Cody is live · free plan, paid from $29/mo · last verified 26 Oct 2026 · viability healthy
Cody
Cody deploys business AI agents that answer from your own documents and cite the source on every reply
Cody's citations, permission-scoped retrieval, and exportable audit trail are product mechanics, not landing-page promises, and model-agnostic routing plus on-prem deployment makes it viable where lighter chatbot builders stall in procurement. Start with Cody Free (100 credits/month, 100 documents) or Basic at $29/mo to test whether your knowledge base actually answers well; Premium at $99/mo is where GPT-5, Claude 4 Sonnet, the website crawler, and 3-site auto-sync appear. If you only need an internal cited-answer bot and don't care about the proactive web agent, you can stop at Assist. Budget carefully for Convert, which bills per engaged conversation from $299/mo on Growth.
Verdict generatedVerified 4d ago · liveness 78/100 · cite: rightaichoice.com/tools/cody
- HR, IT, and Operations teams turning policies and playbooks into instant cited answers
- Customer support teams that want grounded website answers and fewer tickets
- Growth and demand-gen teams that need a proactive website agent detecting visitor intent
- Regulated legal, finance, or healthcare teams needing role-scoped retrieval and exportable audit trails
- Teams that want unlimited flat-rate usage instead of tracking per-credit consumption
- Buyers who need a published list price for Cody Live before budgeting
- Developers who want an open-source codebase they can fork and modify
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Skip Cody if you want a flat-rate unlimited chatbot and have no appetite for tracking per-credit consumption, or if you need an open-source codebase you can fork and modify.
Credits are consumed at rates that vary by model and query, so a Premium team running GPT-5 or Claude 4 Sonnet answers in volume can burn through the 10,000 monthly credits faster than a GPT-5 Mini team doing the same
Cody fits small and mid-size teams with a defined support or conversion problem: Free gives you 100 credits/month to test, Basic at $29/mo is a real trial of the knowledge base, and Premium at $99/mo is where the full model set and website crawler appear. Above that, $249/mo Advanced and $299/mo Convert Growth put you in the range of dedicated enterprise support platforms — worth it only if you can attribute answers or pipeline to the agents.
In short
Cody — Cody deploys business AI agents that answer from your own documents and cite the source on every reply. Best for HR, IT, and Operations teams turning policies and playbooks into instant cited answers, Customer support teams that want grounded website answers and fewer tickets, Growth and demand-gen teams that need a proactive website agent detecting visitor intent. Free to start; paid plans from $29/mo.
No head-to-head comparison for Cody yet — the alternatives below are the closest matches we list.
What is Cody?
Cody — Cody deploys business AI agents that answer from your own documents and cite the source on every reply. Best for HR, IT, and Operations teams turning policies and playbooks into instant cited answers, Customer support teams that want grounded website answers and fewer tickets, Growth and demand-gen teams that need a proactive website agent detecting visitor intent. Free to start; paid plans from $29/mo.
Cody is a set of three specialized AI agents from CodeSM Group: Cody Assist (internal knowledge and customer support), Cody Convert (a proactive website agent that reads visitor intent and opens a conversation), and Cody Live (avatar-and-voice agents for events and demos). Unlike a general chatbot, these agents answer from your business — documents, drives, websites, tickets, and business tools — once connected, and every reply carries its source. The lineup splits by job, not seat count. Cody Assist turns policies and playbooks into cited answers with permission-scoped retrieval, so each person only reaches content they are entitled to see. Cody Convert reads source, visit history, pages viewed, and time on page, then opens when intent crosses a threshold you set. Cody Live puts a face and voice on the event floor for lead capture. Under the hood: model-agnostic routing (Basic runs GPT-5 Mini; Premium and Advanced add GPT-5 and Claude 4 Sonnet), per-workflow model switching without rebuilding the pipeline, agents that call your systems to complete multi-step work with approvals you define, exportable audit logs, and deployment in cloud, private cloud, hybrid, or on premises. Start free with 100 credits/month.
Key features
- AI chatbot trained on your own documents, drives, websites, tickets, and tools
- Source citation attached to every answer
- Permission-scoped retrieval following each user's existing entitlements
- Document upload including PowerPoint, PDF, Word, and media
- Website crawling with automatic recurring website sync (Premium and Advanced)
- Three agents on one shared knowledge base: Assist, Convert, and Live
- Model-agnostic routing — switch models per workflow without rebuilding
- GPT-5 Mini on Basic; GPT-5 and Claude 4 Sonnet on Premium and Advanced
- Cody Convert proactive website agent with intent detection and openers
- Intent thresholds you set control when Convert opens a conversation
- Convert reads traffic source, visit history, pages viewed, and time on page
- Cody Live avatar and voice agents for live events, demos, and lead capture
- Agents call business systems and complete multi-step work with approvals
- Audit and observability: every query, decision, and output logged and exportable
- Deploy in cloud, private cloud, hybrid, or on premises
Behind the verdict
Cody is best understood as three products sharing one knowledge base rather than a single chatbot with add-ons. That architecture is the reason to consider it: you train Cody once on documents (PowerPoint, PDF, Word, media), drives, websites, and tickets, and every agent you enable inherits the same knowledge, integrations, and permissions. For HR, IT, and support teams, Cody Assist does the core job — cited answers to policy and playbook questions — with retrieval scoped to each user's existing entitlements and every query logged and exportable. That combination is what regulated legal, finance, and healthcare buyers usually ask for and what most low-cost chatbot widgets don't offer. The model story is honest and, on the paid tiers, flexible: Basic at $29/mo runs GPT-5 Mini, while Premium at $99/mo and Advanced at $249/mo add GPT-5 and Claude 4 Sonnet, and you can switch model per workflow without rebuilding. Basic also drops automatic website sync, the website crawler, additional widget installs, and Cody-branding removal — so the $29 tier is a proof-of-concept tier, not a production one for a multi-site team. The credit model is the thing to model before you commit. 2,500 / 10,000 / 25,000 monthly credits across Basic / Premium / Advanced, with consumption varying by model and query, means your real bill depends on query mix as much as seat count. Document and page limits are also plan-bound (1,000 documents on Basic; 10,000 documents and 10,000 website pages on Premium; 25,000 website pages on Advanced), and conversation history retention runs 14 / 30 / 90 days. Cody Convert is a different buying decision. At $299/mo Growth for 300 engaged conversations on one website, $749/mo Scale for 1,000 conversations on three, and custom Enterprise with SSO, it only makes sense if you can attribute revenue to proactive website conversations. Teams that just want a support bot should skip it. Cody Live is scoped per event with a custom quote, so it belongs in an events budget conversation, not a SaaS subscription decision. Where Cody doesn't fit: teams that want flat-rate unlimited usage, developers who need an open-source codebase to fork, and buyers who expect answers on day one without connecting any knowledge sources. The value is entirely downstream of how well you curate the knowledge base.
Models under the hood
as of 2026-10-23
Limitations
- Usage is credit-based — 2,500 credits/month on Basic ($29/mo), 10,000 on Premium ($99/mo), 25,000 on Advanced ($249/mo) — and consumption varies by model and query.
- Document and page limits are plan-bound: 1,000 documents on Basic, 10,000 documents and 10,000 website pages on Premium, 25,000 website pages on Advanced.
- Model availability is tiered, with GPT-5 and Claude 4 Sonnet requiring Premium or Advanced.
- Automatic website sync, the website crawler, extra website installs, and Cody-branding removal are excluded on Basic.
- Conversation history retention runs 14 days on Basic, 30 on Premium, 90 on Advanced.
as of 2026-10-21
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Is Cody still active?
Cody is live · free plan, paid from $29/mo · last verified 26 Oct 2026 · viability healthy.
Viability score
How well maintained and how widely used is Cody? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →What do users say about Cody?
What people actually say about Cody — is it worth it?
Our community sentiment research written Jul 31, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.
How we verified this
Every listed fact about Cody— pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 26 Oct 2026. Pages mix model-assisted synthesis with human review; see how we verify.
Verification history
We have re-verified Cody 22 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed pricing tiers, limitations, who should skip it, setup time, who it suits, our verdict, use cases, pricing fit, features, hidden costs, description, switching in, switching out
- — changed pricing page, limitations
- — changed summary, our verdict, who it suits, pricing tiers, who should skip it, features, description
- — changed pricing fit, who it suits, description, our verdict, features, hidden costs, limitations, switching in, switching out, who should skip it, pricing tiers, setup time, summary, use cases
- — changed link health
- — changed limitations, pricing page
Showing the 6 most recent of 22 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does Cody cost in 2026?
Cody: Free to start; paid plans from $29/mo. Pricing last verified 26 Oct 2026.
Plans compared
Every published Cody tier, its price as the vendor publishes it, who it fits, and what it adds over the tier below. The 12-month cost projection follows.
| Plan | Price | Billing | Who it's for |
|---|---|---|---|
| Cody Free | Free | — | A solo evaluator or small team confirming whether Cody answers well from your own documents before paying anything.Adds: Free entry point: 100 credits/month, up to 100 documents, one website widget, no card required. |
| Basic | $29/mo | monthly | An individual or small team (up to 3 members) putting a cited-answer bot in front of real users for the first time.Adds: Adds 2,500 monthly credits, GPT-5 Mini, 1,000 documents, 3 team members, API access, and widget customization — but no website crawler or branding removal. |
| Premium | $99/mo | monthly | A growing team (up to 10 members) that needs the full model set and automatic website sync across a few sites.Adds: Jumps to 10,000 credits, adds GPT-5 and Claude 4 Sonnet, 10,000 documents and 10,000 website pages, auto-sync on 3 websites, the website crawler, 30-day history, and branding removal. |
| Advanced | $249/mo | monthly | A larger organisation (up to 30 members) running Cody across multiple websites and business units.Adds: Raises to 25,000 credits, 30 team members, 25,000 website pages, auto-sync on 9 websites, 50 widget installs, and 90-day conversation history. |
| Cody Convert Growth | $299/mo | monthly | One website's marketing team testing whether proactive, intent-triggered conversations actually convert.Adds: Separate product: 300 engaged conversations per month with intent detection and proactive openers on one website, sold as early access. |
| Cody Convert Scale | $749/mo | monthly | A growth team that has proven openers convert and wants to expand across three websites with CRM handoff.Adds: 1,000 engaged conversations per month, audience rules and page-level targeting, CRM handoff via Zapier and API, 3 websites, priority support. |
| Cody Convert Enterprise | Custom | quote | An organisation that needs custom conversation volume plus SSO, advanced permissions, and a named success manager.Adds: Unlimited engaged conversations with custom intent thresholds and routing, SSO and advanced permissions, dedicated success manager, custom commercial terms. |
| Cody Live | Custom | quote | Events and experiential marketing teams that want an avatar-and-voice character capturing attendee context on the stand.Adds: Scoped per event around your audience and rollout: avatar and voice agents, branded games, demos, and lead capture, quoted by the Cody team. |
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where Cody's pricing actually pencils out — and where peers do it cheaper.
Cody fits small and mid-size teams with a defined support or conversion problem: Free gives you 100 credits/month to test, Basic at $29/mo is a real trial of the knowledge base, and Premium at $99/mo is where the full model set and website crawler appear. Above that, $249/mo Advanced and $299/mo Convert Growth put you in the range of dedicated enterprise support platforms — worth it only if you can attribute answers or pipeline to the agents.
Has Cody's pricing changed?
No plan price for Cody has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick Cody?
Pick Cody if you are HR, IT, and Operations teams turning policies and playbooks into instant cited answers, Customer support teams that want grounded website answers and fewer tickets, Growth and demand-gen teams that need a proactive website agent detecting visitor intent, Regulated legal, finance, or healthcare teams needing role-scoped retrieval and exportable audit trails.
Look elsewhere if you are Teams that want unlimited flat-rate usage instead of tracking per-credit consumption, Buyers who need a published list price for Cody Live before budgeting, Developers who want an open-source codebase they can fork and modify, Small budgets wanting proactive website conversations, since Convert starts at $299/mo.
Skip it if Skip Cody if you want a flat-rate unlimited chatbot and have no appetite for tracking per-credit consumption, or if you need an open-source codebase you can fork and modify.
GeneratedReal-world workflow fit
Concrete scenarios for the personas Cody actually fits — and what changes day-one when you adopt it.
You upload your handbook, parental-leave policy, and IT runbooks to Cody, install the widget on your intranet, and let employees ask plain-language questions. Retrieval is permission-scoped to each employee's existing entitlements and every answer arrives with its source document attached.
Outcome: Employees self-serve policy and IT questions instead of filing tickets, and you can export the log of who asked what and what source was cited.
You connect your help-centre content and website, then deploy a Cody Assist widget so customers get grounded answers on the spot. Escalations route to your team and you review logged conversations to see which questions the knowledge base failed to answer.
Outcome: Routine questions resolve without a ticket, and the unanswered-question log gives you a concrete backlog of content to write.
On Cody Convert Growth at $299/mo for one website, you set an intent threshold and let Convert read traffic source, visit history, pages viewed, and time on page, then open a conversation that answers objections and books a meeting. Qualified conversations hand off to your CRM through Zapier or the API.
Outcome: You get 300 engaged conversations a month to judge whether proactive openers convert, with a Scale tier at $749/mo if the numbers hold.
Use cases
- Answer employee questions about parental leave, benefits, and handbooks with a cited source
- Resolve customer support questions on your website so the team handles only escalations
- Onboard new hires with an agent trained on onboarding docs
- Troubleshoot IT issues from support documentation without opening a ticket
- Qualify high-intent website visitors and route them into a booked meeting
- Hand qualified Convert conversations to your CRM via Zapier or the API
- Serve policy-approved answers to regulated customers with a retained decision path
- Capture attendee context at events through an avatar-and-voice character
Setup time & first value
How long it actually takes to get something useful out of Cody — broken out by persona, not the marketing-page minute.
With a clean document set, Cody Assist can be answering from a PDF or two the same day and live behind a widget within a week; the free tier (100 credits, 100 documents) is enough to test answer quality. Cody Convert takes longer because you're tuning an intent threshold and reviewing openers. Cody Live runs on an event timeline scoped by the Cody team.
Switching to or from Cody
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From ChatGPT or a general chatbot: connect your documents, drives, sites, and tools so answers come from your business with sources attached
- →From a legacy support widget: replace help-centre deflection with Cody Assist, keeping escalation routing to your team
- →From an internal wiki search: point Cody at the same documents and let permission-scoped retrieval replace keyword search
- →From disconnected FAQ bots: consolidate onto one knowledge base shared by Assist, Convert, and Live
- ↗To a general LLM assistant: export your knowledge sources and accept losing permission-scoped retrieval and the audit trail
- ↗To an open-source chatbot: rebuild the retrieval pipeline yourself, trading Cody's managed permissions and model routing for code control
- ↗To a flat-rate support platform: move ticket deflection there and give up per-workflow model choice
Resources & guides
Tutorials & Learning
YouTube returned 6 videos for “Cody”, and we withheld 6: 6 could not be judged, because “Cody” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Cody.
Official links
What are the best Cody alternatives?
The closest alternatives to Cody we list are Dokko, NotebookLM and ChatDOC. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| Dokko | Freemium | Pricing not published | — |
| NotebookLM | Free | Free | — |
| ChatDOC | Freemium | Pricing not published | — |
Alternatives to Cody
View all
Dokko
Document AI that reads contracts, manuals, and policies in full, cites every answer, and acts through 100+ business apps.
NotebookLM
Google's source-grounded research assistant that answers only from the files you upload and cites the passage behind each claim
Tools that pair well with Cody
Common stack mates teams adopt alongside Cody, with the specific reason each pairing earns its keep.
Dokko
Document AI that reads contracts, manuals, and policies in full, cites every answer, and acts through 100+ business apps.
NotebookLM
Google's source-grounded research assistant that answers only from the files you upload and cites the passage behind each claim
ChatDOC
ChatDOC is chat-with-PDF analysis that ties every answer to the exact sentence, table cell, or footnote in your source.
Frequently asked questions
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