Asklet

Asklet is an embeddable widget that reads each answer as it comes in and asks a follow-up tailored to what the respondent just said. Unlike static surveys that only capture what you thought to ask ahead of time, Asklet carries a conversation forward until the respondent has given something specific enough to act on. Respondents can type or speak their answers, which often yields richer detail because speaking is faster and more natural for many people. Asklet flows seamlessly into Sunbeam's platform where conversations are analyzed alongside other feedback sources, feeding into themes, impact scores, and insights. It is designed for product teams, customer success managers, and support leaders who want to move beyond ratings and generic survey responses to get specific, actionable feedback from every customer. Asklet can be placed anywhere you would put a survey: inside your product, on a webpage, in an email, or after a support ticket closes. Key features include real-time follow-up questions that adapt to each respondent's words, voice input support, and automatic analysis of conversation text into themes and impact scores via Sunbeam. The widget also integrates with Zendesk, Intercom, Qualtrics, CSVs, and webhooks to pull existing feedback into the same analysis. Recent updates to the Sunbeam platform (June 2026) added change analysis to detect step changes and emerging themes, as well as embeddable trend cards for sharing in Slack, Notion, or Linear. Asklet distinguishes itself from static survey tools like Typeform or SurveyMonkey by being conversational and dynamic, and from broader feedback analytics platforms like Thematic or Chattermill by offering a focused, embeddable widget that generates richer raw data. It is tightly coupled with Sunbeam, so it's best for teams already using or willing to adopt that ecosystem.