Features
Unified customer timeline across 20+ tools
Trace AI monitors all accounts 24/7 automatically
Health scoring with explainable signal breakdown
Churn risk detection up to 45 days early
Expansion signal identification and alerting
Automated playbooks triggered by risk or expansion
Pre-built health scores and workflows
Revenue analytics including NRR forecasting
Automated task creation on renewal risk
Integrates with Salesforce, Stripe, Intercom, Mixpanel, Slack, Gong, HubSpot, Snowflake, BigQuery, and more
Overage via BYOK or $0.10/action
EU-resident data storage by default (eu-west-1/Frankfurt)
OIDC SSO and SAML on Enterprise
Natural language querying for instant insights
AI Dashboard Generator with customizable themes
Data transformation: clean, merge, filter, reshape
Text analysis: sentiment detection, keyword extraction, translation
Scheduled reporting with Playbooks
Code transparency: view and export Python, SQL, R code
AI SQL Query Generator from natural language
AI Chart Maker and Spreadsheet Generator
PDF to Excel and bank statement to Excel converters
Web scraping from any website
Embeddable analytics chat with iframe
Knowledge Base for improved SQL accuracy
Row-level security for database connections
Data connectors: Google Sheets, BigQuery, Snowflake, MySQL, PostgreSQL, Supabase, MSSQL, and more
Data Explorer with curated datasets