows.
| Plan | Price | Billing | Who it's for |
|---|---|---|---|
| Starter | $29/mo | monthly | A solo operator or small team testing AI call handling — under 150 talking minutes a month, one or two campaigns at a time.Adds: Starting tier: $29/mo buys 150 talking minutes, 10 concurrent calls, 5 AI agents, 360K LLM tokens, 20MB of knowledge base and 3 team members. |
| Pro | $99/mo | monthly | A team with steady call volume — roughly 700 talking minutes a month, whether inbound reception plus light outbound or a dedicated sales line.Adds: Over Starter: 700 talking minutes (up from 150), 15 concurrent calls, 10 AI agents, 1.7M LLM tokens, 500 concurrent chats and 5 team members; overage drops to $0.14/min. |
| Business | $199/mo | monthly | High-demand teams and agencies that need white-label branding, a custom SLA and a free implementation of one AI agent to get launched.Adds: Over Pro: 1,500 talking minutes, 20 concurrent calls, 50 AI agents, 3.6M LLM tokens, 1,500 concurrent chats, 30 team members, white-label option, custom SLA and a free implementation of 1 AI agent; overage drops to $0.13/min. |
| Build it for me | Custom | quote | High-volume operations whose usage doesn't fit a fixed minute bucket, and resellers needing custom agent counts, peak-season concurrency and custom integrations.Adds: Custom tier: send monthly usage data and byVoice calculates a per-minute rate, with custom agent count, white-label for resellers, peak-season concurrent calls, dedicated training and support, and custom integrations. |
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where byVoice's pricing actually pencils out — and where peers do it cheaper.
byVoice lands between DIY orchestration (Vapi, Retell — cheaper per minute but you build the wiring) and enterprise contact-center suites (far higher spend). $29–$199/mo covers a solo operator up to a 30-seat team before overages; agencies that need white-label and 20 concurrent calls stay on Business at $199/mo. If your talk time dwarfs 1,500 minutes a month, the custom per-minute plan quoted from your usage data is the only tier that scales sensibly.
Has byVoice's pricing changed?
No plan price for byVoice has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick byVoice?
Pick byVoice if you are Home services firms (roofing, HVAC, plumbing, electrical, pest control, cleaning) triaging inbound jobs by urgency, Real estate teams that lose leads after hours or when agents are already on a call, Sales teams and insurers scaling cold outreach or client re-engagement past manual dialing, Agencies launching a white-label AI phone product on the Business plan.
Look elsewhere if you are Developers who want to write prompt logic per node or build a custom orchestration stack, Operations whose peak outbound volume routinely exceeds 20 concurrent calls, Teams burning well past their tier's included minutes without budgeting the $0.13-$0.18/min overage, Businesses that need on-premise or offline deployment.
Skip it if Skip byVoice if you want to write the agent's prompt logic yourself and swap models node by node — that is the DIY orchestration territory of Vapi and Retell, not a template-driven managed platform.
GeneratedReal-world workflow fit
Concrete scenarios for the personas byVoice actually fits — and what changes day-one when you adopt it.
Point the agency number at an AI receptionist, load listing and pricing documents into the knowledge base, and set handover rules so the agent books viewings during the call and pushes them to the CRM.
Outcome: Every after-hours lead gets an instant response instead of voicemail, and the morning team starts with a calendar of booked viewings and CRM records already filled in.
Load a cold-calling template onto the AI sales agent, import a prospect list, switch on answering machine detection and the parallel dialer at up to 20 concurrent calls, then let it qualify leads before a human ever picks up.
Outcome: More live conversations per hour than manual dialing, voicemails filtered and transcribed to chat, and reps stepping in only for qualified prospects.
Use cases
- Capture after-hours inbound calls and book appointments automatically
- Run automated cold-calling campaigns with parallel dialing
- Reduce no-shows with automated reminders via voice, SMS or chat
- Handle customer support in 150+ languages and escalate to humans
- Recover abandoned carts by having an AI agent call or message the customer
- Automate insurance renewals and claims status updates
- Qualify job applicants on a first call and book interviews
- Let an agency resell a white-label AI phone product on the Business plan
Setup time & first value
How long it actually takes to get something useful out of byVoice — broken out by persona, not the marketing-page minute.
Inbound receptionist on a template: minutes to an hour if your knowledge documents are ready. Outbound cold-calling agent with CRM and dialing modes configured: an afternoon of mapping fields and handover rules. Agencies standing up a white-label product: days, mostly on branding and per-client knowledge bases — or hand it to the vendor's 'Build it for me' service.
Switching to or from byVoice
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From a manual receptionist or answering service: point your existing number at byVoice and load the same scripts as knowledge base documents.
- →From a BPO call center: route the after-hours overflow to the AI receptionist while keeping daytime staff, then compare volumes before shifting more.
- →From a basic outbound dialer: import your prospect lists and replace the dialer with the parallel dialer plus answering machine detection.
- →From Vapi or Retell: move your call scripts into a byVoice template, accepting less per-node control in exchange for managed telephony and tuning.
- ↗To Vapi or Retell: rebuild the agent as prompt-level orchestration if you need per-node model control and per-minute pricing without seat tiers.
- ↗To an enterprise contact-center suite: move when sustained concurrency beyond 20 calls and full queue management outweigh the higher contract spend.
- ↗To a bespoke stack on Twilio plus an LLM API: build in-house if you need on-premise deployment or data residency that a cloud platform cannot give you.
Resources & guides
Tutorials & Learning
YouTube returned 6 videos for “byVoice”, and we withheld 6: 6 could not be judged, because “byVoice” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about byVoice.
Official links
What are the best byVoice alternatives?
The closest alternatives to byVoice we list are Retell AI, Vapi and Autocalls. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| Retell AI | Freemium | Pricing not published | — |
| Vapi | Freemium | Pricing not published | — |
| Autocalls | Freemium | Pricing not published | — |
Alternatives to byVoice
View allTools that pair well with byVoice
Common stack mates teams adopt alongside byVoice, with the specific reason each pairing earns its keep.
Retell AI
Retell AI builds AI voice agents that answer, route and QA real phone calls from $0.07/min.
Vapi
Vapi is a voice AI agent API for building phone agents that answer and place real calls with sub-500ms latency.
Autocalls
Autocalls runs AI voice agents for inbound and outbound business phone calls, plus WhatsApp chat, in 100+ languages.
byVoice vs its closest rival
byVoice's closest head-to-head is with Presto Voice.
Our byVoice vs Presto Voice verdict written Jul 3, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.
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