Tines — Intelligent workflow platform for AI and automation at scale. Best for Security teams drowning in alerts who need to automate triage and response without coding., IT operations teams looking to streamline password resets, provisioning, and ticket resolution., Cross-functional teams wanting to bridge security, IT, and engineering workflows on a single platform.. Free to start; paid plans from $600/mo.
Security teams drowning in alerts who need to automate triage and response without coding.IT operations teams looking to streamline password resets, provisioning, and ticket resolution.Cross-functional teams wanting to bridge security, IT, and engineering workflows on a single platform.Organizations aiming to adopt AI-driven automation with guardrails and governance.Teams with modern API-heavy tool stacks that require flexible integration without vendor lock-in.
Not ideal for
Teams that need a traditional SOAR with extensive out-of-the-box security playbooks.Organizations requiring strict on-premise deployment or air-gapped environments.Small teams with very simple automation needs that would be overkill for a full workflow platform.Users who prefer a fully codeless experience with no scripting or custom logic options.Budget-constrained teams needing transparent upfront pricing without sales engagement.
Tines is a top-tier choice for teams seeking a flexible, no-code workflow automation platform that goes beyond SOAR. Its strength lies in seamless API integrations and intuitive builder. Best for security and IT teams wanting to scale AI automation without heavy development overhead.
When to pick Tines: If your team needs to automate complex workflows across security, IT, and cross-functional domains without writing code, Tines is an excellent choice. Its Storyboard builder is intuitive and game-like, making automation accessible to non-developers. The platform excels at integrating via APIs, so if you have a modern stack with APIs, Tines can connect anything. The Workbench AI copilot adds a layer of intelligent assistance. When to pass: Tines may not be ideal if you require heavy on-premise or closed-network integrations (though it can handle APIs). For teams that need very deep enterprise compliance features out-of-the-box, or those that prefer a more traditional SOAR with extensive pre-built playbooks for security, Tines' flexibility might require more initial setup. Comparison to closest alternative: Splunk SOAR or Palo Alto Cortex XSOAR are traditional SOARs tailored for security. Tines offers a broader scope for IT and cross-functional workflows, with a more modern, no-code interface. However, Tines may have fewer pre-built security playbooks than established SOARs. Real-world usage caveats: While Tines is easy to start, building complex workflows with multiple integrations can take time to design. Pricing is not publicly listed, so budget planning may require a sales call. Also, its AI copilot is relatively new and may not replace deep custom logic for advanced automation.
Skip Tines if Skip Tines if you need an on-premise-only SOAR solution with no cloud dependency or if your team has zero budget for any paid plan beyond the free Community Edition.
Latest from Tines
We're gathering recent updates for Tines from changelogs, press, Hacker News, and social. Check back in a day or two.
Viability Score
76/100
Safe Bet
How likely is Tines to still be operational in 12 months? Based on 6 signals including funding, development activity, and platform risk.
funding runway
60
website health
90
github activity
50
category mortality
70
wrapper dependency
100
hyperscaler overlap
80
About Tines
Tines is an intelligent workflow platform designed to securely scale AI and automation across security, IT operations, infrastructure, and engineering teams. It enables users to build sophisticated workflows that integrate agents, teams, and tools with speed and control. The platform offers a flexible workflow builder called Storyboard, a universal AI copilot called Workbench, and powerful case management capabilities. With over 200+ reviews on G2 and a 4.8-star rating, Tines is praised for its ease of use, speed, and flexibility. Key features include vendor-agnostic integration (any API-connected tool), pre-built workflow libraries, guided learning paths, and governance guardrails. Unlike traditional SOAR tools, Tines works across multiple domains, making it suitable for security, IT, and cross-functional teams. Companies like ASOS, Coinbase, Databricks, Dropbox, Notion, Snowflake, and more trust Tines to save thousands of hours of work.
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Key Features
Storyboard visual workflow builder
Workbench AI copilot for natural language automation
Powerful case management for security incidents
Vendor-agnostic API integration layer
Secure integration with LLMs, MCPs, and internal tools
Pre-built workflow library for inspiration
Guided learning paths and certifications
Governance, guardrails, and monitoring
Real-time alert triage and enrichment
Automated password reset and IT ops tasks
Cross-team collaboration across security, IT, engineering
Real-world workflow fit
Concrete scenarios for the personas Tines actually fits — and what changes day-one when you adopt it.
Security Analyst
Receives a phishing alert via email, uses a template to enrich the indicator with VirusTotal and URLScan.io, then creates a case in Tines and a ticket in Jira.
Outcome: Alert triaged in under 5 minutes with full context, reducing manual effort by 80%.
IT Admin
Employee requests a password reset via Slack; Workbench AI verifies identity, then resets Okta password and sends confirmation to the user.
Outcome: Password reset completed in 30 seconds with no IT intervention.
Infrastructure Engineer
Sets up a workflow that triggers on a GitHub webhook for new pull requests, runs a script to lint code, and posts results to the PR.
Outcome: Automated code quality checks run in seconds, integrating CI/CD with no custom development.
Use Cases
Automate incident response by enriching alerts from CrowdStrike and creating Jira tickets.
Orchestrate IT password resets via Okta and Slack with AI-assisted verification from Workbench.
Build a custom approval portal for access requests using Build Apps.
Models Under the Hood
OpenAI (GPT-4 via proxy)Claude (via API)Custom models via MCP server
Limitations
Advanced features like custom hosting, fine-grained RBAC, and dedicated support are only available on Business and Enterprise plans (custom pricing). The free Community Edition may have usage limits not detailed on the pricing page. The platform's flexibility can lead to a learning curve for users new to workflow automation, though the AI copilot and library help. AI credits (for Workbench) are metered, and top-ups for Community Edition were introduced in May 2026, meaning heavy AI usage may incur costs.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Annual total
Free
Over 12 months
Effective monthly
Free
Billed monthly
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Tines tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Community Edition
$0/mo
Ideal for
Solo practitioners or small teams exploring automation with low volume and no SLA requirements.
What this tier adds
Free entry point with unlimited Storyboard builder, 100+ templates, and Workbench AI copilot; no credit card needed.
Starter
$600/mo
Ideal for
Growing security or IT teams needing dedicated support and higher usage limits.
What this tier adds
Adds dedicated email support and higher usage limits compared to Community Edition.
Business
Custom
Ideal for
Midsize to large organizations requiring custom hosting, advanced RBAC, and priority support.
What this tier adds
Includes custom hosting options, advanced role-based access control, and onboarding assistance.
What the public pricing page doesn't put in bold. Captured from pricing-page footnotes, contract terms, and recurring complaints.
•AI credit top-ups for Community Edition introduced May 2026
•Starter plan at $600/mo may be required for dedicated support
•Custom hosting and advanced RBAC only on Business plan (custom pricing)
Where the pricing makes sense
The company stage and team size where Tines's pricing actually pencils out — and where peers do it cheaper.
Tines offers a generous free Community Edition for individuals and small teams exploring automation. The Starter plan at $600/mo fits mid-size security/IT teams that need dedicated support and higher limits. Business and Enterprise plans (custom) cater to large organizations requiring custom hosting, advanced RBAC, and SLAs. Compared to Splunk SOAR or Cortex XSOAR, Tines is more accessible and cheaper at entry, but can become costly for heavy AI usage due to credit top-ups.
Setup time & first value
How long it actually takes to get something useful out of Tines — broken out by persona, not the marketing-page minute.
For a new user, getting first workflow running takes about 15-30 minutes using a pre-built template. A custom workflow from scratch may take 1-2 hours for simple automations, with the Workbench AI copilot assisting. Tines University and the template library accelerate learning. Teams with existing API credentials can connect tools in minutes.
Switching to or from Tines
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
Migrating in
→From Splunk SOAR: Use Tines' HTTP Request action to call Splunk APIs and export playbooks as JSON, then recreate logic in Storyboard.
→From Cortex XSOAR: Manual migration of playbook logic, leveraging Tines' template library for common security workflows.
Migrating out
↗To Splunk SOAR: Export Tines stories as JSON and manually port logic to Splunk SOAR playbooks.
↗To Cortex XSOAR: Rebuild automation logic in Cortex's playbook editor, using Tines documentation for reference.
Recent material changes
Pricing, brand, ownership, or deprecation changes worth knowing before you commit. Most-recent first.
•2026-05-26: Linked cases improvements for better incident grouping in case management.
•2026-05-22: Templates now accessible via quick search feature.
•2026-05-20: Multi-team access control added for MCP servers.
•2026-05-18: Template folders introduced for organizing workflows.
