Lyra
AI-native 4K browser meetings that turn sales calls into CRM updates, follow-ups, and agent-driven actions.
Lyra earns its place for revenue teams with real call volume and a CRM they care about. The agent terminal, automatic post-call CRM updates, and per-microphone transcription in a 4K browser meeting are a materially different product from Fireflies or Otter, which mostly give you a transcript and a summary. The catch is the cost structure: $45 per user per month plus a $100/month Agent Platform Fee means a five-person team starts near $325/month, so the math only works if the automation replaces manual CRM hygiene you're paying someone to do. HubSpot is on Core, Salesforce is Enterprise-only, so check which CRM you run before committing.
Verified 7h ago · liveness 70/100 · cite: rightaichoice.com/tools/lyra
- B2B sales teams with 5+ reps and a defined CRM process
- Revenue operations teams that want cross-team conversation memory
- Customer success teams that prep artifacts for every call
- HubSpot-based GTM orgs on the Core Platform tier
- Individual professionals or personal use — there is no individual plan
- Teams with no CRM or no intention of automating CRM hygiene
- Organizations that require a free or low-cost meeting assistant
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Skip Lyra if you run Salesforce and won't move to an Enterprise conversation, or if your team has fewer than about five people and the $100/month Agent Platform Fee makes the per-seat effective cost too high.
The $100/month Agent Platform Fee is charged on top of $45 per user per month, so a three-person team still pays $235/month before any seat growth.
The $45/user/month plus $100/month Agent Platform Fee model fits a sales team of roughly five or more reps where the automation replaces manual CRM work. Below that, per-seat effective cost climbs fast because the platform fee is fixed. Against generic notetakers like Otter or Fireflies, Lyra is the more expensive choice — the premium buys CRM writes, the agent terminal, and cited conversation search, not just transcription.
In short
Lyra — AI-native 4K browser meetings that turn sales calls into CRM updates, follow-ups, and agent-driven actions. Best for B2B sales teams with 5+ reps and a defined CRM process, Revenue operations teams that want cross-team conversation memory, Customer success teams that prep artifacts for every call. Plans from $45/user/mo.
What people actually say about Lyra — is it worth it?
We scanned public community sources for Lyra on Jul 3, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Our own analysis of that scan says the posts were off-subject. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
Viability Score
How well maintained and how widely used is Lyra? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- 4K meetings that run natively in the browser
- Per-microphone transcription that isolates each participant
- Agent terminal for CRM actions, emails, and cross-tool tasks
- Automatic CRM updates after every call
- Automated follow-up emails and teammate notifications
- Pre-meeting research on participants across connected tools
- Drafted personalized meeting artifacts to present
- Automatic meeting type detection
- Real-time generation of meeting artifacts by call type
- Searchable knowledge base with citations
- Native Google Calendar integration
- Cal.com scheduling integration
- No waiting-room bots — AI stays invisible in the meeting
- SOC2 Type II compliance
- Dedicated Slack support channel
About Lyra
Lyra is an AI-native meeting platform built for sales and go-to-market teams that want calls to produce actions rather than just transcripts. Meetings run natively in the browser in 4K, and Lyra transcribes each participant's microphone individually instead of using a waiting-room bot — the vendor claims this produces unmatched transcript accuracy. The differentiator is an agent terminal: from one place you can ask Lyra to update deal stages, send emails, or run tasks across your connected tools based on what was said on the call. Lyra also updates your CRM, sends follow-ups, and notifies teammates automatically after each meeting. Before a call, Lyra researches the people you're meeting and drafts personalized artifacts to present; during the call it detects the meeting type and generates relevant outputs in real time. Every conversation feeds a searchable knowledge base with citations, so you can ask which customers requested a feature and get sourced answers. Scheduling works natively with Google Calendar and schedulers such as Cal.com. Lyra states SOC2 Type II compliance and offers a dedicated Slack support channel. Pricing is published: Core Platform at $45 per user per month plus a $100/month Agent Platform Fee, with a custom Enterprise tier adding a Salesforce connection, unlimited workspaces, and advanced security. It is aimed at revenue teams that already live in a CRM.
Behind the Verdict
Lyra is best understood as a conversation automation layer rather than a notetaker. Three capabilities do the heavy lifting. First, the agent terminal: instead of reading notes and then re-typing what you learned, you ask Lyra to update stages, send emails, or act in connected tools based on the call. Second, automatic post-call execution — CRM updates, follow-ups, and teammate notifications happen without anyone remembering to do them. Third, per-microphone transcription in a 4K browser meeting, which sidesteps the accuracy problems of a single bot mixer and means no waiting room participant joining your call. Pre-meeting research is the quieter strength. Lyra pulls history from your tools on the people you're meeting and drafts artifacts you can present, then detects call type and generates outputs live. The cited knowledge base is what separates this from a folder of summaries: you can ask which customers asked for a feature and get answers with sources rather than a fuzzy recollection. The constraints are structural, not cosmetic. Pricing is fixed at $45 per user per month plus a $100/month Agent Platform Fee — there's no usage-based path and no published monthly-to-annual discount. That fee structure is friendly to a ten-person sales team and hostile to a two-person team dabbling. CRM coverage is split by tier: HubSpot on Core, Salesforce on Enterprise, so a Salesforce shop has to talk to sales rather than self-serve. Third-party tool coverage should be verified against what your stack actually uses, because the documented surface here is HubSpot, Salesforce, Google Calendar, Cal.com, and a Slack support channel. Finally, meetings happen in Lyra's own browser room rather than on Zoom or Google Meet, which is a real workflow change for teams whose counterparts expect a familiar link. Where it fits: B2B sales orgs with a defined CRM process, revops teams that want searchable conversation memory across the whole team, and customer success teams that need prep artifacts before every call. Where it doesn't: individual professionals, teams without a CRM, and anyone who wants a cheap notetaker bolted onto Zoom.
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Real-world workflow fit
Concrete scenarios for the personas Lyra actually fits — and what changes day-one when you adopt it.
Runs a discovery call in Lyra's browser room, then opens the agent terminal and asks it to move the deal to the next stage and send a recap email based on what was said.
Outcome: CRM stage, activity log, and follow-up email are updated without the rep leaving the meeting room or opening HubSpot.
Uses the shared knowledge base to answer which customers asked for a specific feature, then forwards the cited answers to product.
Outcome: Product gets sourced evidence from real calls instead of a secondhand summary, and the sales team stops re-asking the same questions.
Lets Lyra research each account's participants and draft prep artifacts before the call, then relies on meeting type detection to generate the right output live.
Outcome: Each QBR starts with a prepared brief and produces a call-type-appropriate artifact during the session rather than a generic summary after it.
Use Cases
- Have Lyra update deal stages and log activity in HubSpot right after a discovery call.
- Get a researched brief on every participant before an enterprise demo.
- Ask the knowledge base which customers requested a specific feature and get cited answers.
- Send follow-up emails and notify teammates from the agent terminal without leaving the meeting.
- Present auto-generated artifacts tailored to the call type during the call.
- Search the whole team's conversation history for a decision, quote, or objection.
Limitations
- Lyra is priced without a low-cost entry point: $45 per user per month plus a $100/month Agent Platform Fee, with Enterprise available only via contact sales.
- CRM coverage is split by tier — HubSpot on Core Platform, Salesforce on Enterprise — so the tier you buy dictates which CRM you can automate.
- Meetings run in Lyra's own browser room rather than Zoom or Google Meet, which changes the link and experience your external counterparts see.
- The vendor's site documents integrations with HubSpot, Salesforce, Google Calendar, and Cal.com; confirm coverage for the rest of your stack before rolling out.
- A $100/month platform fee applies regardless of seat count, which raises effective cost per user for small teams.
as of 2026-09-27
Verification history
We have re-verified Lyra 10 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
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- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
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Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Lyra tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Core Platform
$45/user/month + $100/month Agent Platform Fee
Ideal for
HubSpot-based sales or CS team of roughly five or more reps where every call should produce a CRM update and follow-up.
What this tier adds
Starting tier: $45/user/month plus a $100/month Agent Platform Fee, with unlimited meetings, research, and agent actions, HubSpot connection, and Slack support.
Enterprise
Custom
Ideal for
Larger revenue orgs running Salesforce that also need multiple workspaces and advanced user management and security.
What this tier adds
Adds Salesforce connection, unlimited workspaces, and advanced security and user management on top of Core Platform's unlimited meetings, research, and agent actions.
Where the pricing makes sense
The company stage and team size where Lyra's pricing actually pencils out — and where peers do it cheaper.
The $45/user/month plus $100/month Agent Platform Fee model fits a sales team of roughly five or more reps where the automation replaces manual CRM work. Below that, per-seat effective cost climbs fast because the platform fee is fixed. Against generic notetakers like Otter or Fireflies, Lyra is the more expensive choice — the premium buys CRM writes, the agent terminal, and cited conversation search, not just transcription.
Setup time & first value
How long it actually takes to get something useful out of Lyra — broken out by persona, not the marketing-page minute.
For a HubSpot-based team, expect the same-day path: connect HubSpot and Google Calendar, invite the team, and run a first call in Lyra's browser room. Budget a few days to a week for Salesforce orgs moving to Enterprise, since that route goes through contact sales and advanced user management setup. Individual users have no plan to set up.
Switching to or from Lyra
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Otter or Fireflies: keep the notetaker running for a week while reps learn to start calls in Lyra's browser room, then retire the bot.
- →From Zoom or Google Meet for internal calls: move recurring internal meeting links to Lyra first, since external attendees are the harder change.
- →From manual CRM hygiene: connect HubSpot on Core Platform and let post-call updates run alongside your existing process until reps trust the writes.
- ↗To Otter or Fireflies: export conversation history before cancelling if you rely on the transcript archive.
- ↗To a generic notetaker: expect to rebuild the CRM-write and agent-action workflows manually, since those are Lyra-specific.
- ↗To Gong or Clari: budget time to re-establish conversation search and cited answers, which don't transfer automatically.
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “Lyra”, and we withheld 6: 6 could not be judged, because “Lyra” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Lyra.
Official links
Tools that pair well with Lyra
Common stack mates teams adopt alongside Lyra, with the specific reason each pairing earns its keep.
Demodesk
Demodesk is an AI meeting assistant that records every sales call and turns it into coaching, CRM updates and follow-ups.
Gong
Gong is the Revenue AI OS that records customer calls and turns every interaction into forecast, coaching and governed agent workflows.
Avoma
Avoma is an AI meeting assistant that records, transcribes, scores, and turns sales calls into coaching, forecasting, and scheduling
Featured Head-to-Head Comparisons
Lyra vs Presto Voice
Presto Voice and Lyra serve completely different use cases: Presto is specialized for drive-thru AI automation in QSR chains, while Lyra is an AI meeting platform for sales and GTM teams. Choose Presto if you operate multiple drive-thru locations and want to boost revenue through upsells; choose Lyra if you need CRM auto-updates and automated follow-ups after sales calls. The two tools are not direct competitors.
Lyra vs Truleo
Truleo and Lyra serve entirely different markets. Truleo is purpose-built for law enforcement to connect siloed data and generate case leads, while Lyra optimizes sales meetings with CRM auto-updates and actions. Buyers should choose based on their domain: police departments for Truleo, sales/GTM teams for Lyra.
Lyra vs Locus Robotics
Locus Robotics and Lyra serve completely different domains. Locus Robotics is a warehouse automation solution for high-volume fulfillment, boosting productivity 2-3x with AMRs. Lyra is an AI meeting assistant for sales teams, automating CRM updates and follow-ups. Choose based on your operational need: physical logistics vs. sales meeting efficiency.
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