eviivo
AI-powered all-in-one PMS for independent hotels, B&Bs, short-term rentals, and campgrounds.
eviivo Suite is a solid AI-first PMS for independent properties, offering unique distribution via ChatGPT/Claude and Mr & Mrs Smith. The AI Guest Manager and dynamic pricing genuinely reduce manual workload. However, pricing climbs quickly with add-ons, and large hotels needing group booking or deep ERP integration will hit limits. Consider Cloudbeds for broader integrations, but eviivo's AI and mobile app are standout for small operators.
Verified 10d ago · liveness 79/100 · cite: rightaichoice.com/tools/eviivo
- Independent hotels and motels seeking AI automation to reduce staff workload
- Short-term rental hosts managing multiple properties who need mobile access
- B&Bs and inns wanting a direct booking engine and channel management
- Campgrounds and unique accommodations like yurts and cabins
- Large hotel chains needing advanced group booking and ERP integrations
- Budget-conscious operators who need a free plan or all-inclusive pricing
- Tech-minimal hosts preferring a simple booking-only tool without AI complexity
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Skip eviivo if you're a large hotel chain needing advanced group booking and extensive ERP integrations, or if you're on a very tight budget and can't afford per-room add-ons and per-booking fees.
Add-on modules like Guest Manager, Payment Manager, Promo Manager, Performance Manager, and Owner Manager each cost $1-$3 per room per month, so the base price can double quickly.
eviivo's pricing fits independent operators with a few properties who are willing to invest in AI features. At $50/mo for single property plus add-ons, it's more expensive than some basic PMS tools but cheaper than full-service alternatives like Cloudbeds for small portfolios. The per-room add-ons make it less competitive for larger properties.
In short
eviivo — AI-powered all-in-one PMS for independent hotels, B&Bs, short-term rentals, and campgrounds. Best for Independent hotels and motels seeking AI automation to reduce staff workload, Short-term rental hosts managing multiple properties who need mobile access, B&Bs and inns wanting a direct booking engine and channel management. Plans from $50/mo.
What's new in eviivo
Checked 10 days agoAcross the latest 2 updates: 1 feature update and 1 launch.
Introducing an Extended Availability Window for Your Airbnb Bookings
eviivo extends the availability window for Airbnb bookings, allowing hosts to manage bookings further in advance.
eviivo Suite Named 'Hotel PMS Platform of the Year' in 2026 TravelTech Breakthrough Awards
eviivo Suite wins Hotel PMS Platform of the Year at the 2026 TravelTech Breakthrough Awards.
What people actually say about eviivo — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
11 mentions across 2 sources (YouTube, App Store) · researched Aug 20, 2026.
Average across the 2 sources that answered — each source counts once, not each post.
- +Intuitive interface, loved by innkeepers on iPhones for on-the-go bookings.
- +Significant update improves over earlier buggy versions, per positive reviews.
- +All-in-one platform: bookings, channel management, payments, and reporting in one.
- +AI Guest Manager centralizes guest messaging across all channels in one inbox.
- +Dynamic pricing engine adjusts rates and explains every change, with manual override.
- −Mobile app frequently fails to load, spins, or requires repeated reinstalls.
- −Listings and bookings have vanished without trace, a critical reliability failure.
- −Minimum-stay settings reset unexpectedly, causing unwanted bookings.
- −Customer support is slow and unhelpful when issues arise, per critical reviews.
- −Website also glitches, compounding mobile issues for some users.
- • Add-ons for extra modules beyond core plan (e.g., smart lock integration, advanced reporting)
- • Potential payment processing fees or setup costs undisclosed in the data
Viability Score
How well maintained and how widely used is eviivo? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: September 2026
How we score →Key Features
- AI-powered unified guest messaging inbox (Guest Manager)
- Dynamic AI pricing with transparent overrides
- Multi-property booking calendar with two-way OTA sync
- Direct booking engine with responsive website templates
- Contactless check-in/check-out automation
- Housekeeping dashboard and cleaning management
- Mobile app with full PMS (iOS/Android)
- Device Manager for smart locks with time-coded codes
- Trust accounting and owner statements
- Custom reporting and dashboards (Performance Manager)
- Automated pricing rules, promos, and packages (Promo Manager)
- Secure payments with native PCI Level 1 compliance
- AI 24/7 concierge for guest messaging
- Integration with DirectBooker for ChatGPT/Claude booking
- Integration with Mr & Mrs Smith for boutique distribution
About eviivo
eviivo Suite is an all-in-one property management system (PMS) built for independent hotels, B&Bs, short-term rentals, campgrounds, and individual hosts. It centralizes reservations, distribution, guest messaging, payments, and reporting in one platform, trusted by over 28,000 properties across 70 countries. The platform's standouts are its AI Guest Manager, which provides a unified inbox with 24/7 AI-powered concierge messaging across all channels, and its dynamic AI pricing engine that adjusts rates based on hundreds of data signals, explaining every change and allowing manual override. Operations are streamlined with a multi-property calendar featuring two-way OTA sync, a direct booking engine with responsive website templates, and a housekeeping dashboard. The mobile app delivers full PMS functionality on the go, including booking management, unified inbox, and payments. eviivo has recently partnered with DirectBooker to make properties bookable via ChatGPT and Claude, and with Mr & Mrs Smith for boutique hotel distribution, expanding reach beyond traditional OTAs. The platform integrates with major OTAs like Booking.com, Expedia, and Airbnb, and supports secure payments with PCI Level 1 compliance. Pricing starts at $50 per property monthly for single property, and $125 per month for multi-property plans (minimum two properties), with add-ons for extra modules. It positions itself as an award-winning solution for independent operators seeking AI-driven efficiency.
Behind the Verdict
eviivo Suite is a strong contender for independent property operators who want to reduce manual effort with AI. The AI Guest Manager is a genuine time-saver, handling guest inquiries 24/7 across channels and languages, which is a boon for small teams. The dynamic pricing engine (Promo Manager) automates rate adjustments based on data signals, with transparent overrides—a feature that adds real value. The mobile app is notably feature-rich, enabling full PMS management from anywhere, which is crucial for operators on the go. Unique distribution partnerships with DirectBooker (enabling booking via ChatGPT and Claude) and Mr & Mrs Smith (curated boutique channel) set eviivo apart, giving smaller properties access to emerging channels. However, the pricing model can escalate: while base plans start at $50/month, add-on modules (Guest Manager, Payment Manager, Promo Manager, Performance Manager, Owner Manager) each add per-room fees, and there's a $0.50 processing fee per booking. This can be a hidden cost for high-volume properties. Larger hotels with complex group booking or deep ERP needs will likely outgrow eviivo, and the platform's website templates, while customizable, may not satisfy those needing extensive bespoke design. Overall, eviivo is best for small to mid-sized independent properties that value AI automation and mobile flexibility; larger chains or tech-averse operators should look elsewhere.
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Real-world workflow fit
Concrete scenarios for the personas eviivo actually fits — and what changes day-one when you adopt it.
You're managing a 10-room hotel and spend hours answering booking inquiries and updating rates across OTAs.
Outcome: With eviivo, you set up the AI Guest Manager to auto-respond to common questions 24/7, and use the dynamic pricing engine to adjust rates automatically. You gain back several hours a week and see higher occupancy.
You're juggling multiple calendars, guest messages, and cleaning schedules across Airbnb, Booking.com, and your own website.
Outcome: eviivo's multi-property calendar syncs all channels, the unified inbox lets you manage messages from one place, and the housekeeping dashboard helps you coordinate cleanings. You close more bookings and reduce double-bookings.
You want to increase direct bookings and reduce OTA dependency.
Outcome: You build a professional website with eviivo's Website Manager, including a booking engine, and promote it with SEO tools. You also set up web-exclusive promos to encourage direct reservations, growing your direct sales percentage.
Use Cases
- Automate guest messaging with AI to handle common inquiries instantly across channels and languages.
- Optimize OTA listings using AI-generated content to improve visibility and booking conversion.
- Build an SEO-friendly direct booking website to reduce OTA dependency and grow repeat bookings.
- Sync availability, rates, and reservations across multiple OTAs from a single multi-property calendar.
- Generate performance reports to track RevPAR, occupancy, and ADR; export to accounting ERP.
- Manage owner statements and trust accounting for multi-property portfolios with automated distributions.
- Enable contactless check-in/check-out and control smart locks remotely via mobile app.
- Distribute property on ChatGPT and Claude through DirectBooker partnership to capture emerging AI booking channels.
Models Under the Hood
as of 2026-08-31
Limitations
- Pricing starts at $50 per month per property with a 14-day free trial, but multi-property and campground pricing vary.
- Features like Guest Manager and Payment Manager may be paid add-ons.
- The platform supports a wide range of property types including hotels, B&Bs, short-term rentals, and campgrounds.
- There is a $0.50 processing fee per confirmed booking, which can add up for high-volume properties.
as of 2026-08-28
Verification history
We have re-verified eviivo 16 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 16 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published eviivo tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Single Property
$50/mo
Ideal for
Independent properties with one unit, like a B&B or small hotel, looking for an affordable all-in-one PMS.
What this tier adds
Starting tier at $50/mo includes full PMS, channel manager, and booking engine, but with 14-day trial and per-room add-ons.
Multi-Property
$125/mo
Ideal for
Owners managing multiple properties who need centralized calendar, reporting, and owner statements.
What this tier adds
At $125/mo for minimum 2 properties, adds multi-property management and central tools, with 30-day trial.
Where the pricing makes sense
The company stage and team size where eviivo's pricing actually pencils out — and where peers do it cheaper.
eviivo's pricing fits independent operators with a few properties who are willing to invest in AI features. At $50/mo for single property plus add-ons, it's more expensive than some basic PMS tools but cheaper than full-service alternatives like Cloudbeds for small portfolios. The per-room add-ons make it less competitive for larger properties.
Setup time & first value
How long it actually takes to get something useful out of eviivo — broken out by persona, not the marketing-page minute.
For a single property, a basic setup with channel manager and booking engine can be done in a few hours, with the 14-day free trial allowing time to configure. Multi-property setups may take longer, but the 1-click OTA onboarding helps. The mobile app is ready to use immediately.
Switching to or from eviivo
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From spreadsheets or a paper diary: Import reservations manually or via CSV to get started quickly.
- →From a basic booking widget: Use the Channel Manager to connect OTAs and centralize availability.
- →From another PMS: eviivo's onboarding team can assist with data migration and setup as part of the free trial.
- ↗To a larger PMS: Export your data via eviivo's reporting and API to migrate to enterprise systems.
- ↗To a simpler tool: Export your reservation history and guest data to a CSV for importing into another system.
Integrations
Resources & Guides
- Resourceeviivo.com
Stay Up To Date With Independent Hospitality News & Events
News and articles to help small and large independent hotels, B&Bs and other accommodation owners. Read our tips on working with OTAs, industry news and...
- Resourceeviivo.com
Trade Secrets
Helpful link from eviivo.com
- Resourceeviivo.com
eviivo Integrations Marketplace | Hotels, B&Bs & Vacation Rentals
Browse 200+ eviivo direct integrations and partners for hotels, B&Bs and vacation rentals, including for payments, operations, smart access management, dynamic pricing and RMS, ePOS, accounting, business intelligence, booking channels and more.
- Resourceeviivo.com
Pricing
eviivo pricing varies with property size, no. of properties & product options selected. Every plan includes a free mobile app.
Tutorials & Learning
Official links
Tools that pair well with eviivo
Common stack mates teams adopt alongside eviivo, with the specific reason each pairing earns its keep.
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