What people actually say about GetResponse

41 mentions across 4 sources · 50% positive · researched Oct 12, 2026

Hacker News, YouTube, App Store, Stack Overflow

What users praise

  • • Unlimited monthly email sends on every paid plan removes send-volume anxiety entirely
  • • Entry price around $15.58/mo annually undercuts Klaviyo and ActiveCampaign for beginners
  • • App Store reviewers repeatedly praise support agents by name as outstanding and knowledgeable

What frustrates them

  • • Multiple reviewers report the mobile app won't let them log in via Google, Microsoft, or email
  • • Mobile app can't create or edit emails beyond plain text — a MailChimp migrant's top complaint
  • • Support response times run days, and first replies often don't actually fix the issue

This is a summary. The full report adds every quote we found, a per-source breakdown, recurring themes, hidden costs and the learning curve — run a free scan below, or see the full GetResponse review.

What comes up again and again about GetResponse

Recurring themes across everything we collected, with where each one showed up.

  • Mobile app is the weakest link — login failures and text-only email editing

    criticised · seen on App Store

  • Support quality is uneven — praise for individual agents vs multi-day waits

    mixed · seen on App Store

  • Strong value proposition — unlimited sends and all-in-one toolkit at a low entry price

    praised · seen on App Store, YouTube

  • Developer experience suffers from bloated inline CSS on embeds

    criticised · seen on YouTube

  • Review content on YouTube is thin and affiliate-driven, with stale videos re-headed as new

    criticised · seen on YouTube

  • Pricing seen as not-cheap by bootstrappers building low-cost stacks

    criticised · seen on Hacker News

  • Long-tenured, trusted platform for solopreneurs and small teams

    praised · seen on App Store

How hard is GetResponse to learn?

Users describe it as beginner · typically A few hours to get going

Where people get stuck

  • • Users report uncertainty about what steps to take to get set up, and cost concerns about paid onboarding help
  • • Abandoned cart and advanced segmentation are gated behind the Marketer tier, adding complexity to early decisions
  • • Mobile app is limited enough that beginners who try phone-first setups hit walls quickly

Who GetResponse actually suits

Works well for

  • • Solopreneurs and small ecommerce shops who work primarily from desktop
  • • Beginners migrating from MailChimp or MailerLite who want an all-in-one funnel + email stack
  • • Creators who want email, webinars, and a lightweight AI course builder on one Creator-tier bill
  • • Budget-conscious senders who want unlimited monthly emails without volume overages

Not the right fit for

  • • Mobile-first teams who need to draft and ship emails from a phone
  • • Developers who need clean, hand-editable form embeds and light HTML output
  • • Advanced automation users who need deep branching — ActiveCampaign or Klaviyo beat it here
  • • Anyone who prioritizes guaranteed fast support response over breadth of features

What people are discussing right now

Discussion volume is low and trending stable

  • Mobile app login and email-editing limitations
  • Support responsiveness vs 24/7 marketing claims
  • Value comparison against MailChimp, Klaviyo, and ActiveCampaign
  • Developer complaints about bloated form-embed CSS
  • 2026 Revenue Attribution and Price Drop Campaigns releases
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What people really think about GetResponse

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Praise & gripes

What users genuinely love and the frustrations that keep coming up.

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GetResponse — questions buyers ask

What do people complain about most with GetResponse?

The complaints that recur most often are multiple reviewers report the mobile app won't let them log in via Google, Microsoft, or email, mobile app can't create or edit emails beyond plain text — a MailChimp migrant's top complaint and support response times run days, and first replies often don't actually fix the issue. Drawn from 41 mentions across 4 sources.

What do users like about GetResponse?

Users consistently praise unlimited monthly email sends on every paid plan removes send-volume anxiety entirely, entry price around $15.58/mo annually undercuts Klaviyo and ActiveCampaign for beginners and app Store reviewers repeatedly praise support agents by name as outstanding and knowledgeable.

Is GetResponse hard to learn?

Users describe it as beginner; most people are up and running in a few hours; the usual sticking points are users report uncertainty about what steps to take to get set up, and cost concerns about paid onboarding help and abandoned cart and advanced segmentation are gated behind the Marketer tier, adding complexity to early decisions.

Who should not use GetResponse?

Based on what users report, it is a poor fit for mobile-first teams who need to draft and ship emails from a phone, developers who need clean, hand-editable form embeds and light HTML output and advanced automation users who need deep branching — ActiveCampaign or Klaviyo beat it here.

What are people saying about GetResponse right now?

Discussion volume is low and trending stable. Current topics: mobile app login and email-editing limitations, support responsiveness vs 24/7 marketing claims and value comparison against MailChimp, Klaviyo, and ActiveCampaign.

How current is this report?

Each scan runs live the moment you click — it reflects what people are saying now, and every report lists the dated mentions behind it.

Can I download it?

Yes — download the full report as a polished, shareable PDF.

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