eviivo
All-in-one hospitality PMS with AI messaging and dynamic pricing
eviivo Suite is a strong AI-centric PMS for independent properties, with standout features like AI messaging and dynamic pricing. The DirectBooker integration gives it a unique edge for AI-assisted booking. However, lack of transparent pricing and limited group booking capabilities make it less ideal for larger hotels.
Verified 18d ago · liveness 95/100 · cite: rightaichoice.com/tools/eviivo
- Small to mid-size hotels and motels seeking an all-in-one PMS with AI automation
- Short-term rental hosts managing multiple properties who need mobile access
- B&Bs and inns wanting a direct booking engine and channel management
- Campgrounds and unique accommodations (yurts, cabins, etc.)
- Large hotel chains needing advanced group booking and ERP integrations
- Budget-conscious operators who need a free plan
- Tech-minimal hosts preferring a simple booking-only tool
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Skip eviivo if you run a large hotel chain that needs advanced group booking or deep ERP integrations.
Guest Manager add-on: $3 per room per month
eviivo's pricing starts at $50/mo per property for Single Property tier, but essential add-ons can double that cost. Multi-Property starts at $125/mo for 2 properties. Competitive with Cloudbeds and Mews, but less transparent. Best for independent properties already budgeting for a full PMS suite.
In short
eviivo — All-in-one hospitality PMS with AI messaging and dynamic pricing. Best for Small to mid-size hotels and motels seeking an all-in-one PMS with AI automation, Short-term rental hosts managing multiple properties who need mobile access, B&Bs and inns wanting a direct booking engine and channel management. Plans from $50/mo.
Viability Score
How likely is eviivo to still be operational in 12 months? Based on 4 signals — momentum (how recently it shipped), wrapper dependency, revenue model, and web presence.
Last calculated: July 2026
How we score →Key Features
- AI-powered unified guest messaging inbox
- Dynamic AI pricing engine with transparent explanations
- Multi-property booking calendar with two-way OTA sync
- Direct booking engine with responsive website templates
- Automated pricing rules, promos, and packages
- Secure payment processing with PCI Level 1 compliance
- Trust accounting and automated owner statements
- Housekeeping dashboard and cleaning management
- Contactless check-in/check-out automation
- Mobile app with full PMS capabilities (iOS/Android)
- Device manager for smart locks with time-coded access
- Performance dashboards and custom reporting
- Owner portal with charges and fees system
- Integration with DirectBooker for ChatGPT/Claude visibility
- Integration with Mr & Mrs Smith for boutique hotel distribution
About eviivo
eviivo Suite is a comprehensive property management system for hotels, B&Bs, short-term rentals, campgrounds, and individual hosts. It combines property management, channel management, guest communication, payments, reporting, and a direct booking engine into one platform. Over 28,000 properties across 70 countries use eviivo to streamline operations and boost revenue. Key features include an AI-powered unified inbox (Guest Manager) that automates guest messaging across channels, and a dynamic AI pricing engine that adjusts rates based on hundreds of data signals. The platform offers a multi-property calendar with two-way OTA sync, a direct booking engine with responsive website templates, and a mobile app for full PMS access on the go. eviivo also provides contactless check-in/check-out, a device manager for smart locks, and an owner portal with trust accounting and automated statements. Recent developments include integrations with Mr & Mrs Smith (May 2026) for boutique hotel distribution, and DirectBooker (May 2026) enabling hotels to be discovered and booked on ChatGPT and Claude. In 2026, eviivo Suite won “Hotel PMS Platform of the Year” at the TravelTech Breakthrough Awards. These additions position eviivo as a forward-looking PMS with unique AI-driven booking channels. Compared to alternatives like Cloudbeds or Mews, eviivo focuses strongly on AI automation and mobile capabilities, but lacks transparent public pricing and advanced group booking features for large hotels. It’s best suited for independent and mid-size properties seeking an all-in-one solution with modern distribution channels.
Behind the Verdict
eviivo Suite is a compelling all-in-one PMS for properties that want to leverage AI to reduce manual work. The AI-powered Guest Manager and dynamic pricing engine are genuine time-savers, and the mobile app is surprisingly full-featured. The recent DirectBooker partnership is a forward-thinking move, putting hotels on ChatGPT and Claude. However, pricing is a pain point: while single property starts at $50/mo, add-ons like Payment Manager ($1/room), Guest Manager ($3/room), Promo Manager ($3/room), Performance Manager ($2/room), and Owner Manager ($3/room) stack up fast. A hotel with 10 rooms could easily pay $50 base + $120 in extras = $170/mo. For multi-property, it's $125/mo minimum. There's no free plan, and no transparent enterprise pricing — you have to contact sales for portfolios over 10 rooms. Also, eviivo lacks deep group booking and ERP integrations that large chains need. Compared to Cloudbeds, eviivo's AI features are more mature, but Cloudbeds has clearer pricing and stronger distribution. We'd pick eviivo for a B&B, small hotel, or rental operator who wants AI automation and mobile management, but skip it if you need a budget-friendly flat fee or handle complex group reservations.
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Real-world workflow fit
Concrete scenarios for the personas eviivo actually fits — and what changes day-one when you adopt it.
You want to centralize reservations from Booking.com, Expedia, and your website, and automate guest messaging.
Outcome: You set up the Channel Manager with two-way sync, create a direct booking website via Website Manager, and activate Guest Manager to auto-reply to guest inquiries. Within one day, you manage all reservations from one calendar and reduce manual messaging by 80%.
You need to automate pricing, generate owner statements, and manage housekeeping.
Outcome: You enable AI dynamic pricing, use Owner Manager for automated trust accounting and statements, and the Housekeeping dashboard to assign cleaning tasks. Performance dashboards show RevPAR trends. Saved hours weekly.
You want a mobile-friendly PMS to manage bookings and payments on the go.
Outcome: On the Single Property plan, you use the mobile app to view the calendar, process payments, and contactless check-in. The Website Manager provides a responsive direct booking site, reducing OTA commissions.
Use Cases
- Automate guest messaging with AI to handle common inquiries instantly
- Optimize OTA listings using AI-generated content to improve visibility
- Build an SEO-friendly direct booking website to reduce OTA dependency
- Sync availability and rates across multiple OTAs from one calendar
- Generate performance reports to track RevPAR and occupancy trends
- Manage owner statements and trust accounting for multi-property portfolios
Models Under the Hood
as of 2026-07-14
Limitations
- Pricing is not fully transparent—base $50/mo per property but many essential modules (Guest Manager, Payment Manager, etc.) are add-ons that increase cost.
- The AI tools may not cover all languages equally.
- Some advanced reporting features may be limited in lower tiers.
- Owner Management, though enhanced in 2026, still requires the paid add-on.
as of 2026-06-25
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published eviivo tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Single Property
$50/mo per property
Ideal for
Solo host or small B&B with one property and under 10 rooms, wanting basic PMS, website, and channel sync.
What this tier adds
Starting tier at $50/mo per property with 14-day free trial; includes Property Manager, Website Manager, Channel Manager, and mobile app. All other modules are add-ons.
Multi-Property
$125/mo (min 2 properties)
Ideal for
Property manager with 2+ properties seeking unified calendar, automated guest messaging, and owner statements.
What this tier adds
At $125/mo (min 2 properties) with 30-day free trial; adds multi-property calendar, unified guest messaging, and ability to add Promo, Performance, and Owner Managers as add-ons.
Where the pricing makes sense
The company stage and team size where eviivo's pricing actually pencils out — and where peers do it cheaper.
eviivo's pricing starts at $50/mo per property for Single Property tier, but essential add-ons can double that cost. Multi-Property starts at $125/mo for 2 properties. Competitive with Cloudbeds and Mews, but less transparent. Best for independent properties already budgeting for a full PMS suite.
Setup time & first value
How long it actually takes to get something useful out of eviivo — broken out by persona, not the marketing-page minute.
Single Property: 14-day free trial, basic setup in a few hours including channel sync and website launch. Multi-Property: 30-day free trial, setup takes 1-2 days for full configuration including add-ons, owner management, and housekeeping. Mobile app instant after account activation.
Switching to or from eviivo
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Cloudbeds: export CSV of reservations, import via eviivo support; channel sync reconnected.
- →From Mews: similar CSV export/import; use eviivo's channel manager reconnection.
- →From manual spreadsheets: set up properties in eviivo, sync OTAs, import upcoming bookings manually.
- ↗To Cloudbeds: export CSV of reservations, import via Cloudbeds support; re-link channels.
- ↗To Mews: CSV export/import; re-establish OTA connections.
- ↗To a custom PMS: use API (eviivo API available) to export data.
Integrations
Resources & Guides
- Resourceeviivo.com
Stay Up To Date With Independent Hospitality News & Events
News and articles to help small and large independent hotels, B&Bs and other accommodation owners. Read our tips on working with OTAs, industry news and...
- Resourceeviivo.com
Trade Secrets
Helpful link from eviivo.com
- Resourceeviivo.com
eviivo Integrations Marketplace | Hotels, B&Bs & Vacation Rentals
Browse 200+ eviivo direct integrations and partners for hotels, B&Bs and vacation rentals, including for payments, operations, smart access management, dynamic pricing and RMS, ePOS, accounting, business intelligence, booking channels and more.
- Resourceeviivo.com
Pricing
eviivo pricing varies with property size, no. of properties & product options selected. Every plan includes a free mobile app.
Official links
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