Features
AI Copilot: text enhancement, tag suggestions, chat summaries
ChatBot integration for automated responses
Revenue counter in inbox (LiveChat 2.0)
Pre-set messages and proactive chat triggers
Product recommendations in chat
Real-time customer info display
Multi-channel: WhatsApp, Facebook, SMS, Apple Messages
200+ app integrations (Shopify, WordPress, Mailchimp)
Analytics and reporting dashboards
Work scheduler and staffing prediction
Canned responses and macros
Chat history (60 days Starter, unlimited Team/ Business)
14-day free trial, no credit card required
Mobile apps for iOS and Android
Drag-and-drop chatbot builder
Mass campaign sending with segmentation
AI FAQ answering from knowledge base
AI lead qualification and intent detection
Treble Boost message composition assistance
Conversation summarization with AI
Native HubSpot integration
Native Salesforce integration
Click to WhatsApp advertising support
Multi-agent live chat support
Product catalog display in WhatsApp
Reporting and analytics dashboard
API access for custom integrations
Automatic capture of customer questions and intent
