Jace
AI email assistant that drafts, organizes, and automates email workflows on top of Gmail and Outlook.
Jace delivers significant time savings for email-heavy professionals with context-aware drafting and smart automation. Its lack of a native mobile app is a drawback, but the review-first workflow and deep integrations make it a top choice for those who live in Gmail or Outlook. Alternatives include Superhuman (for speed) and Fyxer (for meeting notes), but Jace's combination of AI drafting, Smart Rules, and AI Chief of Staff is unique.
Verified 9d ago · liveness 78/100 · cite: rightaichoice.com/tools/jace
- Busy professionals handling 50+ emails daily
- Sales and support teams needing CRM auto-logging
- Operations professionals automating repetitive email actions
- Founders and executives managing multiple roles via email
- Users who prefer an all-in-one email client replacement
- Those needing native mobile app access
- People with very low email volume (under 20/day)
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Skip Jace if you need a native mobile app, want to replace your email provider entirely, or handle fewer than 20 emails a day where the setup may not pay off.
Going past 10,000 credits monthly on Plus incurs extra costs; upgrading to Pro (starting at $40/mo) is required for more headroom.
Jace's pricing (Plus $20/mo yearly, Pro $40/mo yearly) is competitive for AI email assistants, undercutting Superhuman's $30/mo while offering more automation. For solo users, Plus is affordable, but teams needing multiple inboxes and integrations should consider Pro. Compared to Fyxer, Jace offers deeper workflow automation, justifying the mid-tier price.
In short
Jace — AI email assistant that drafts, organizes, and automates email workflows on top of Gmail and Outlook. Best for Busy professionals handling 50+ emails daily, Sales and support teams needing CRM auto-logging, Operations professionals automating repetitive email actions. Free to start; paid plans from $20/mo.
What's new in Jace
Checked 9 days agoAcross the latest 4 updates: 4 feature updates.
Skill Refining for shared workspace skills and personal preference skills
New Skill Refining feature tidies shared workspace and personal skills overnight, keeping them shorter and easier to route.
3,000+ new integrations, daily email briefs, and major performance improvements
Integrated Pipedream Connect for 3,000+ services, added daily email briefs, and boosted performance.
Scribe v2 transcription, smarter AI labels, and Plus plan multi-account support
Added Scribe v2 transcription, improved AI label reclassification, and allowed Plus users to connect 2 accounts.
Custom shortcuts, nested folders, and major performance improvements
Custom keyboard shortcuts, nested folders/labels, and reduced chat response latency.
Viability Score
How well maintained and how widely used is Jace? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: September 2026
How we score →Key Features
- AI email drafts with attachment, calendar, and Slack context
- Smart Rules for auto-CC, templates, and calendar events
- AI Labels for email type and priority classification
- AI Chief of Staff for questions and tasks across tools
- Chat with email history (1 year Plus, 3 years Pro)
- Daily email briefs summarizing important emails
- Read PDFs, Word docs, and images for draft context
- Nested folders and labels for organization
- Custom keyboard shortcuts
- Connect multiple inboxes (2 Plus, 8 Pro)
- Unlimited calendars
- 3,000+ integrations via Pipedream Connect
- Custom integrations and MCPs (Pro only)
- SOC 2 Type 1, encryption, no AI training on data
- Outlook and Gmail sync, including hybrid setup
About Jace
Jace is an AI executive assistant that sits on top of Gmail and Outlook to help professionals reclaim up to 90% of their email time. It automates drafting, organizing, and handling repetitive tasks by learning your writing style and business context. Key features include AI email drafts that analyze attachments, check your calendar, and review Slack threads; Smart Rules that handle auto-CC, templates, and calendar events; AI Labels that classify emails by urgency and type; and an AI Chief of Staff that answers questions across integrated tools. Jace connects with over 3,000 services via Pipedream Connect, including HubSpot, Salesforce, Notion, and GitHub. Recent updates add the ability to read PDFs, Word docs, and images as drafting context, daily email briefs, nested folders, custom keyboard shortcuts, and support for up to 8 inboxes on the Pro plan. Security includes SOC 2 Type 1 compliance, encryption, and a no-training-on-data policy. Unlike full email clients, Jace sits on top of your existing inbox, saving time without replacing your email provider.
Behind the Verdict
Jace is a practical AI email assistant that layers on top of Gmail and Outlook, letting you keep your existing inbox while automating the grunt work. The core strength is its context-aware drafting: instead of writing from scratch, you get drafts that pull in attachments, calendar availability, and Slack history, so you can approve in seconds. The Smart Rules feature is particularly useful for repetitive actions like auto-CCing your manager on certain emails or applying templates, and the AI Labels help you triage a flooded inbox. The AI Chief of Staff extends the value beyond email, letting you ask questions across connected tools like HubSpot and Salesforce. For teams, the Pro plan's custom integrations and MCPs offer flexibility, and the recent addition of Skill Refining for workspace skills shows active development. However, Jace is not a mobile app—you'll need to use the web or Chrome extension, which limits on-the-go handling. Also, the credit system means heavy users on the Plus plan might hit limits; the Pro plan offers more headroom. Overall, if you live in email and want to cut down the time spent writing and sorting, Jace is worth the trial.
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Real-world workflow fit
Concrete scenarios for the personas Jace actually fits — and what changes day-one when you adopt it.
You receive 100+ emails daily and need to prioritize urgent client messages.
Outcome: AI Labels flag urgent items, and drafts include context from attachments and calendar, letting you approve in seconds.
You want to auto-CC your manager when finalizing contracts via email.
Outcome: Set a Smart Rule to always CC the manager on contract emails, saving manual effort.
You need to turn access request emails into ticketed tasks.
Outcome: Use integrations with Jira or Asana to create tickets automatically when requests arrive, with the AI Chief of Staff confirming details.
Use Cases
- Busy executive drafting context-aware replies to 100+ daily emails with one click.
- Small business owner setting Smart Rules to auto-CC team members on client contracts.
- Product manager extracting structured updates from stakeholder email threads.
- Solo founder managing sales, support, and ops emails from one inbox using AI chat.
- Recruiter turning candidate email threads into decision-ready drafts with owners and deadlines.
- Consultant separating client email contexts to prevent wrong attachments or recipients.
- IT ops converting access request emails into structured, trackable tickets.
- Customer support team routing and drafting responses based on past tickets and docs.
Models Under the Hood
as of 2026-08-30
Limitations
- Jace requires connecting Gmail or Outlook and does not replace your email provider.
- There's no native mobile app, so you'll need the web app or Chrome extension on the go.
- The free trial is limited to 7 days, and the Plus plan's 10,000 monthly credits may be restrictive for heavy users.
- Also, some advanced features like custom integrations are only on Pro, and the system depends on AI quality for accurate drafts and labels—errors are possible.
- Specific details on limitations are not fully disclosed, so it's best to test within the trial.
as of 2026-08-29
Verification history
We have re-verified Jace 19 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
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Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Jace tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Plus
$20/mo (billed yearly) or $25/mo
Ideal for
Solo professionals or small business owners with moderate email volume (under 10,000 credits/month) who want AI drafts and labels.
What this tier adds
Starting paid tier: 10,000 credits monthly, 2 inboxes, 1-year email search history.
Pro
$40/mo (billed yearly) or $50/mo
Ideal for
Teams and power users handling high email volume, needing multiple inboxes (up to 8), longer search history, and custom integrations.
What this tier adds
Adds 20,000+ credits monthly, up to 8 inboxes, 3-year search history, custom integrations and MCPs, and priority support.
Enterprise
Custom
Ideal for
Large organizations with complex workflows, SSO requirements, and dedicated support needs.
What this tier adds
Usage-based pricing, white-glove setup, dedicated account manager, and custom model options.
Where the pricing makes sense
The company stage and team size where Jace's pricing actually pencils out — and where peers do it cheaper.
Jace's pricing (Plus $20/mo yearly, Pro $40/mo yearly) is competitive for AI email assistants, undercutting Superhuman's $30/mo while offering more automation. For solo users, Plus is affordable, but teams needing multiple inboxes and integrations should consider Pro. Compared to Fyxer, Jace offers deeper workflow automation, justifying the mid-tier price.
Setup time & first value
How long it actually takes to get something useful out of Jace — broken out by persona, not the marketing-page minute.
Setup takes about 1 minute to connect your email and 5 minutes for Jace to learn your style. You can start drafting and labeling immediately; daily briefs and Smart Rules can be configured in under 10 minutes.
Switching to or from Jace
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Superhuman: Connect Gmail/Outlook; Jace learns your style and offers AI drafts, no need to change your email address.
- →From Fyxer: Connect your inbox; Jace's Smart Rules and integrations may replace Fyxer's meeting notes with draft automation.
- ↗To Superhuman: Export your data and cancel; Superhuman offers a different focus on speed.
- ↗To a full email client like Microsoft Outlook: Jace doesn't lock in data, so you can stop using it and rely on native features.
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