Alternatives to Riviera
30 tools that compete with or replace Riviera. Ranked by direct product-type match — not generic category overlap.
Liberate
Insurance-native AI agents that resolve calls, emails, SMS, and digital FNOL end-to-end inside your core systems.
Chatlyn
Chatlyn is hotel guest messaging software with a 24/7 AI chatbot wired into your PMS for WhatsApp, webchat and email.
Polimorphic
AI voice, chat, and permit workflows built only for government resident services.
Parloa
Parloa is an AI Agent Management Platform for enterprise contact centers that deploys multilingual voice and digital agents in regulated industries.
Giga
AI voice and chat support agents that chase a metric — resolution rate, escalation rate, or CSAT — not just answer calls.
PolyAI
PolyAI builds enterprise voice AI agents that handle complex customer calls in 40+ languages
Cresta
Cresta runs AI agents, real-time agent assist, and conversation intelligence on one platform for enterprise contact centers.
Decagon
Enterprise AI concierge platform for customer support agents that work across chat, voice, and email.
ElevenLabs Conversational AI
Build voice and chat agents that hold real conversations in 70+ languages, live in about five minutes.
Sierra
Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.
EliseAI
Agentic AI for property management and healthcare that answers every lead, resident, and patient 24/7 across SMS, email, chat, and voice.
Voctiv
Voctiv is an omnichannel generative AI platform that handles calls, messages, and appointments for enterprises, SMBs, and solo professionals.
Chatbase
Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.
Inworld AI
Inworld AI is a research lab and inference provider for realtime voice — first-party TTS-2 and STT models plus zero-markup routing across 220+ LLMs.
Rounded
No-code AI voice agents for French healthcare and SMB phone lines, handling inbound and outbound calls in 30+ languages.
Strada
AI agents that run insurance operations end to end for carriers, TPAs, and MGAs — across voice, SMS, email, and chat.
Certus AI
Certus AI is a restaurant phone agent that answers every call, takes orders item by item, and writes tickets straight into your POS.
Voiceflow
Visual platform for building, testing, deploying, and monitoring production AI chat and voice agents across web, SMS, and telephony.
Synthflow AI
Synthflow AI runs enterprise voice AI agents on its own telephony network for automated phone calls at scale.
Conduit AI
Conduit AI runs AI chat and voice agents for hotel and short-term rental guest messaging, portals, and back-office operations.
Bland AI
Bland AI runs enterprise voice AI phone agents for regulated calls, with a per-minute rate that bundles LLM, STT, and TTS.
Canary Technologies
AI-native guest management platform for hotels — contactless arrivals, omnichannel guest messaging, AI voice and webchat, and revenue-driving upsells.
Stammer
White-label AI chat and voice agents that agencies rebrand, resell, and mark up as their own product.
SkipCalls
SkipCalls is a 24/7 AI receptionist that answers your existing business line, books jobs, blocks spam, and texts you every call summary for $19.99/mo.
ChaChat
ChaChat is a mobile voice AI agent for hands-free AI calls, AI messaging, and simple conversational task execution.
Kipps AI
No-code platform for voice, chat, and WhatsApp AI agents with one multi-channel inbox
AgentZee
One no-code platform for AI chatbot, outbound voice calling, WhatsApp broadcast, and sales analytics agents.
Upfirst
Upfirst is an AI phone receptionist that answers calls 24/7, books appointments into your calendar, and texts you the details.
Posh AI
Agentic banking AI for banks and credit unions — voice, digital, and employee agents on one governed knowledge layer
Arini
Arini is a 24/7 AI receptionist built for dental practices that answers calls, books appointments, and re-engages patients.
Frequently asked questions
What are the best alternatives to Riviera?
We currently list 30 alternatives to Riviera: Liberate, Chatlyn, Polimorphic, Parloa, Giga. Each is ranked by direct product-type match rather than generic category overlap.
How do you choose which Riviera alternatives to show?
Alternatives are ranked by direct product-type match — tools that do the same job — not by shared category tags. Every listed tool is independently re-verified on a continuous cycle.