Tines
Intelligent workflow platform for security, IT, and engineering teams.
Tines is a strong choice for teams that want to build custom automations without heavy coding. It's ideal for security and IT teams needing both deterministic and agentic workflows, but may not suit those wanting extensive out-of-the-box playbooks.
Verified 17d ago · liveness 95/100 · cite: rightaichoice.com/tools/tines
- Security teams automating alert triage, incident response, and case management
- IT operations teams automating password resets, provisioning, and support tasks
- Cross-functional teams wanting a no-code platform for workflow automation across tools
- Organizations deploying AI agents with human oversight and governance
- Teams needing a dedicated SOAR with extensive out-of-the-box playbooks
- Users who prefer code-first automation over visual workflow builders
- Small teams with simple automation needs that could be met by free tools like Zapier
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Skip Tines if you need a dedicated SOAR with extensive out-of-the-box playbooks for specific vendor integrations, or if you prefer code-first automation over visual workflow builders.
Workbench AI credits are metered; top-ups for Community Edition introduced May 2026.
Tines offers a free Community tier ($0/mo) with 1 builder and 3 flows — ideal for small teams experimenting. Business and Enterprise are custom-priced, which may be expensive for very small teams but cost-effective for mid-to-large organizations compared to per-seat SOAR tools. The Startup Program offers discounts for companies under 100 employees, under $50M raised, and under 5 years old.
In short
Tines — Intelligent workflow platform for security, IT, and engineering teams. Best for Security teams automating alert triage, incident response, and case management, IT operations teams automating password resets, provisioning, and support tasks, Cross-functional teams wanting a no-code platform for workflow automation across tools. Free to use.
What's new in Tines
Checked 17 days agoAcross the latest 4 updates: 3 launches and 1 changelog entry.
Release notes updated July 1, 2026
Self-hosted release notes updated. Upgrade compatibility notes and Redis/Valkey 7.2 requirement for self-hosted customers.
Version 41.6.0 released
Adds cleanup of synced stories when deleting sync connection, search text field contents of a record, story duplication, dashboard series limit and 'other' grouping.
Version 41.5.0 released (deprecated)
Introduced folders for record types, story syncing API improvements, manual sync mode for Story Syncing. Deprecated in favor of 41.6.0.
Version 41.4.0 released (deprecated)
Deprecated in favor of 41.6.0. Specific changes not detailed in visible snippet.
Viability Score
How likely is Tines to still be operational in 12 months? Based on 4 signals — momentum (how recently it shipped), wrapper dependency, revenue model, and web presence.
Last calculated: July 2026
How we score →Key Features
- Visual Storyboard workflow builder
- Workbench AI copilot (formerly Story copilot)
- Powerful case management with metrics and charts
- Vendor-agnostic REST API integration
- Pre-built workflow library
- Build custom AI agents
- Webhook, email, and MCP triggers
- Real-time monitoring and metrics
- Workflow controls and governance
- Lock sections for workflow governance
- OAuth passthrough for MCP servers
- Record type folders (v41.5.0)
- Tunnel support for Anthropic and Bedrock (v41.4.0)
- AI usage tracking via API (v41.3.0)
- Charting with accessible color styles (v41.3.0)
About Tines
Tines is an intelligent workflow platform that lets you build agentic, deterministic, and human-driven workflows connecting any tool via API. Designed for security, IT operations, infrastructure, and engineering teams, it enables scaling AI and automation with control. Key features include the Storyboard visual workflow builder, Workbench AI copilot (formerly Story copilot), powerful case management with metrics and charts, a library of pre-built workflows, and the ability to build custom AI agents. Tines integrates with any REST API, supports webhooks, MCPs (Model Context Protocols), and offers flexible hosting options. Recent updates (June 2026) include record type folders, tunnel support for Anthropic/Bedrock, and charting improvements. Compared to traditional SOAR tools like Splunk SOAR, Tines provides a more flexible, no-code approach with agentic capabilities and vendor-agnostic integration.
Behind the Verdict
Tines occupies a sweet spot: it's more powerful and security-aware than generic automation tools like Zapier, yet far more flexible than rigid SOAR platforms. The visual Storyboard builder is genuinely intuitive — non-developers can wire up complex workflows after a short onboarding. Workbench (the renamed Story copilot) brings natural-language interaction to workflow creation, which reduces friction for ad-hoc automations. The free Community tier is generous: unlimited parallel runs and integrations, though limited to 1 builder and 3 flows. That's enough for a small team to get started. The paid tiers unlock builder seats, multiple teams, and self-hosting. Missing from the page are exact dollar amounts for Business/Enterprise — expect to talk to sales. Where Tines bites: the 'anything via API' approach means you're doing the integration work yourself. There's no native app marketplace like Slack or Jira connectors — you map endpoints manually. Teams with simple, linear automations may find the visual builder over-engineered. And while Workbench is neat, it still has the usual LLM caveats: it can misinterpret ambiguous instructions. Compared to Splunk Phantom (now part of Splunk SOAR) or Palo Alto XSOAR, Tines feels lighter and faster to deploy — but lacks the deep compliance and forensics features those offer. For security teams that need to move fast and connect niche tools, Tines is a solid pick. For regulated environments requiring certified integrations, it may require extra work.
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Real-world workflow fit
Concrete scenarios for the personas Tines actually fits — and what changes day-one when you adopt it.
You receive a critical alert from CrowdStrike. Tines automatically enriches the alert with IP reputation from VirusTotal and URLScan.io, creates a Jira ticket, and notifies the incident response team via Slack.
Outcome: Alert triage time reduced from 20 minutes to under a minute, with consistent enrichment and no manual steps.
An employee requests a password reset via Slack. Workbench AI copilot verifies the employee's identity via Okta, then executes the password reset and sends the new temporary password through a secure channel.
Outcome: Password reset process automated from 10 minutes to 30 seconds, with AI verification reducing risk of unauthorized changes.
You want to automate vulnerability management. Tines ingests scan results from Tenable, cross-references affected assets in Snowflake, and creates prioritized Jira tickets for the development team.
Outcome: Vulnerability response time drops from hours to minutes, with consistent prioritization across all assets.
Use Cases
- Automate incident response by enriching alerts from CrowdStrike and creating Jira tickets.
- Orchestrate IT password resets via Okta and Slack with AI-assisted verification from Workbench.
- Sync user provisioning across multiple SaaS tools when an employee joins or leaves.
- Automate threat intelligence enrichment from VirusTotal and URLScan.io into cases.
- Trigger vulnerability management workflows from Tenable scans and create tickets in Jira.
- Build a custom approval portal for access requests using Build Apps.
Models Under the Hood
as of 2026-07-14
Limitations
- Advanced features like custom hosting, fine-grained RBAC, and dedicated support are only available on Business and Enterprise plans (custom pricing).
- The free Community Edition limits to 1 builder and 3 flows.
- AI usage for Workbench is metered; Community Edition may require top-ups.
- The platform's flexibility can lead to a learning curve for users new to workflow automation, though the AI copilot and library help.
as of 2026-06-26
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Tines tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Community
$0/mo
Ideal for
Solo builders or small teams experimenting with workflow automation; limited to 1 builder and 3 flows.
What this tier adds
Free entry point with unlimited integrations and parallel runs, but restricted to a single builder and three flows.
Custom Business and Enterprise
Custom
Where the pricing makes sense
The company stage and team size where Tines's pricing actually pencils out — and where peers do it cheaper.
Tines offers a free Community tier ($0/mo) with 1 builder and 3 flows — ideal for small teams experimenting. Business and Enterprise are custom-priced, which may be expensive for very small teams but cost-effective for mid-to-large organizations compared to per-seat SOAR tools. The Startup Program offers discounts for companies under 100 employees, under $50M raised, and under 5 years old.
Setup time & first value
How long it actually takes to get something useful out of Tines — broken out by persona, not the marketing-page minute.
For individual builders, you can create a basic workflow (e.g., Slack notification on a webhook) in under 30 minutes using the pre-built library. For complex multi-step automations (e.g., incident response across CrowdStrike, Jira, Slack), expect 2-4 hours to build and test, depending on familiarity with APIs. Tines University offers guided learning paths to accelerate.
Switching to or from Tines
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Splunk SOAR: Import playbooks via API or rebuild in Storyboard; Tines offers a more flexible, no-code alternative.
- →From Swipely: Tines integrates via REST API; you can recreate flows visually.
- →From manual processes: Start with Tines Library pre-built workflows and customize via Storyboard; often faster than building from scratch.
- ↗To another platform: Export workflows via Tines API (JSON) and rebuild in alternative platforms, though visual logic may require rework.
- ↗To a custom solution: Tines code actions can export workflow logic, but no direct migration tool exists.
Integrations
Resources & Guides
- Documentationtines.com
Quickstart | Docs
Get to know the features and concepts of Tines, in detail.
- Resourcetines.com
Learn how to build with Tines University
Build your Tines skills through learning paths designed for every experience level. Earn professional badges you can share on LinkedIn and across your network.
- Resourcetines.com
Tines Blog
Update from Tines; the smart, secure workflow builder for your whole team.
- Resourcetines.com
Tines Bootcamp Series
Build and orchestrate intelligent workflows and agents, on the platform security and IT teams love.
- API Referencetines.com
Welcome | API
Browse the capabilities and endpoints of our comprehensive REST API.
- Resourcetines.com
What’s New
Real product velocity. See what we’ve shipped—this week and every week at Tines, the intelligent workflow platform.
- Resourcetines.com
Release notes | Docs
Get to know the features and concepts of Tines, in detail.
Tutorials & Learning
Official links
Tools that pair well with Tines
Common stack mates teams adopt alongside Tines, with the specific reason each pairing earns its keep.
Alternatives to Tines
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