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Tawk.to vs LiveChat
Side-by-side comparison of features, pricing, and ratings
Pricing
Free
Paid
Plans
$0
$19/mo
$29/mo
$1/hour
$19/agent/mo billed annually ($20 monthly)
$49/agent/mo billed annually ($41 monthly as listed)
$79/agent/mo billed annually ($59 monthly as listed)
Popularity
4.7k views
5.1k views
Skill Level
Beginner-friendly
Beginner-friendly
API Available
Platforms
WebMobileDesktopAPI
WebDesktopMobileAPI
Categories
💬 Customer Support
💬 Customer Support
Features
Unlimited live chat agents
Unlimited concurrent chats
Real-time visitor monitoring
Geo IP tracking
Sentiment analysis
Customizable knowledge base
Ticketing system
Contacts management (CRM)
Chat pages
Group messaging
Video & voice calls (add-on)
Screen sharing
Desktop notifications
45+ language support
AI Assist (auto-reply, summaries, KB bot)
AI chatbot for automated responses
Copilot AI text enhancement for agents
Copilot tag suggestions and chat summary
Pre-set messages to start conversations
Real-time customer info access
Product recommendations in chat
Sales boosting tools for ecommerce
24/7 customer service automation
200+ app integrations
14-day free trial, no credit card
Multi-channel support (WhatsApp, Facebook)
ChatBot integration for automation
Analytics and reporting
Canned responses and macros
Integrations
Shopify
Zapier
WordPress
Facebook Messenger
WhatsApp
JavaScript API
REST API
Squarespace
Mailchimp
Facebook
Zendesk
Salesforce
HubSpot
Slack
Google Analytics
Intercom