eviivo
eviivo Suite is an AI-powered PMS for hotels, B&Bs, and short-term rentals that syncs OTAs, prices rooms, and answers guests 24/7.
Pick eviivo if you run an independent property and want one system for OTAs, a direct booking site, payments and a shared guest inbox — the AI Pricing Manager's explained recommendations and the 24/7 guest concierge are the parts that actually buy back hours. The May 2026 DirectBooker partnership (bookable on ChatGPT and Claude) and the Mr & Mrs Smith integration are distribution the bigger PMSs don't offer. Compare against a Cloudbeds or Mews quote, but model the full configuration first: $50/mo can multiply once per-room modules and the $0.50 per confirmed booking are stacked.
Verified 3d ago · liveness 79/100 · cite: rightaichoice.com/tools/eviivo
- Independent B&Bs, inns and guesthouses under ~20 rooms
- Small hotels and motels wanting one system for OTA sync, payments and messaging
- Short-term rental portfolio operators managing from a phone
- Owner-managed properties that need trust accounting and owner statements
- Hotel groups needing complex group-booking logic or heavy ERP integration
- Budget hosts wanting one flat fee with no per-room module charges
- Properties that only want a booking calendar, with no AI pricing or guest messaging
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Skip eviivo if you want a single flat monthly fee with no per-room module add-ons or per-booking processing charge, or if you run a hotel group that needs complex group-booking logic.
Guest Manager, Promo Manager and Owner Manager cost $3 per room each on top of the base price — a 10-room property adds $90/mo before any other module.
At $50/mo entry, eviivo sits at the affordable end for small independents but climbs quickly once per-room modules and the $0.50 per confirmed booking are stacked — a 10-room property can plausibly land in triple digits. Multi-property starts from $125/mo (from £95). Portfolio operators should weigh a configured eviivo quote against all-in monthly PMSs that bundle messaging and reporting without per-room surcharges.
In short
eviivo — eviivo Suite is an AI-powered PMS for hotels, B&Bs, and short-term rentals that syncs OTAs, prices rooms, and answers guests 24/7. Best for Independent B&Bs, inns and guesthouses under ~20 rooms, Small hotels and motels wanting one system for OTA sync, payments and messaging, Short-term rental portfolio operators managing from a phone. Plans from $50/mo.
No head-to-head comparison for eviivo yet — the alternatives below are the closest matches we list.
What's new in eviivo
Checked 3 days agoAcross the latest 2 updates: 1 feature update and 1 news mention.
Introducing an Extended Availability Window for Your Airbnb Bookings
eviivo extended the availability window for Airbnb bookings, letting hosts manage bookings further in advance than before.
eviivo Suite Named 'Hotel PMS Platform of the Year' in 2026 TravelTech Breakthrough Awards
eviivo Suite won Hotel PMS Platform of the Year at the 2026 TravelTech Breakthrough Awards.
What people actually say about eviivo — is it worth it?
We ran a structured research pass across product reviews, community discussions, and post-purchase forum threads to surface the patterns vendors won't publish themselves. Below: the recurring strengths, the hidden costs people mention most, and the cohort that consistently regrets adopting this tool.
11 mentions across 2 sources (YouTube, App Store) · researched Aug 20, 2026.
Average across the 2 sources that answered — each source counts once, not each post.
- +Intuitive interface, loved by innkeepers on iPhones for on-the-go bookings.
- +Significant update improves over earlier buggy versions, per positive reviews.
- +All-in-one platform: bookings, channel management, payments, and reporting in one.
- +AI Guest Manager centralizes guest messaging across all channels in one inbox.
- +Dynamic pricing engine adjusts rates and explains every change, with manual override.
- −Mobile app frequently fails to load, spins, or requires repeated reinstalls.
- −Listings and bookings have vanished without trace, a critical reliability failure.
- −Minimum-stay settings reset unexpectedly, causing unwanted bookings.
- −Customer support is slow and unhelpful when issues arise, per critical reviews.
- −Website also glitches, compounding mobile issues for some users.
- • Add-ons for extra modules beyond core plan (e.g., smart lock integration, advanced reporting)
- • Potential payment processing fees or setup costs undisclosed in the data
Viability Score
How well maintained and how widely used is eviivo? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- AI Pricing Manager pricing from hundreds of data signals
- Explained AI rate recommendations with override and restore
- AI-powered 24/7 guest concierge
- Unified guest inbox with multi-channel automation
- Multi-property booking calendar
- Two-way channel sync of rates, availability, photos, amenities, promos, extras, messages and reviews
- Direct booking engine on responsive template website
- Free mobile app for iOS and Android
- Contactless check-in and check-out
- Device Manager time-controlled smart-lock codes
- Payment Manager with native Level 1 PCI compliance
- Visa, Mastercard, Amex and PayPal payment processing
- Promo Manager automated pricing rules and promo codes
- Performance Manager reporting with charts, KPIs and exceptions
- Owner Manager trust accounting and automated owner statements
About eviivo
eviivo Suite is an all-in-one hospitality property management platform for independent properties — B&Bs and inns, small hotels and motels, short-term rental portfolios, individual hosts, and campgrounds. The vendor reports 28,000+ properties across 70 countries on the platform. Its core modules cover a multi-property booking calendar, a two-way channel manager that syncs rates, availability, photos, amenities, promos, extras, messages, and reviews to the major OTAs, a template-based direct booking website, a payment manager with native Level 1 PCI compliance, an AI Pricing Manager that prices from hundreds of data signals and explains each recommendation (with override and restore), and a Guest Manager pairing a unified inbox with an AI-powered 24/7 concierge. A free mobile app for iOS and Android runs the calendar, inbox, cleaning dashboard, rate management, and payments remotely, and a Device Manager issues time-controlled smart-lock codes for contactless check-in. Distribution is the other differentiator. eviivo became DirectBooker's first PMS partner in May 2026, so independent hotels can be found and booked on ChatGPT and Claude, and a Mr & Mrs Smith integration (May 2026) lets eligible hotels push rates and availability to that boutique platform. An extended Airbnb availability window followed in June 2026. eviivo Suite was named Hotel PMS Platform of the Year in the 2026 TravelTech Breakthrough Awards. Pricing starts at $50/mo for a single property and from $125/mo (from £95) for multi-property, with a 14-day free trial on single property and 30 days on multi-property. The headline is not the bill: Guest Manager, Promo Manager and Owner Manager add $3 per room each, Performance Manager $2 per room, Payment Manager $1 per room, plus a $0.50 processing fee per confirmed booking.
Behind the Verdict
eviivo's pitch is consolidation, and the module list backs it up. Property Manager gives you a multi-property booking calendar with instant confirmations, invoicing, taxes and contactless check-in; Channel Manager keeps rates, availability, photos, amenities, promos, extras, messages and reviews in two-way sync across OTAs with certified connections and one-click onboarding; Website Manager produces a responsive template site with a booking engine; Payment Manager carries native Level 1 PCI compliance across Visa, Mastercard, Amex, PayPal and a range of card processors. For a 6-room B&B that once ran a spreadsheet, a booking engine and an inbox, that's a real consolidation win. The AI pieces are narrower than the marketing suggests but still useful. AI Pricing Manager prices from hundreds of data signals and explains every recommendation, and you can override or restore any change you disagree with — the explainability matters more than the automation, because it lets a non-technical owner sanity-check a rate before accepting it. Guest Manager's AI-powered 24/7 concierge handles routine after-hours questions without a front desk. Neither is a general-purpose AI agent; both are scoped to hospitality workflows, which is the point. Where eviivo is genuinely ahead is distribution. The May 2026 DirectBooker partnership made it the first PMS partner letting independent hotels be found and booked on ChatGPT and Claude, and the Mr & Mrs Smith integration pushes rates and availability to a boutique platform that independent hotels usually can't reach. The June 2026 Airbnb extended availability window is a smaller but practical change for hosts who want bookings further out. Where it strains is price transparency in practice. The $50/mo single-property and $125/mo multi-property entry points are real, but Guest Manager and Promo Manager and Owner Manager are $3 per room each, Performance Manager $2 per room, Payment Manager $1 per room, plus $0.50 per confirmed booking. On a 10-room property the modules alone can add $120/mo before the per-booking fee. Volume pricing above 10 rooms and camping/RV spaces require contacting sales, and hybrid portfolios and large inventories are configured by quote — so the online number is a starting point, not a final bill. A budget host who wants one flat fee should look elsewhere or stick to the base modules. It is not built for hotel groups with complex group-booking logic or heavy ERP needs, and the Website Manager's template layouts won't satisfy a brand that wants bespoke web design. For the independent operator it targets — someone managing rooms from a phone, juggling OTAs, and wanting their property findable everywhere guests now search — it's a coherent, award-recognised choice (Hotel PMS Platform of the Year, 2026 TravelTech Breakthrough Awards). Get a fully configured quote before you commit.
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Real-world workflow fit
Concrete scenarios for the personas eviivo actually fits — and what changes day-one when you adopt it.
Set up the booking calendar and channel manager, connect Booking.com and Expedia, launch the template direct booking site, and turn on the AI concierge for after-hours guest questions.
Outcome: One calendar reflects every channel, direct bookings bypass OTA commission, and overnight enquiries get answered without waking the owner.
Run multiple units from the mobile app, use Owner Manager for trust accounting and automated owner statements, and the cleaning dashboard to schedule housekeeping.
Outcome: Owners receive statements automatically and cleaning is coordinated from a phone instead of a spreadsheet chain.
Connect through DirectBooker so the property appears on ChatGPT and Claude, push rates to Mr & Mrs Smith, and extend the Airbnb availability window for advance bookings.
Outcome: The hotel is discoverable in AI assistants and boutique channels that competitors relying only on classic OTAs aren't in.
Use Cases
- Answer routine after-hours guest questions with an AI concierge instead of staffing a front desk.
- Update rates, availability and photos across Booking.com, Expedia, Airbnb and VRBO from one calendar.
- Publish an SEO- and AI-friendly direct booking website to cut OTA commission dependency.
- Get your independent hotel listed and bookable on ChatGPT and Claude via DirectBooker.
- Push rates and availability to Mr & Mrs Smith if your property qualifies.
- Issue time-controlled smart-lock codes for contactless check-in and check-out.
- Run trust accounting and automated owner statements across a short-term rental portfolio.
- Manage bookings, cleaning and payments from the mobile app while off-property.
Models Under the Hood
as of 2026-10-16
Limitations
- The published entry prices ($50/mo single property, from $125/mo or £95 multi-property) are base configurations.
- Guest Manager, Promo Manager and Owner Manager add $3 per room each, Performance Manager $2 per room, Payment Manager $1 per room, plus $0.50 per confirmed booking — so a fully configured bill can be several times the headline.
- Volume pricing above 10 rooms, camping and RV spaces, and hybrid or large-inventory portfolios all require contacting eviivo for a tailored quote.
- The website builder uses template layouts rather than bespoke design.
- Deep group-booking logic and heavy ERP integration aren't what the product is built around.
as of 2026-10-18
Verification history
We have re-verified eviivo 20 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
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Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published eviivo tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Single Property
from $50/mo
Ideal for
A single B&B, guesthouse, small hotel or one rental property wanting OTA sync and a direct booking site on a 14-day free trial.
What this tier adds
Starting tier: Property Manager, Channel Manager, Website Manager, Payment Manager, Performance Manager, AI Pricing Manager and the mobile app, with optional per-room modules.
Multi-Property
from $125/mo (from £95)
Ideal for
A short-term rental portfolio or multi-site operator needing a multi-property calendar, owner portal and trust accounting, with a 30-day free trial.
What this tier adds
Adds multi-property booking calendar, owner portal and trust accounting, and staff/cleaning dashboard over Single Property, from $125/mo (from £95).
Where the pricing makes sense
The company stage and team size where eviivo's pricing actually pencils out — and where peers do it cheaper.
At $50/mo entry, eviivo sits at the affordable end for small independents but climbs quickly once per-room modules and the $0.50 per confirmed booking are stacked — a 10-room property can plausibly land in triple digits. Multi-property starts from $125/mo (from £95). Portfolio operators should weigh a configured eviivo quote against all-in monthly PMSs that bundle messaging and reporting without per-room surcharges.
Setup time & first value
How long it actually takes to get something useful out of eviivo — broken out by persona, not the marketing-page minute.
A single-property owner connecting one or two OTAs and switching on the template website can typically be live within days, with a 14-day free trial to test it. Multi-property portfolios get a 30-day trial and, given the channel onboarding, trust accounting and owner portal, should plan on a longer configuration period — eviivo asks hybrid or large-inventory operators to discuss configuration
Switching to or from eviivo
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From a standalone booking engine: move the calendar and rates into Property Manager, then reconnect OTAs through Channel Manager.
- →From spreadsheet-based pricing: import your rate structure and let AI Pricing Manager take over recommendations you can review and override.
- →From separate inbox tools: consolidate guest channels into the unified Guest Manager inbox and enable the AI concierge.
- ↗To another PMS: export reservations and guest records, and check that the target supports your OTA connections before switching.
- ↗To a group-scale PMS: plan the move around owner statements and trust accounting so portfolios stay reconciled.
Integrations
Resources & Guides
- Resourceeviivo.com
Stay Up To Date With Independent Hospitality News & Events
News and articles to help small and large independent hotels, B&Bs and other accommodation owners. Read our tips on working with OTAs, industry news and...
- Resourceeviivo.com
Trade Secrets
Helpful link from eviivo.com
- Resourceeviivo.com
eviivo Integrations Marketplace | Hotels, B&Bs & Vacation Rentals
Browse 200+ eviivo direct integrations and partners for hotels, B&Bs and vacation rentals, including for payments, operations, smart access management, dynamic pricing and RMS, ePOS, accounting, business intelligence, booking channels and more.
- Resourceeviivo.com
Pricing
eviivo pricing varies with property size, no. of properties & product options selected. Every plan includes a free mobile app.
Tutorials & Learning
YouTube returned 6 videos for “eviivo”, and we withheld 6: 6 could not be judged, because “eviivo” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about eviivo.
Official links
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