Alternatives to Malted AI

Enterprise experience management platform unifying customer and employee signals with AI.

AI-powered customer success platform uniting data, teams, and customers.

Agentic B2B support platform for Slack, Teams, email, and phone

AI embedded across NICE CXone to analyze every interaction and coach agents in real time.

Unified platform for finance, risk, and sustainability reporting with governed data and AI

Level AI: Full-stack CX intelligence platform scoring 100% of interactions

Agentic analytics platform turning natural-language questions into trusted, governed insights for enterprises

Enterprise AI VoC platform turning 100% of customer feedback into measurable business outcomes

Enterprise experience management platform unifying customer, employee, and research signals with AI-driven insights and automation.

Unified AI fraud and compliance orchestration for regulated finance

AI data analytics platform for instant insights, charts, and reports in plain English

Shopify customer marketing platform for reviews, loyalty, quizzes, referrals, and surveys

Insider One is an agentic customer engagement platform with AI CDP, autonomous agents, and cross-channel orchestration.

MindsHub: turn plain-language tasks into finished apps, dashboards, and reports.

AI data analyst that converts plain English questions into SQL insights

Enterprise AI platform uniting human and AI agents for every customer conversation.

AI-native Voice of Customer platform unifying feedback from every channel for CX teams and AI agents.

Enterprise customer success platform for retention, powered by agentic AI.

Unified real-time financial and operational planning (xP&A) platform that replaces spreadsheet sprawl with dynamic models.

Turn natural language into SQL queries across major databases with schema awareness, plus a desktop app.

Catalyst is a customer growth platform, now part of Totango, that aligns CS and sales teams around driving revenue through customer outcomes.

AI-native compliance platform for SEC- and FINRA-regulated firms, unifying marketing, communications, surveillance, and testing.

Open-source AI SQL client that turns natural language into optimized queries across 25+ databases.

AI-powered interface for your database with natural language queries and embeddable dashboards.

Agentic AI that automates personalized customer messaging and continuous experimentation

Enterprise conversational AI platform for personalized customer service at scale

Klaviyo: AI B2C CRM for omnichannel marketing and customer service automation.

Interactive knowledge management platform for customer service that cuts tickets by 80%

Ask business questions in plain English and get instant insights, charts, and anomaly alerts from your data.

Agentic Experience Platform (AEP) that turns customer data into campaigns in a single conversation.