Loom vs Vidyard
Side-by-side comparison of features, pricing, and ratings
At a glance
| Dimension | Loom | Vidyard |
|---|---|---|
| Best for | Internal team communication, async stand-ups, bug reports, and design feedback for remote/distributed teams across departments. | B2B sales outreach, prospecting, and pipeline acceleration with per-second video analytics and CRM integration. |
| Pricing | Free tier with recording and AI features; Pro at $12.50/month; Business+ (unknown) adds custom dimensions and filler word removal. | Free tier with 25 stock AI avatar videos; Pro at $19/user/mo; Plus at $59/user/mo; Teams at $99/user/mo. |
| Setup complexity | Simple signup, browser extension, or desktop app; immediate recording and sharing with minimal configuration. | Chrome extension provides quick recording; deeper CRM and sales tool integration requires admin setup and user training. |
| Strongest differentiator | AI-powered auto-titles, summaries, chapters, and Jira ticket generation from bug recordings for streamlined workflows. | AI Avatars, AI Script Generator from LinkedIn, and Video Sales Agent for automated prospect outreach at scale. |
| Integrations ecosystem | Slack, Jira, Confluence, GitHub, Gmail, Google Workspace, Notion, Figma, Zendesk, Intercom, etc. | Salesforce, HubSpot, Outreach, Salesloft, Gong, LinkedIn Sales Navigator, Gmail, Outlook, Slack, Zapier. |
| Target department | Engineering, product, design, customer support, HR – all internal teams needing async video communication. | Sales, marketing, revenue operations – external-facing video for lead generation and pipeline management. |
Loom vs Vidyard: For internal team collaboration and async communication across departments, Loom is the clear winner due to its broader feature set, lower price, and AI-powered workflows like auto-summaries and Jira ticket generation. Vidyard wins for B2B sales teams, offering deep CRM integration, per-second analytics, and AI avatars tailored to prospecting. Your choice depends on whether the primary use case is internal communication (Loom) or external sales outreach (Vidyard).
Feature-by-feature
Core capabilities: Loom vs Vidyard
Loom is a full-featured video messaging platform supporting screen and camera recording, editing (trim, stitch, overlays), AI auto-titles, summaries, and chapters, as well as transcription in 50+ languages and closed captions. It offers video privacy controls, viewer insights, emoji reactions, tasks, and CTAs. Vidyard focuses on sales outreach with a Chrome extension for webcam and screen recording, AI Script Generator, AI Avatars (stock and custom), and a Video Sales Agent that triggers personalized videos on buyer signals. Vidyard includes per-second engagement analytics, CRM sync, and lead-capture forms. Loom wins for team collaboration because of its richer editing and AI workflow features; Vidyard wins for sales because of its sales-specific AI and analytics.
AI/model approach: Loom versus Vidyard
Loom’s AI automates post-recording tasks: generating titles, summaries, chapters, and even Jira tickets from bug report recordings. It also includes filler word removal and auto-meeting recap emails in higher tiers. Vidyard’s AI focuses on pre-recording: the AI Script Generator drafts a script from a LinkedIn profile or URL, and AI Avatars create spokesperson videos without filming. Vidyard’s Video Sales Agent is an automated trigger based on buyer signals. Both use AI effectively but for different stages: Loom optimizes the internal communication workflow; Vidyard optimizes the sales prospecting workflow. Loom wins for internal efficiency; Vidyard wins for sales personalization.
Integrations & ecosystem: Loom vs Vidyard in 2026
Loom integrates with Slack, Jira, Confluence, GitHub, Gmail, Google Workspace, Notion, Figma, Zendesk, Intercom, and more, serving a broad internal collaboration ecosystem. Vidyard integrates deeply with the sales stack: Salesforce, HubSpot, Outreach, Salesloft, Gong, LinkedIn Sales Navigator, Gmail, Outlook, Slack, and Zapier. Loom’s integrations are better for product, engineering, and support teams; Vidyard’s integrations are essential for B2B sales and revops. Vidyard wins for sales operations; Loom wins for cross-departmental team collaboration.
Performance & scale
Loom is used by millions across 400,000 companies, indicating strong scalability for internal video messaging. Vidyard is positioned as enterprise-grade for sales teams, with custom branding, password protection, lead-capture forms, and detailed analytics. Performance benchmarks (e.g., video processing speed, uptime) are not publicly available for either tool. Both are viable for large organizations, but Loom’s larger user base suggests reliability for general use. Vidyard’s focus on sales workflows may offer better performance for CRM-integrated video analytics. Loom wins for broad deployment; Vidyard wins for sales-specific performance needs.
Developer experience and workflow
Loom offers a desktop app, browser extension, and mobile app, plus API integrations for custom workflows. Its AI features automate repetitive tasks (auto-titles, summaries, Jira ticket creation), reducing manual effort for developers. Vidyard’s Chrome extension makes recording quick for sales reps, and its deep CRM integration automates video tracking within sales pipelines. Vidyard’s Video Sales Agent automates trigger-based video sends, which is powerful for sales sequences. Loom’s developer experience is more accessible to non-technical users, while Vidyard’s workflow is optimized for sales teams. Loom wins for ease of use across roles; Vidyard wins for sales workflow automation.
Pricing compared
Loom pricing (2026)
Loom offers a free tier with basic recording and sharing. The Pro tier costs $12.50 per month (billed annually) and includes AI features, longer recording limits, and advanced analytics. The Business+ tier (price not published) adds custom recording dimensions, filler word removal, and auto-meeting recap emails. No per-seat pricing is disclosed for Business+; it may be a flat fee. Loom’s pricing is per user and relatively affordable compared to Vidyard.
Vidyard pricing (2026)
Vidyard has a free tier with unlimited recordings, basic analytics, Chrome extension, and 25 stock AI avatar videos. Pro costs $19/user/mo and adds custom branding, CTAs, email and calendar integrations, and stock AI avatars. Plus costs $59/user/mo and includes Salesforce/HubSpot sync, advanced analytics, custom AI avatars (15 videos), and lead capture. Teams costs $99/user/mo and includes Outreach/Salesloft sync, team analytics, Video Sales Agent (add-on), SSO, and more. Vidyard’s pricing scales rapidly with advanced features, especially for CRM sync and AI avatars.
Value-per-dollar: Loom vs Vidyard
For internal team communication, Loom provides superior value at $12.50/month per user with AI summaries and Jira integration, while Vidyard’s comparable features (Pro) cost $19/user/mo and lack the same depth for editing and collaboration. For B2B sales teams, Vidyard’s Plus or Teams tiers justify the higher price with CRM sync, AI avatars, and sophisticated analytics that directly impact revenue. Loom’s value is best for internal async video; Vidyard’s value is best for sales prospecting. If your team does both, you may need both tools.
Who should pick which
- Remote engineering team (5–20 devs) using Jira and SlackPick: Loom
Loom integrates with Jira and Slack, and its AI auto-generates Jira tickets from bug recordings, streamlining bug reporting for developers at $12.50/user/mo.
- B2B SDR team (10 reps) cold-outreaching to named accountsPick: Vidyard
Vidyard's AI Script Generator from LinkedIn, AI Avatars, and CRM sync (Salesforce/HubSpot) enable personalized video outreach at scale, worth $59–99/user/mo.
- Customer support team (3–10 agents) troubleshooting via videoPick: Loom
Loom’s free tier and screen recording with annotations help support agents explain issues visually; Pro’s $12.50/month adds AI summaries and transcripts.
- Startup founder (1–5 people) wanting async stand-ups and video documentationPick: Loom
Loom’s free tier offers unlimited recording with AI auto-titles and chapters; paid upgrades are optional until scaling.
- RevOps team (5 analysts) measuring video influence on pipelinePick: Vidyard
Vidyard’s Plus/Teams tiers provide per-second analytics and CRM sync to attribute video views to deals, essential for pipeline reporting.
Frequently Asked Questions
Is Loom or Vidyard better for sales outreach?
Vidyard is better for B2B sales outreach because it offers AI Script Generator from LinkedIn profiles, AI Avatars, Video Sales Agent for automated personalized videos, and deep CRM integrations (Salesforce, HubSpot, Outreach, Salesloft) that track engagement per-second.
Can I use Loom for free?
Yes, Loom has a free tier that lets you record and share videos with limited features. The Pro tier costs $12.50/month billed annually and adds AI summaries, longer recordings, and advanced analytics.
Does Vidyard have a free plan?
Yes, Vidyard offers a free plan with unlimited recordings, basic analytics, a Chrome extension, and 25 stock AI avatar videos. Paid plans start at $19/user/month for Pro.
Which tool integrates with Slack and Jira?
Loom integrates with both Slack and Jira, including AI-powered Jira ticket generation from video captures. Vidyard integrates with Slack but not natively with Jira.
Can Vidyard generate AI avatars?
Yes, Vidyard offers stock and custom AI avatars. The free plan includes 25 stock avatar videos, and the Plus plan ($59/user/mo) includes 15 custom AI avatar videos.
Is Loom suitable for creating training videos?
Yes, Loom’s screen recording, editing tools (trim, stitch, overlays), and AI auto-summaries make it suitable for onboarding videos and process documentation. It includes transcription in 50+ languages.
What CRM does Vidyard sync with?
Vidyard syncs with Salesforce, HubSpot, Outreach, and Salesloft. The Plus tier includes Salesforce and HubSpot sync; the Teams tier adds Outreach and Salesloft sync.
How does Loom’s AI help developers?
Loom’s AI can auto-generate Jira tickets from bug report recordings, create titles and summaries for technical walkthroughs, and remove filler words in Business+ tier, saving developers time on documentation.
Which tool has better analytics for sales teams?
Vidyard provides per-second engagement analytics, viewer tracking, and CRM sync, making it more detailed for sales. Loom offers viewer insights and engagement analytics but less granular for sales pipeline attribution.
Can I use Loom and Vidyard together?
Yes, many teams use both: Loom for internal communication and async updates, and Vidyard for external sales outreach. There is no direct conflict; they serve different primary use cases.
Last reviewed: May 12, 2026