Jace
AI executive assistant that drafts email replies on top of Gmail and Outlook with full business context.
Pick Jace if your inbox is the bottleneck and you want drafts that already know your attachments, calendar, and Slack history — the Pipedream Connect integrations and Scribe v2 transcription are genuinely useful additions, not checkbox features. The credits model is the thing to stress-test first: heavy drafters can burn Plus's 10,000 monthly credits faster than the $20/mo yearly headline suggests. Treat it as a review-first copilot, not an autopilot.
Verified 1d ago · liveness 81/100 · cite: rightaichoice.com/tools/jace
- Professionals handling 50+ emails a day who want drafts ready the moment they open the inbox
- Sales and support teams that want CRM writes, ticket creation, and Slack alerts triggered from email
- Operations leads automating repetitive CC, template, and calendar actions with Smart Rules
- Founders and executives juggling up to 8 inboxes and multiple roles
- Anyone wanting a full all-in-one email client replacement
- Users who expect Jace to send emails automatically — the workflow is review-first and human-approved
- People with low email volume (under 20/day) where credits and setup don't pay off
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Skip Jace if you need an assistant that sends email autonomously, want a full email client with a native mobile app, or handle under ~20 emails a day where the credit model never pays for itself.
Monthly credits reset at the start of each billing period rather than rolling over — unused Plus or Pro credits don't bank for a heavy month later, though referral reward credits never expire.
Plus at $20/mo billed annually ($25/mo billed monthly) undercuts per-seat general email AI like Superhuman for a single high-volume professional, and Jace's marketing compares its $25/mo against roughly $93/mo for four separate subscriptions. Pro at $40/mo billed annually ($50/mo billed monthly) is where teams land if they need 8 inboxes, 3 years of searchable history, or custom integrations and MCPs. Above Pro, credit tiers up to 2,400,000 monthly are priced on request, so large teams should
In short
Jace — AI executive assistant that drafts email replies on top of Gmail and Outlook with full business context. Best for Professionals handling 50+ emails a day who want drafts ready the moment they open the inbox, Sales and support teams that want CRM writes, ticket creation, and Slack alerts triggered from email, Operations leads automating repetitive CC, template, and calendar actions with Smart Rules. Free to start; paid plans from $20/mo.
No head-to-head comparison for Jace yet — the alternatives below are the closest matches we list.
What's new in Jace
Checked 4 days agoAcross the latest 5 updates: 5 feature updates.
Skill Refining for shared workspace skills and personal preference skills
Jace can now tidy shared workspace skills and personal preference skills overnight, keeping them shorter, current, and easier to route. Workspace admins opt in separately from Team settings.
3,000+ new integrations, daily email briefs, and major performance improvements
Jace integrated Pipedream Connect for 3,000+ third-party services including HubSpot, SharePoint, and Microsoft Teams, added daily email briefs with a settings toggle, and shipped a faster web app architecture.
Scribe v2 transcription, smarter AI labels, and Plus plan multi-account support
Transcription now runs on ElevenLabs' Scribe v2 model, AI labels reclassify your last 2 weeks of email when created or updated, and Plus users can connect up to 2 email accounts.
Custom shortcuts, nested folders, and major performance improvements
Added remappable keyboard shortcuts under Settings → Keybindings, hierarchical nested folders and labels, and support for linking both Outlook and Gmail to the same Jace account.
Better drafts, faster sync, and powerful new integrations
Added HubSpot write support for deals and contacts, Salesforce connection, Notion write access, GitHub and Jira linking, OneDrive access, and SSO with directory sync.
What people actually say about Jace — is it worth it?
We scanned public community sources for Jace on Oct 10, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Only 1 of the posts we fetched could be positively tied to Jace. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.
Viability Score
How well maintained and how widely used is Jace? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this
Last calculated: October 2026
How we score →Key Features
- AI email drafts with attachments, calendar, and Slack context analyzed automatically
- Smart Rules for auto-CC, template application, and calendar-triggered actions by sender
- Business Integrations create tickets, send Slack notifications, save documents on arrival
- AI Labels classify email by type and priority (urgent client, partnership, internal)
- AI Chief of Staff chat for asking questions and completing tasks across your tools
- Scribe v2 transcription powered by ElevenLabs' Scribe v2 model
- Skill Refining tidies shared workspace and personal preference skills overnight
- Daily email briefs summarizing your most important messages
- Read PDFs, Word docs, and images as drafting context
- Chat with your email search history (1 year Plus, 3 years Pro)
- Nested folders and labels for hierarchical organization
- Remappable keyboard shortcuts under Settings to Keybindings
- Connect up to 2 inboxes on Plus, up to 8 on Pro, with unlimited calendars
- Link both Outlook and Gmail to the same Jace account
- 3,000+ integrations via Pipedream Connect with managed OAuth
About Jace
Jace is an AI executive assistant that sits on top of Gmail and Outlook rather than replacing your client. Connect an inbox and it onboards itself, learning your tone and company context without manual training. From there it writes replies that already account for attachments, your calendar, and Slack threads, so reviewing a draft takes seconds instead of the minutes you'd spend digging for context. The core feature set covers AI Email Drafts, Smart Rules that auto-CC people, apply templates, and trigger calendar actions by sender, and AI Labels that sort incoming mail by type and priority. A Chief of Staff chat lets you ask questions across your business and kick off tasks, while Business Integrations push work outward — creating tickets, sending Slack notifications, saving documents, and writing to HubSpot, Salesforce, and Notion. Recent shipped work: Pipedream Connect opened up 3,000+ third-party services in February 2026, ElevenLabs' Scribe v2 powers transcription as of January 2026, and July 2026 added Skill Refining, which tidies shared workspace and personal skills overnight. Interactive discussion over your own email history now stretches to 1 year on Plus and 3 years on Pro. Pricing runs Plus at $20/mo billed yearly or $25/mo monthly with 10,000 credits and 2 inboxes, Pro at $40/mo yearly or $50/mo monthly with 20,000 credits scaling up to 2,400,000, 8 inboxes, and custom integrations and MCPs, and Enterprise on usage-based terms. It's aimed at people who live in their inbox and want automation without switching clients — closer to Superhuman or Fyxer than to a full email client.
Behind the Verdict
Jace is for the person whose day starts and ends in email. If you're triaging 50+ messages and routinely checking attachments, past threads, and Slack before replying, the drafts here land close enough to your voice that editing feels optional — that's the whole pitch, and it largely holds up. Where it earns its keep is automation around the inbox rather than in it. Smart Rules handle the CC and template chores you keep forgetting, AI Labels surface the urgent client thread without you scrolling, and Business Integrations turn an arriving email into a HubSpot deal update, a Jira ticket, or a Slack ping. The February 2026 Pipedream Connect push to 3,000+ services is what makes that credible for teams with a messy tool stack. Watch the credits. Plus at 10,000 monthly credits sounds generous until you're generating drafts all day across two inboxes; if you're a power user, Pro's 20,000 starting allocation and higher tiers up to 2,400,000 are the realistic landing spot. There's also no automatic sending — Jace drafts, you approve. If you were hoping for a set-and-forget autoresponder, this isn't it. Pick Jace over Superhuman, Fyxer, or Shortwave when integration depth and multi-inbox management matter more than raw client speed. Pick a full client instead if you want email, calendar, and tasks in one app rather than an assistant bolted onto Gmail or Outlook. The mobile story is genuinely thin — the vendor pitches a browser extension, and mobile-first users who need a native app will feel the gap. And if you're under 20 emails a day, the setup and credit math simply don't pay off. For everyone living at 100+, the time saved is real and the direction of travel is clear: Jace keeps shipping.
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Real-world workflow fit
Concrete scenarios for the personas Jace actually fits — and what changes day-one when you adopt it.
Connects Gmail during onboarding, lets Jace learn tone for about five minutes, then sets a Smart Rule to auto-CC the deal desk when a contract thread appears and lets Business Integrations write closed deals into HubSpot as they land.
Outcome: Deal updates reach HubSpot and the deal desk without a manual forward, and morning inbox triage is replaced by reviewing pre-written drafts.
Sets AI Labels for internal requests and vendor escalations, then routes arriving request emails into Jira issues or Notion pages via Business Integrations or one of the 3,000+ Pipedream Connect services, with Scribe v2 transcription capturing any voice memos.
Outcome: Access requests and vendor emails become tracked tickets with owners instead of sitting in a shared inbox.
Links both a Gmail and an Outlook account to one Jace account, uses nested folders and labels to keep client contexts separate, and asks the AI Chief of Staff across 1 year of searchable email history when a customer's history is unclear.
Outcome: One review pass covers two mailboxes, and historical context that used to take a search detour is answered in chat.
Use Cases
- Busy executive drafting context-aware replies to 100+ daily emails in one review pass.
- Small business owner setting a Smart Rule to auto-CC the team when client contracts close.
- Product manager extracting structured stakeholder updates from long email threads.
- Solo founder running sales, support, and ops email from one inbox with AI chat.
- Recruiter turning candidate threads into decision-ready drafts with owners and deadlines.
- Consultant separating client contexts so the wrong attachment never goes out.
- IT ops converting access request emails into HubSpot, Jira, or Notion records.
- Customer support team routing and drafting responses based on past tickets and docs.
Models Under the Hood
as of 2026-10-16
Limitations
- Jace sits on top of Gmail and Outlook and requires connecting an email inbox; you review and send drafts rather than having the assistant send automatically.
- Plus runs on 10,000 monthly credits with custom integrations and MCPs reserved for Pro, and above Pro's starting 20,000 credits tiers climb as high as 2,400,000 credits monthly with pricing that varies rather than being published.
- Pricing is billed monthly or yearly (20% off yearly), with a 7-day free trial and a 30-day money-back guarantee.
as of 2026-10-09
Verification history
We have re-verified Jace 22 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
- — re-checked, vendor evidence unchanged
- — re-verified summary, description, our verdict, our analysis, pricing model, pricing tiers, features, integrations, who it suits, who should skip it
Showing the 6 most recent of 22 verification passes.
Free to cite with attribution — this page re-verifies continuously.
12-month cost
Project the real annual outlay, including the implied monthly cost when only an annual tier is published.
Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.
Plans compared
For each published Jace tier: who it actually fits, and what it adds vs. the previous tier. Cross-reference the cost calculator above for projected annual outlay.
Plus
$20/mo billed yearly, or $25/mo billed monthly
Ideal for
Solo professional or freelancer handling 50+ emails a day from 1-2 mailboxes who wants drafts ready on open without buying Pro's team features.
What this tier adds
Starting tier: 10,000 monthly credits, 2 inboxes, unlimited calendars, 1 year of email search history, auto-labeling, and standard support.
Pro
$40/mo billed yearly, or $50/mo billed monthly
Ideal for
Teams and power users running up to 8 mailboxes — sales, support, or ops groups — who need custom integrations, MCPs, and 3 years of email history.
What this tier adds
Adds 20,000 starting credits (higher tiers to 2,400,000 monthly), 8 inboxes, 3 years of searchable history, custom integrations and MCPs, and priority support.
Enterprise
Custom
Ideal for
Larger teams needing the most capable model for their business, white-glove setup, and a dedicated account manager alongside usage-based pricing.
What this tier adds
Adds white-glove setup, a dedicated account manager, and the most capable model for your business on usage-based custom pricing.
Where the pricing makes sense
The company stage and team size where Jace's pricing actually pencils out — and where peers do it cheaper.
Plus at $20/mo billed annually ($25/mo billed monthly) undercuts per-seat general email AI like Superhuman for a single high-volume professional, and Jace's marketing compares its $25/mo against roughly $93/mo for four separate subscriptions. Pro at $40/mo billed annually ($50/mo billed monthly) is where teams land if they need 8 inboxes, 3 years of searchable history, or custom integrations and MCPs. Above Pro, credit tiers up to 2,400,000 monthly are priced on request, so large teams should
Setup time & first value
How long it actually takes to get something useful out of Jace — broken out by persona, not the marketing-page minute.
Per Jace's own onboarding flow, connecting an inbox takes about one minute and Jace learns your writing style and company context in roughly five minutes with no manual training. Practically, expect to reach first reviewed draft within 10 minutes of signing up. Add time for Smart Rules and AI Labels if you want routing and CC automation on day one, and more if you're configuring SSO, directory
Switching to or from Jace
How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.
- →From Superhuman: keep your existing Gmail or Outlook inbox and add Jace as the drafting and labeling layer on top, rather than switching clients.
- →From Fyxer: reconnect your inbox to Jace during the 7-day free trial, then set Smart Rules to recreate any auto-CC or template behavior you had configured.
- →From a manual Gmail setup: import your label structure using Jace's nested folders and labels, then create AI Labels so Jace reclassifies the last 2 weeks of mail automatically.
- →From a multi-tool stack (separate drafter, classifier, and CRM sync): consolidate into one Jace account and rebuild each flow as a Smart Rule or Business Integration.
- ↗To Superhuman: Jace never took over your inbox, so your Gmail or Outlook history stays where it is and only the drafting layer changes.
- ↗To a full email client: export or sync your connected Gmail or Outlook mail as normal, but plan to rebuild Jace's Smart Rules and AI Labels natively in the new client.
- ↗To a general-purpose AI assistant: keep your inbox as-is and re-create the highest-value Jace drafts and rules as prompts, accepting that email-triggered automation and CRM writes won't carry over.
Integrations
Resources & Guides
Tutorials & Learning
YouTube returned 6 videos for “Jace”, and we withheld 6: 6 could not be judged, because “Jace” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Jace.
Official links
Tools that pair well with Jace
Common stack mates teams adopt alongside Jace, with the specific reason each pairing earns its keep.
Spark Mail
Spark Mail is an AI email client that summarizes, drafts, and auto-drafts replies across every account you own
Shortwave AI Assistant
Shortwave is an AI email assistant that triages, drafts, schedules, and searches your Gmail inbox with one prompt.
Slashy
Slashy is an AI email client that drafts replies in your voice, chases follow-ups, and schedules meetings from your inbox.
Alternatives to Jace
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Spark Mail
Spark Mail is an AI email client that summarizes, drafts, and auto-drafts replies across every account you own
Shortwave AI Assistant
Shortwave is an AI email assistant that triages, drafts, schedules, and searches your Gmail inbox with one prompt.
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