Tines
A secure no-code workflow automation platform for AI agents, apps, and automations, built for IT and security teams.
Tines is a solid pick for teams that need no-code automation with strong AI governance. Its free tier is genuinely useful for testing, but the custom-only paid pricing may frustrate smaller teams. If your focus is AI agent rollout and IT/security control, Tines leads—but for simple task automation, a tool like Zapier might be overkill.
Verified 9d ago · liveness 87/100 · cite: rightaichoice.com/tools/tines
- Security teams automating alert triage, incident response, and AI SOC workflows without code
- IT operations teams automating password resets, provisioning, and support tasks at scale
- Cross-functional teams wanting a no-code platform for custom workflow automation across tools
- Organizations deploying AI agents with human oversight and governance controls
- Teams needing a dedicated SOAR with extensive out-of-the-box playbooks and pre-built content
- Users who prefer code-first automation (e.g., Python scripts) over visual workflow builders
- Small teams with simple automation needs that could be met by free tools like Zapier or IFTTT
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Skip Tines if you need a dedicated SOAR with pre-built playbooks, if you prefer code-first automation, or if you're a small team with simple automation needs that could be met by free tools.
The free tier only includes 3 live workflows, so if you need more, you must upgrade to a paid plan with custom pricing, which may be higher than expected.
Tines' custom-only paid pricing fits mid-to-large enterprises that need flexibility and governance. It's more expensive than off-the-shelf tools like Zapier, but offers deeper security and AI control. For small teams, the free tier is a great starting point, but costs scale with usage.
In short
Tines — A secure no-code workflow automation platform for AI agents, apps, and automations, built for IT and security teams. Best for Security teams automating alert triage, incident response, and AI SOC workflows without code, IT operations teams automating password resets, provisioning, and support tasks at scale, Cross-functional teams wanting a no-code platform for custom workflow automation across tools. Free to use.
What's new in Tines
Checked 9 days agoAcross the latest 5 updates: 5 feature updates.
Tines 42.7.0
Customize AI credit usage alerts; share and access Apps and Collections via SSO; new layout options for case list.
Tines 42.6.0
Self-hosted LDAP config UI; improved group change reviews; control time granularity in dashboard charts; plan mode for Apps; set working time zone in Cases.
Tines 42.5.0
Message banners in self-hosted Tines.
Tines 42.3.0
Manage SMTP settings dynamically; JSON in records; find and replace in stories; AI-generated story names and descriptions.
Tines 42.1.0
Case activity panel refresh; GPT-5.6 models now available in Tines; target test or live data with non-read record actions.
Viability Score
How well maintained and how widely used is Tines? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: September 2026
How we score →Key Features
- Visual Storyboard workflow builder
- Workbench AI copilot for natural-language workflow creation
- Three workflow modes: human-led, deterministic, agentic
- AI gateway for MCP and AI client management
- Custom AI agents with governance
- Case management with metrics and dashboards
- Autonomous fixes with anomaly detection
- GPT-5.6 model support (July 2026)
- Dynamic SMTP configuration
- JSON support in records
- Find-and-replace in story editor
- AI-generated story names and descriptions
- Plan mode for Apps (42.6.0)
- Restrict API key creation (42.2.0)
- Create cases from template via API (42.2.0)
About Tines
Tines is a no-code workflow automation platform that provides a governed environment for teams to build AI agents, automate processes, and manage cases. It centers on the Storyboard visual workflow builder, where you connect tools and design logical flows. Three workflow modes—human-led, deterministic, and agentic—let you match automation to the task: predictable tasks run on autopilot, ambiguous ones hand off to AI, and critical decisions route to humans. The Workbench AI copilot translates natural language into workflows, and an AI gateway manages MCP and AI client deployments, keeping LLM usage on your terms. With Tines 3B, the latest generation, you get autonomous fixes and continuous workflow improvement. Recent updates add GPT-5.6 model support (July 2026), AI-generated story names, JSON support in records, dynamic SMTP configuration, and deeper admin controls. Case management includes metrics, dashboards, and a refreshed activity panel. The free Community edition lets you experiment with 3 live workflows and a one-time $50 AI allowance, so you can test before committing to paid tiers. Unlike traditional SOAR tools like Splunk SOAR, Tines is a flexible, vendor-neutral layer that scales from IT operations to security operations. It's designed for teams that want freedom to build without compromising security—making it a strong fit for enterprises deploying AI to every corner of the business.
Behind the Verdict
Tines differentiates itself in the crowded automation space by focusing on governance and security for AI-driven workflows. While many tools offer no-code builders, Tines' emphasis on visibility, control, and autonomous fixes is tailored for IT and security teams that need to manage what could become a sprawling mess of user-created automations. The Storyboard builder is intuitive, and the three workflow modes (human-led, deterministic, agentic) provide flexibility. The AI gateway is a standout: it lets you manage where and how LLMs are used, including bring-your-own-model options. Recent updates like GPT-5.6 support and AI-generated story names show the product is evolving with the AI wave. However, Tines is not for everyone. The paid pricing is custom-only, which can be a barrier for smaller teams that want predictable costs. The free tier is limited to 3 live workflows and a one-time $50 AI allowance, which may be enough for experimentation but not for production. Also, while the visual builder is powerful, non-technical users might still struggle with logical branching and workflow design. And if you're looking for a dedicated SOAR with extensive pre-built playbooks, Tines may feel too generic. In summary, Tines is a strong contender for enterprises that want to empower teams to build automations while maintaining control. But if you need a simple, cheap solution for basic task automation, you might find it overkill and under-priced.
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Real-world workflow fit
Concrete scenarios for the personas Tines actually fits — and what changes day-one when you adopt it.
Automate alert triage from CrowdStrike, enrich with threat intel, and create cases.
Outcome: Reduce manual effort and response times, with alerts routed to cases and visible to the SOC.
Orchestrate password resets via Okta and Slack, with AI verification.
Outcome: Streamline support tasks, cut resolution times, and ensure secure identity management.
Build an ops lead dashboard tracking lifecycle loops.
Outcome: Gain real-time visibility into processes and close open loops faster.
Use Cases
- Automate incident response by enriching alerts from CrowdStrike and creating Jira tickets.
- Orchestrate IT password resets via Okta and Slack with AI-assisted verification from Workbench.
- Sync user provisioning across multiple SaaS tools when an employee joins or leaves.
- Automate threat intelligence enrichment from VirusTotal and URLScan.io into cases.
- Trigger vulnerability management workflows from Tenable scans and create tickets in Jira.
- Build a custom approval portal for access requests using Build Apps.
Models Under the Hood
as of 2026-08-31
Limitations
- The Free edition limits users to 3 live workflows and a one-time $50 AI allowance; paid editions offer unlimited workflows with flexible deploy options or bring-your-own AI model.
- Flexible hosting options are available upon request.
- Full pricing, platform, and API documentation is available in the docs.
- No public per-seat pricing is listed, requiring contact with the team for detailed cost information.
as of 2026-08-28
Verification history
We have re-verified Tines 18 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 18 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Tines tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Free
$0/mo
Ideal for
Individuals or small teams exploring workflow automation, with limited needs and a desire to test the platform.
What this tier adds
Starting tier with 3 live workflows and a one-time $50 AI allowance.
Paid
Custom
Ideal for
Organizations needing unlimited workflows, advanced governance, and flexible deployment options.
What this tier adds
Unlimited workflows, flexible deploy options, and bring-your-own AI model.
Where the pricing makes sense
The company stage and team size where Tines's pricing actually pencils out — and where peers do it cheaper.
Tines' custom-only paid pricing fits mid-to-large enterprises that need flexibility and governance. It's more expensive than off-the-shelf tools like Zapier, but offers deeper security and AI control. For small teams, the free tier is a great starting point, but costs scale with usage.
Setup time & first value
How long it actually takes to get something useful out of Tines — broken out by persona, not the marketing-page minute.
Most users can set up their first story in under an hour. The Workbench AI copilot can generate workflows from natural language, significantly reducing build time. The free Community edition allows immediate experimentation.
Switching to or from Tines
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Splunk SOAR: Use Tines' library and templates to recreate playbooks, leverage the visual builder for easier adaptation, and migrate case data via API.
- ↗To Splunk SOAR: Export Tines stories as JSON and recreate playbooks in Splunk SOAR's visual editor, though some logic may need rework.
Integrations
Resources & Guides
- Documentationtines.com
Quickstart | Docs
Get to know the features and concepts of Tines, in detail.
- Resourcetines.com
Learn how to build with Tines University
Build your Tines skills through learning paths designed for every experience level. Earn professional badges you can share on LinkedIn and across your network.
- Resourcetines.com
Tines Blog
Update from Tines; the smart, secure workflow builder for your whole team.
- Resourcetines.com
Tines Bootcamp Series
Build and orchestrate intelligent workflows and agents, on the platform security and IT teams love.
- API Referencetines.com
Welcome | API
Browse the capabilities and endpoints of our comprehensive REST API.
- Resourcetines.com
What’s New
Real product velocity. See what we’ve shipped—this week and every week at Tines, the intelligent workflow platform.
- Resourcetines.com
Release notes | Docs
Get to know the features and concepts of Tines, in detail.
Tutorials & Learning
Tools that pair well with Tines
Common stack mates teams adopt alongside Tines, with the specific reason each pairing earns its keep.
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Frequently Asked Questions
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