Digitail is live · custom pricing · last verified 22 Oct 2026 · viability healthy
Digitail
AI-native veterinary practice management software with Tails AI scribing, voice-to-invoice billing, and client messaging built in.
Tails AI Scribe, Voice to Invoice, and Medical Record Summaries are real, documented workflows aimed at chart backlog — not demo bait. The catch is packaging: those workflows live on Growth AI, a tier above the Growth plan most clinics start on. If your doctors chart after close, it's worth a hard look; if you're a single-vet practice watching every dollar, sanity-check Shepherd and Hippo pricing first.
Verdict generatedVerified 23d ago · liveness 75/100 · cite: rightaichoice.com/tools/digitail
- Veterinary clinics drowning in chart backlog and after-hours SOAP documentation
- Independent brick-and-mortar clinics wanting one system instead of a patchwork of tools
- Mobile vets needing cloud-based access from the road
- New practices built AI-first from day one
- Single-vet practices on tight margins — the marquee AI workflows sit on Growth AI, one tier above Growth
- Clinics that need on-premise or offline software, since Digitail is cloud-based
- Specialty practices requiring deep niche workflow customization
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Skip Digitail if you're a single-vet clinic that needs the SOAP dictation and AI workflows on the entry plan — those sit on Growth AI, one tier above Growth, and Enterprise is where multi-location control lives.
The AI workflows you're switching for — Scribe, Voice to Invoice, Medical Record Summaries, Discharge Notes, Intake, Concierge, Practice Manager, Commission Calculator — are all on Growth AI, so budgeting for Growth
Four tiers — Mobile, Growth, Growth AI, Enterprise — all quoted rather than listed, so the real comparison is your negotiated quote against Shepherd or Hippo. Digitail bundles in-house data migration, 1:1 onboarding, 24/7 support and open API on every tier, which is more included than many PIMS bundle at their entry level; the cost of that breadth is that the AI workflows only start at Growth AI.
In short
Digitail — AI-native veterinary practice management software with Tails AI scribing, voice-to-invoice billing, and client messaging built in. Best for Veterinary clinics drowning in chart backlog and after-hours SOAP documentation, Independent brick-and-mortar clinics wanting one system instead of a patchwork of tools, Mobile vets needing cloud-based access from the road. Pricing is on request (custom quotes).
No head-to-head comparison for Digitail yet — the alternatives below are the closest matches we list.
What is Digitail?
Digitail — AI-native veterinary practice management software with Tails AI scribing, voice-to-invoice billing, and client messaging built in. Best for Veterinary clinics drowning in chart backlog and after-hours SOAP documentation, Independent brick-and-mortar clinics wanting one system instead of a patchwork of tools, Mobile vets needing cloud-based access from the road. Pricing is on request (custom quotes).
Digitail is cloud-based veterinary practice management software that pulls records, scheduling, payments, lab ordering, and client messaging into a single platform running on desktop, tablet, and mobile. It's aimed at independent brick-and-mortar clinics, mobile vets, new practices, and multi-location groups — the vendor reports more than 10,000 veterinarians on the platform and a 4.8 rating. The point of difference is automation. The Growth AI plan bundles Tails AI Scribe for dictated SOAP notes, Tails AI Voice to Invoice, Tails AI Medical Record Summaries, Discharge Notes, Intake, Concierge, Practice Manager, and a Commission Calculator — all reached through a Tails AI Assistant embedded across the platform, alongside 100+ published AI prompts. Digitail bills this as the newest generation of its AI for Vets lineup, spanning 20+ workflows. The clinical core is covered end to end: exam-room history with body maps and dictation, anesthetic monitoring, smart dental charts, flowboard and discharge notes, front-desk check-in and payments, plus lab orders with automatic result importing, prescriptions, and inventory. A pet parent app handles booking, records, invoices, and payments, and telemedicine and VoIP calling are included. Plans run Mobile, Growth, Growth AI, and Enterprise, with in-house data migration, 1:1 onboarding, 24/7 support, and open API access to 40+ integrations on every tier. Against Shepherd or Hippo, Digitail pushes harder on automation and breadth — with the caveat that the marquee AI workflows sit one plan above the base clinical tier. The vendor's July 2026 product recap signals continued iteration.
Key features
- Tails AI Scribe voice-to-text SOAP dictation in the exam room
- Tails AI Voice to Invoice generation from spoken notes
- Tails AI Medical Record Summaries for instant patient history
- Tails AI Discharge Notes written from the treatment area
- Tails AI Intake and forms automation for new patients
- Tails AI Concierge for client communication triage
- Tails AI Practice Manager agent for financial and operational insight
- Tails AI Commission Calculator for team compensation tracking
- Tails AI Assistant embedded across the platform, plus 100+ AI prompts
- Cloud-based SOAP medical records with body maps on desktop, tablet, and mobile
- Pet parent mobile app for booking, records, invoices, and payments
- Telemedicine appointments and Veterinary VoIP calling
- Anesthesia and vitals monitoring, smart dental charts, flowboard, and whiteboard
- Lab test orders with automatic result importing and prescription management
- Open API with 40+ integrations covering lab, imaging, and inventory systems
Behind the verdict
We'd reach for Digitail when the bottleneck is documentation, not scheduling. A clinic where vets dictate SOAP notes at 9pm is exactly the buyer the Tails AI stack was built for: Scribe turns dictation into notes, Voice to Invoice bills from spoken notes, and Medical Record Summaries surface history without scrolling. Where it bites is the packaging. Those workflows sit on Growth AI, so a clinic that buys into Growth expecting the full AI lineup will be disappointed — budget for the AI tier or skip the pitch entirely. Breadth is the other draw. Records, payments, lab ordering with automatic result importing, prescriptions, inventory, telemedicine, and VoIP calling all live in one cloud system, plus a pet parent app for booking and payments. Clinics escaping a patchwork of tools tend to value that consolidation more than any single feature. Pass if you need on-premise or offline software — Digitail is cloud-only — or if you're a specialty practice with niche workflow requirements the standard build won't bend around. Migration is a real project too: in-house data migration and 1:1 onboarding are included, but staff retraining off a legacy PIMS is work no vendor does for you. Compared with Shepherd or Hippo, Digitail goes further on automation and platform surface area; the tradeoff is that you're paying for an AI tier to get the headline features. Mobile vets and new practices built AI-first get the cleanest fit. The vendor's July 2026 product recap shows active iteration, which is reassuring if you're signing a multi-year deal. Ask for the current changelog in the demo — it tells you more about roadmap velocity than any slide.
Models under the hood
as of 2026-10-23
Limitations
- Digitail is cloud-based, so offline operation is limited.
- Every Tails AI workflow — Scribe, Voice to Invoice, Medical Record Summaries, Discharge Notes, Intake, Concierge, Practice Manager, Commission Calculator — is gated to the Growth AI tier, so you pay the premium plan to get the automation that is the platform's main reason to switch.
- AI dental charting works best with standard dental X-ray equipment; non-standard formats may vary.
- Multi-location control and security are positioned on Enterprise, and the pricing page lists each tier as "See plan details" or "Talk to sales" rather than a published number, so you book a demo to get a quote before you can compare side by side against Shepherd or Hippo.
as of 2026-10-22
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Is Digitail still active?
Digitail is live · custom pricing · last verified 22 Oct 2026 · viability healthy.
Viability score
How well maintained and how widely used is Digitail? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: November 2026
How we score →What's new in Digitail
Checked 11 days agoAcross the latest 1 update: 1 feature update.
What do users say about Digitail?
What people actually say about Digitail — is it worth it?
We scanned public community sources for Digitail on Oct 10, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Only 0 of the posts we fetched could be positively tied to Digitail. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
How we verified this
Every listed fact about Digitail — pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 22 Oct 2026. Analysis is drafted with AI models and checked against our editorial standards before publishing; see how we verify.
Verification history
We have re-verified Digitail 21 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — changed summary, who should skip it, description, our verdict
- — changed summary, features, description, our verdict
- — changed pricing fit, description, use cases, our verdict, summary, hidden costs, who should skip it, limitations, switching in, setup time, switching out
- — changed SSL certificate
- — changed who should skip it, features, who it suits, description, pricing tiers, our verdict
- — changed summary, who should skip it, pricing tiers, description, features
Showing the 6 most recent of 21 verification passes.
Free to cite with attribution — this page re-verifies continuously.
How much does Digitail cost in 2026?
Digitail: Pricing is on request (custom quotes). Pricing last verified 22 Oct 2026.
Plans compared
Every published Digitail tier, its price as the vendor publishes it, who it fits, and what it adds over the tier below. The 12-month cost projection follows.
| Plan | Price | Billing | Who it's for |
|---|---|---|---|
| Mobile | Custom | quote | Mobile vets and small clinics that need cloud SOAP records, scheduling, billing and the pet parent app without the AI add-ons.Adds: Starting tier: cloud-based SOAP medical records, scheduling and online booking, inventory, billing and payments, wellness plans, email campaigns, pet parent app, reporting and flowboard, plus 40+ integrations. |
| Growth | Custom | quote | Independent brick-and-mortar practices that need room management, boarding, anesthesia monitoring and dental charting but can wait on the AI workflows.Adds: Adds everything in Mobile plus Tails AI Scribe, smart dental charts, whiteboard, boarding calendar, room management, anesthesia and vitals monitoring, advanced marketing suite and dosage guidelines setup. |
| Growth AI | Custom | quote | Clinics whose main problem is chart backlog and after-hours documentation, and who will use the AI workflows daily.Adds: Adds everything in Growth plus the Tails AI Assistant, Tails AI Intake, Medical Record Summaries, Voice to Invoice, Practice Manager, Commission Calculator, Concierge and Discharge Notes. |
| Enterprise | Custom | quote | Multi-clinic groups that need centralized control, audit logs and security across many locations.Adds: Adds scalability, control and security across many locations, multi-clinic group management, and open API access with 40+ integrations. |
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Where the pricing makes sense
The company stage and team size where Digitail's pricing actually pencils out — and where peers do it cheaper.
Four tiers — Mobile, Growth, Growth AI, Enterprise — all quoted rather than listed, so the real comparison is your negotiated quote against Shepherd or Hippo. Digitail bundles in-house data migration, 1:1 onboarding, 24/7 support and open API on every tier, which is more included than many PIMS bundle at their entry level; the cost of that breadth is that the AI workflows only start at Growth AI.
Has Digitail's pricing changed?
No plan price for Digitail has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.
Who should pick Digitail?
Pick Digitail if you are Veterinary clinics drowning in chart backlog and after-hours SOAP documentation, Independent brick-and-mortar clinics wanting one system instead of a patchwork of tools, Mobile vets needing cloud-based access from the road, New practices built AI-first from day one.
Look elsewhere if you are Single-vet practices on tight margins — the marquee AI workflows sit on Growth AI, one tier above Growth, Clinics that need on-premise or offline software, since Digitail is cloud-based, Specialty practices requiring deep niche workflow customization, Teams unwilling to retrain staff off a legacy PIMS during migration.
Skip it if Skip Digitail if you're a single-vet clinic that needs the SOAP dictation and AI workflows on the entry plan — those sit on Growth AI, one tier above Growth, and Enterprise is where multi-location control lives.
GeneratedReal-world workflow fit
Concrete scenarios for the personas Digitail actually fits — and what changes day-one when you adopt it.
Doctors dictate SOAP notes out loud during the exam with Tails AI Scribe and pull AI Record Summaries at the start of each appointment instead of scrolling history.
Outcome: Charts are finished before the doctor leaves the room; the vendor's Hefner Road case story reports chart backlog cut to zero and 90+ minutes saved per doctor daily.
Run scheduling, online booking, cloud-based SOAP records, billing and the pet parent app from a laptop or tablet on the road on the Mobile plan.
Outcome: One system instead of separate booking, records and payments tools, with 40+ integrations available when you add lab or imaging vendors.
Route incoming client messages through Tails AI Concierge, take AI Patient Intake on new patients, and check clients in from the same screen where you collect payments.
Outcome: Reception stops being the bottleneck on message triage while online scheduling and automated reminders keep the appointment book full.
Use cases
- Dictate SOAP notes out loud during the exam and finish charts before leaving the room with Tails AI Scribe.
- Generate an invoice directly from spoken notes instead of keying charges manually with Tails AI Voice to Invoice.
- Pull a full patient history instantly at the start of an appointment using AI Medical Record Summaries.
- Write discharge notes from the treatment area in one screen instead of a separate documentation pass.
- Triage incoming client messages with Tails AI Concierge so reception isn't the bottleneck.
- Track practice revenue, inventory, and team performance with the AI Practice Manager agent and reporting dashboards.
- Automate dental charting and monitor anesthesia and vitals during surgical procedures.
- Order labs, import results automatically, prescribe, and keep inventory current from the lab and pharmacy workflow.
Setup time & first value
How long it actually takes to get something useful out of Digitail — broken out by persona, not the marketing-page minute.
New or solo clinics on Mobile can typically be booking appointments and writing cloud SOAP notes within days once in-house data migration and 1:1 onboarding are scheduled. Brick-and-mortar practices adding Growth or Growth AI should plan for staff retraining across exam, treatment and reception before the AI workflows pay off. Enterprise multi-location rollouts take the longest because each site
Switching to or from Digitail
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Cornerstone: Digitail's in-house data migration team moves records with expert-led migration that minimizes downtime — the vendor's Oceana Veterinary Clinic story covers leaving Cornerstone.
- →From AVImark or other legacy PIMS: in-house data migration is included on every plan, with 1:1 onboarding tailored to your clinic's workflows.
- →From a patchwork of booking, records and payment tools: consolidate onto Mobile or Growth, with 40+ integrations covering lab, imaging and inventory.
- ↗To Shepherd: export records before your contract ends and re-plan for a PIMS that puts less AI behind a top tier.
- ↗To Hippo: compare published tier pricing against your Digitail quote before switching, since Digitail quotes each tier rather than listing numbers.
Integrations
Resources & guides
Tutorials & Learning
YouTube returned 6 videos for “Digitail”, and we withheld 6: 6 could not be judged, because “Digitail” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Digitail.
Official links
What are the best Digitail alternatives?
The closest alternatives to Digitail we list are NectarVet, CoVet and HappyDoc. Ranked by direct product-type match, not category overlap.
| Alternative | Pricing | Starts at | Last verified |
|---|---|---|---|
| NectarVet | Contact Sales | Custom pricing | — |
| CoVet | Freemium | Pricing not published | — |
| HappyDoc | Paid | Pricing not published | — |
Alternatives to Digitail
View all
Tools that pair well with Digitail
Common stack mates teams adopt alongside Digitail, with the specific reason each pairing earns its keep.
NectarVet
NectarVet turns dictated exams into AI-assisted SOAP notes in under five minutes inside a full veterinary practice management platform.
CoVet
CoVet is a veterinary AI scribe that turns consultations and client calls into SOAP notes, summaries, and referrals.
HappyDoc
HappyDoc is a veterinary AI scribe that turns live exams and client calls into SOAP notes, written straight into AVImark and Cornerstone.
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