Kea
Flat-rate voice AI phone ordering for restaurants with deep POS integration and text ordering.
Kea delivers strong value for high-volume restaurants that miss orders during peaks. Its flat $450/mo unlimited-call pricing and 11+ POS integrations (Toast, Square, Clover, Olo) reduce missed revenue. The AI Judge's 99.3% accuracy is a standout. Text ordering (Nov 2025) adds convenience. However, it's not built for fine dining or low-call-volume spots where per-call competitors like Loman might be cheaper. If you're losing orders during rushes and use a supported POS, trial Kea.
Verified 19h ago · liveness 78/100 · cite: rightaichoice.com/tools/kea
- Restaurants with high call volumes and missed order revenue
- Quick-service and fast-casual chains needing 24/7 phone ordering
- Multi-location brands wanting centralized AI management
- Operators seeking to reduce labor costs and human error
- Fine-dining restaurants requiring personalized sommelier-like service
- Restaurants with extremely complex or seasonal menus not yet digitized
- Operations that need deep CRM or marketing automation beyond order taking
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Skip Kea if you're a fine-dining spot needing personalized service, a low-volume restaurant (under ~50 calls/month) where $450/mo isn't justified, or you don't use a supported POS (Toast, Square, Clover, Olo, or similar).
The flat $450/mo fee is steep for low-volume restaurants—if you take fewer than 50 calls a month, per-call competitors like Loman may be cheaper.
Kea's flat $450/mo is built for high-volume restaurants that would otherwise pay more per call. For a busy QSR taking 100+ calls/day, it beats per-call rivals like Loman. But for low call volumes, cheaper alternatives or even standard phone lines might suffice.
In short
Kea — Flat-rate voice AI phone ordering for restaurants with deep POS integration and text ordering. Best for Restaurants with high call volumes and missed order revenue, Quick-service and fast-casual chains needing 24/7 phone ordering, Multi-location brands wanting centralized AI management. Plans from $450/mo.
What's new in Kea
Checked todayAcross the latest 6 updates: 6 feature updates.
Restaurant Phone Ordering System: The 2026 Operator's Guide
Guide covers phone ordering systems for restaurants, focusing on AI integration and operational benefits in 2026.
What is the best Loman alternative for restaurants?
Compares Kea AI with Loman, positioning Kea as a viable alternative for restaurant phone automation.
Restaurant Phone Answering Service: The 2026 Operator's Guide
Detailed guide on phone answering services for restaurants, emphasizing AI-driven solutions and ROI.
AI Answering Service for Restaurants
Explains AI answering services for restaurants, comparing cost, ROI, and providers to capture missed-call revenue.
Restaurant Voice AI 2026 Competitor Guide: Kea AI vs. Maple AI vs. Revmo vs. Loman
Competitive comparison of Kea AI with Maple, Revmo, and Loman in the restaurant voice AI space.
Restaurant Voice AI Comparison 2026: Kea AI vs. Maple, Revmo & Loman
Side-by-side analysis of voice AI platforms for restaurants, highlighting Kea AI differentiators.
Viability Score
How well maintained and how widely used is Kea? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: August 2026
How we score →Key Features
- Unlimited concurrent AI phone calls (up to 5 simultaneous)
- AI Judge with 99.3% order accuracy
- Direct POS integration (11+ including Toast, Square, Clover, Olo)
- Text AI ordering (launched Nov 2025)
- Apple Pay and Google Pay support
- Dynamic FAQ customization per brand/location
- Real-time call reporting and revenue tracking
- 86 detection and substitution suggestions
- Spam call handling
- Reservation and waitlist management
- Mobile-friendly AI configuration portal
- Bulk setup for 50+ locations
- No per-order fees; flat $450/month pricing
- Delivery and third-party platform handling
- 60+ premium voice options
About Kea
Kea is an AI-powered phone and text ordering system built specifically for restaurants. It answers every call, handles up to five simultaneous callers, takes complex orders with modifiers, and sends tickets directly to the kitchen via 11+ direct POS integrations including Toast, Square, Clover, and Olo. Launched in November 2025, Kea also offers text-based ordering, allowing guests to order, ask questions, or pay via SMS. The AI accepts payments via credit card, Apple Pay, and Google Pay. Operators manage everything through a mobile-friendly portal to customize greetings, FAQs, and menu logic. With a flat $450/month fee and no per-order costs, Kea aims to reduce missed orders and labor costs for single locations and chains alike. Its AI Judge system ensures 99.3% order accuracy by cross-referencing orders against the menu in real time. Kea also provides dynamic FAQ handling, 86 detection with substitution suggestions, spam call filtering, reservation and waitlist management, and real-time call reporting. For multi-location brands (50+ locations), Kea offers bulk setup and custom pricing. The platform’s 60+ premium voice options and delivery/third-party platform handling round out its capabilities. Compared to per-call competitors like Loman, Kea's fixed pricing is advantageous for high-volume restaurants, but its strength lies in deep POS integration and AI accuracy tuned for fast-casual and quick-service environments.
Behind the Verdict
Kea's core strength is its deep POS integration—connect your menu in under 15 minutes and tickets print instantly. The platform handles up to 5 simultaneous callers, so you don't lose rushes. The AI Judge cross-references every order against your menu, hitting 99.3% accuracy, which reduces errors and customer complaints. The flat $450/mo fee is predictable and scales with volume—no per-order costs. Text ordering (launched Nov 2025) lets customers order via SMS, a growing preference. The mobile portal lets you update greetings and FAQs on the fly, with changes live on the next call. For multi-location brands, bulk setup and 2-click brand-wide changes simplify management. 60+ premium voice options give you brand control. Weaknesses: the $450/mo is steep if you take fewer than ~50 calls/month; the text AI is new so may have rough edges; requires a supported POS—if you're on a niche system, integration may not exist. It's also not ideal for fine-dining where personalized service matters more than speed. For fast-casual, QSR, and chains, it's a strong fit. Design your menu digitally first; Kea's AI relies on that.
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Real-world workflow fit
Concrete scenarios for the personas Kea actually fits — and what changes day-one when you adopt it.
Connect Kea to Toast, forward your phone number, and let the AI answer multiple calls simultaneously.
Outcome: You never miss a call, orders are taken accurately with modifiers, tickets print straight to the kitchen, and missed-order revenue drops.
Use Kea's bulk setup to roll out across all locations, update menus and FAQs via the portal, and monitor reporting centrally.
Outcome: Brand-wide changes happen in 2 clicks, labor costs drop, and you get consistent AI quality across every location.
Enable Kea's text AI so customers can order via SMS, ask questions, and pay.
Outcome: Customers who prefer texting can order without calling, increasing convenience and capturing more orders.
Use Cases
- Automate phone orders for a busy pizzeria during dinner rush
- Handle after-hours calls to capture orders when you're closed
- Reduce labor costs by eliminating dedicated phone order takers
- Manage high call volume with up to 5 simultaneous callers
- Offer text-based ordering for customers who prefer SMS
- Centralize AI management across 50+ locations with bulk editing
Limitations
- Kea AI is designed exclusively for restaurants and requires a supported POS (Toast, Square, Clover, Olo, or one of 11+ others).
- The $450/month flat fee may be steep for very small restaurants.
- The text AI is still relatively new (launched Nov 2025).
as of 2026-07-31
Verification history
We have re-verified Kea 14 times since . Each pass re-reads the vendor's own pages and updates only what actually changed.
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 14 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Kea tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Single Location
$450/mo
Ideal for
Single-location restaurants with high call volume—pizzerias, QSRs, or fast-casual spots that miss orders during rush.
What this tier adds
Starting tier at $450/mo with unlimited calls, direct POS integration, AI reporting, 86 detection, secure payments, and more.
Multi-Location (50+ locations)
Custom
Ideal for
Chains with 50+ locations needing centralized AI management and bulk setup.
What this tier adds
Adds bulk edit setup and brand-wide changes in 2 clicks, with custom pricing negotiated via demo.
Where the pricing makes sense
The company stage and team size where Kea's pricing actually pencils out — and where peers do it cheaper.
Kea's flat $450/mo is built for high-volume restaurants that would otherwise pay more per call. For a busy QSR taking 100+ calls/day, it beats per-call rivals like Loman. But for low call volumes, cheaper alternatives or even standard phone lines might suffice.
Setup time & first value
How long it actually takes to get something useful out of Kea — broken out by persona, not the marketing-page minute.
Connect your POS menu in under 15 minutes, forward your phone number, and you're live. Most restaurants are up in a day or less. The AI Judge auto-tunes to your menu, so you can start taking calls immediately, with fine-tuning available via the portal.
Switching to or from Kea
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From phone order takers: hire Kea to answer calls and forward your number; you can keep your staff for other tasks.
- →From a per-call AI service: Kea's flat fee may save you money at high volume; replace your existing AI with Kea's deeper POS integration.
- ↗To per-call AI: if your call volume drops, switch to a per-call service like Loman to reduce costs.
Integrations
Resources & Guides
- Documentationkea.ai
Docs
Full product docs from kea.ai
- Resourcekea.ai
Blog
Explore how restaurants use Voice AI to boost revenue, never miss a call, and deliver exceptional guest experiences
- Resourcekea.ai
Resources
Explore how restaurants use Voice AI to boost revenue, never miss a call, and deliver exceptional guest experiences
Tutorials & Learning
Official links
Popular in Restaurant & Hospitality
Frequently Asked Questions
Best-of guides
Topics
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