Touchbase is live · free plan, paid from $3/mo · last verified 24 Oct 2026 · viability monitor

Touchbase

Touchbase

Touchbase is a personal CRM that nudges you to reconnect before a relationship goes cold

49/100MonitorFree · from $3/moFreemium

If your failure mode is 'I keep meaning to text them back and never do,' Touchbase aims straight at it and skips the pipeline theatre. The per-person clock, adaptive reminder timing, and rescheduling of missed nudges are the concrete reasons to pick it over a generic to-do app. Because you log every call and text yourself, the reminders go stale fast if the discipline isn't there.

Verdict generated

Verified 21d ago · liveness 49/100 · cite: rightaichoice.com/tools/touchbase

Best for
  • Freelancers and consultants keeping a wide client network warm
  • Recent graduates building a network in a new city or industry
  • People whose contact list has outgrown their memory for check-ins
  • Anyone who wants a nudge to reconnect without a sales pipeline attached
Not ideal for
  • Sales teams needing pipelines, deal stages, or lead scoring
  • Users who expect automatic email or calendar sync
  • Teams needing shared contacts or collaborative relationship views
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Beginner-friendlyPer persona: a solo user adding their first handful of contacts and logging one interaction is looking at a few minutes before the first reminder is scheduled. A freelancer or recent grad importing a larger contact list as CSV and working through the assistant's suggestions should budget a short first session to get contacts in and accurate, then the ongoing cost is the discipline of logging, notWebNo public APIVerified 21d ago
Pricing
Free · from $3/mo
FreemiumFree tier2 plans2 hidden costs
Learning curve
Beginner-friendly
Per persona: a solo user adding their first handful of contacts and logging one interaction is looking at a few minutes before the first reminder is scheduled. A freelancer or recent grad importing a larger contact list as CSV and working through the assistant's suggestions should budget a short first session to get contacts in and accurate, then the ongoing cost is the discipline of logging, not
Runs on
Web
No public API
Who it's for
Freelance consultant with ~80 past and current clientsRecent graduate new to a cityBusy professional who keeps meaning to text people back
Live sentiment
Is Touchbase actually worth it?

We scan live Reddit threads, YouTube comments, X posts, G2 reviews and other communities — and hand you an honest verdict in under a minute.

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  • Real pros & cons from real users
  • Attributed quotes with receipts
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Skip it if

Skip Touchbase if you won't reliably log interactions yourself — nothing syncs from your calendar, inbox, or messages, so an unlogged week quietly turns your reminders into guesses about stale data.

Skip-it-if note generated
The 30-second take
Biggest gripe

The assistant features — AI suggestions for who to reach out to, personalised conversation starters, relationship insights, and the AI chat assistant — sit behind the paid tier rather than the entry one, so the "helpful

Price reality

Built for individual budgets, not team seats — the paid tier sits in impulse-purchase territory relative to per-seat CRM pricing, and the entry tier is a real place to start rather than a demo. The tradeoff is scope: you're paying for a reminder loop and an assistant, not for sync, enrichment, or collaboration, which is where a heavier personal CRM (or a full sales CRM) spends your money instead. A single freelancer or recent grad gets a better value here than a small team that needs a shared

Generated

In short

Touchbase — Touchbase is a personal CRM that nudges you to reconnect before a relationship goes cold. Best for Freelancers and consultants keeping a wide client network warm, Recent graduates building a network in a new city or industry, People whose contact list has outgrown their memory for check-ins. Free to start; paid plans from $3/mo.

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What is Touchbase?

Touchbase — Touchbase is a personal CRM that nudges you to reconnect before a relationship goes cold. Best for Freelancers and consultants keeping a wide client network warm, Recent graduates building a network in a new city or industry, People whose contact list has outgrown their memory for check-ins. Free to start; paid plans from $3/mo.

FreemiumBeginner-friendlyNo APIWeb

Touchbase is a personal CRM for the check-in you keep putting off. Log a call, text, or meeting in one tap and the app schedules a reminder to reach out again on a rhythm that tracks how often you two actually talk. It stays deliberately away from sales tooling — the homepage frames it as a private space for real-world relationships, not a social network, and there are no pipelines, deal stages, or lead scoring to wade through. The product hangs on three pillars shown on the homepage: Simple & Personal, Timely Reminders, and Helpful Assistant. Each contact holds a full interaction history, so you can see when you last spoke and what it was about. Missed nudges get rescheduled rather than disappearing. When a reminder fires and you have nothing to say, the assistant offers conversation starters drawn from past interactions, an AI chat for relationship questions, and a suggestion on who to contact next. Relationship insights and trends across your network round it out, plus CSV export of your data. Best fit: freelancers and consultants keeping a client roster warm, recent graduates building a network in a new city, and anyone whose contact list has outgrown their memory for check-ins. Sign-in runs through Google, and the current build is v2.5.7 — the homepage counts 592 TouchBasers on it. The tradeoff is structural: you are the data source. That puts Touchbase on the lean side against fuller personal CRMs that enrich contacts for you. It asks for more discipline and gives back a quieter, smaller interface.

Key features

  • Personal CRM organised around people, not sales deals
  • One-tap logging of calls, texts, and meetings
  • Timely reminders to reconnect before a relationship goes cold
  • Reminder timing that adapts to your interaction patterns
  • Automatic rescheduling of missed reminders
  • Push notifications when a check-in is due
  • Conversation starters personalised to past interactions
  • AI suggestions for who to reach out to next
  • Full interaction history per contact
  • Relationship insights and trends across your network
  • AI chat assistant for relationship questions
  • CSV export of your contact data
  • Google sign-in with a private, non-social account
  • Web app accessible from desktop and mobile browsers

Behind the verdict

Personal CRMs live or die on whether you actually open them. Touchbase's bet is that a narrow, reminder-first tool beats a bloated contact database you abandon in week two. We'd reach for this when the relationship drift is real and you want a lightweight system that quietly chases you. The adaptive reminder timing is the part that earns its keep. Rather than forcing a fixed cadence, Touchbase adjusts to how often you two actually talk, and it reschedules missed check-ins instead of letting them vanish. That single design choice is what separates it from a to-do list with names attached. Where it bites: you are the data source. Every call, text, and meeting is a manual log, and there is no automatic enrichment happening behind the scenes. If you won't do that logging, the reminders have nothing to work from and the whole thing goes quiet. Compared to fuller personal CRMs that pull context from other tools, Touchbase trades automation for a smaller surface and less setup. The AI touches — conversation starters drawn from past interactions, an assistant for relationship questions, next-contact suggestions — are useful when you're staring at an empty text box, but they're aids, not a substitute for remembering people. Pick it if you're a freelancer, consultant, or new-in-town grad with a roster outgrowing your memory and you want one place that nags you to reach out. Pass if you need pipeline views, shared contacts, or a sales workflow — this is the wrong shape for that. The current build is v2.5.7, so expect a young product that iterates.

Limitations

  • Touchbase is a manual-logging tool — no calendar, email, or social sync is described anywhere in the scraped content, so the reminders are only as good as your habit of logging.
  • There is also no native mobile app shown: access is a web app from desktop and mobile browsers, though push notifications for due check-ins are available.
  • No shared or team relationship views are described, and Google sign-in is the only sign-in path shown on the homepage.
  • The assistant features — AI suggestions, personalised conversation starters, insights, and the AI chat assistant — sit on the paid side of the product rather than the entry tier.

as of 2026-10-04

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Is Touchbase still active?

Touchbase is live · free plan, paid from $3/mo · last verified 24 Oct 2026 · viability monitor.

Viability score

49/100
Monitor

How well maintained and how widely used is Touchbase? Built from what the vendor actually publishes (docs, changelog, tutorials, integrations, pricing), whether the site is live, and how much real users discuss it. How we calculate this

Recent activity
not measured
Traction
42
Site health
95
User sentiment
35
What the vendor publishes
20

Last calculated: November 2026

How we score →

What do users say about Touchbase?

What people actually say about Touchbase — is it worth it?

We scanned public community sources for Touchbase on Oct 25, 2026 and could not establish that the discussion we found is about this tool rather than something else sharing its name. Only 1 of the posts we fetched could be positively tied to Touchbase. Rather than publish a sentiment score built on the wrong subject, we publish nothing here and re-run the scan.

How we verified this

Every listed fact about Touchbase — pricing, features, links, status — is re-read from the vendor's own pages by our verification pipeline and each change is logged with a date; the last pass ran on 24 Oct 2026. Analysis is drafted with AI models and checked against our editorial standards before publishing; see how we verify.

Verification history

We have re-verified Touchbase 13 times since . Each pass re-reads the vendor's own pages and re-checks every listed field against that evidence; passes where nothing had changed are marked as such.

  1. — changed SSL certificate
  2. — changed our verdict, description, features, pricing tiers, summary
  3. — changed description, pricing tiers, who should skip it, our verdict, summary, features
  4. — changed summary, who it suits, pricing tiers, description, our verdict
  5. — changed hidden costs, summary, description, use cases, our verdict, features, who it suits, limitations, switching in, switching out, who should skip it, pricing fit, setup time
  6. — changed pricing tiers, summary, features, description, our verdict, who should skip it, who it suits

Showing the 6 most recent of 13 verification passes.

Free to cite with attribution — this page re-verifies continuously.

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How much does Touchbase cost in 2026?

Touchbase: Free to start; paid plans from $3/mo. Pricing last verified 24 Oct 2026.

12-month cost

Project the real annual outlay, including the implied monthly cost when only an annual tier is published.

Annual total
Free
Over 12 months
Effective monthly
—
—

Vendor list price only. Add-on usage, seat overages, and contract minimums are surfaced under Hidden costs & gotchas.

Hidden costs & gotchas

What the public pricing page doesn't put in bold. Captured from pricing-page footnotes, contract terms, and recurring complaints.

  • The assistant features — AI suggestions for who to reach out to, personalised conversation starters, relationship insights, and the AI chat assistant — sit behind the paid tier rather than the entry one, so the "helpful
  • Full per-contact interaction history and CSV export are paid-tier features too, which means the longer you stay on the entry tier, the more of your own relationship record you can't see or take with you.

Where the pricing makes sense

The company stage and team size where Touchbase's pricing actually pencils out — and where peers do it cheaper.

Built for individual budgets, not team seats — the paid tier sits in impulse-purchase territory relative to per-seat CRM pricing, and the entry tier is a real place to start rather than a demo. The tradeoff is scope: you're paying for a reminder loop and an assistant, not for sync, enrichment, or collaboration, which is where a heavier personal CRM (or a full sales CRM) spends your money instead. A single freelancer or recent grad gets a better value here than a small team that needs a shared

Hidden-cost and price-fit notes generated

Has Touchbase's pricing changed?

No plan price for Touchbase has moved since we began logging in Aug 2026; the pricing page is re-read on every verification pass.

Who should pick Touchbase?

Pick Touchbase if you are Freelancers and consultants keeping a wide client network warm, Recent graduates building a network in a new city or industry, People whose contact list has outgrown their memory for check-ins, Anyone who wants a nudge to reconnect without a sales pipeline attached.

Look elsewhere if you are Sales teams needing pipelines, deal stages, or lead scoring, Users who expect automatic email or calendar sync, Teams needing shared contacts or collaborative relationship views, Anyone wanting a native mobile app with offline access.

Skip it if Skip Touchbase if you won't reliably log interactions yourself — nothing syncs from your calendar, inbox, or messages, so an unlogged week quietly turns your reminders into guesses about stale data.

Generated

Real-world workflow fit

Concrete scenarios for the personas Touchbase actually fits — and what changes day-one when you adopt it.

Freelance consultant with ~80 past and current clients

After a project wraps, they tap-log the final call in Touchbase and set the relationship to check in periodically. Two weeks later a push notification fires; if they miss it, the reminder reschedules itself instead of disappearing.

Outcome: Client relationships stay warm between contracts without maintaining a spreadsheet or remembering who went quiet five months ago.

Recent graduate new to a city

They import their contacts as CSV, log each coffee or intro call with one tap, and use the assistant's conversation starters when opening a message to someone they've only met once.

Outcome: A growing network stays deliberate instead of drifting, and the first message after a long gap isn't a cold "hey, been a while."

Busy professional who keeps meaning to text people back

They check the assistant's suggestions for who to reach out to next, see one contact that's gone cold, and send a short personalised message from the starter the app proposes.

Outcome: The weekly catch-up task takes a few minutes rather than an evening of scrolling through old threads trying to remember context.

Workflow scenarios generated

Use cases

Setup time & first value

How long it actually takes to get something useful out of Touchbase — broken out by persona, not the marketing-page minute.

Per persona: a solo user adding their first handful of contacts and logging one interaction is looking at a few minutes before the first reminder is scheduled. A freelancer or recent grad importing a larger contact list as CSV and working through the assistant's suggestions should budget a short first session to get contacts in and accurate, then the ongoing cost is the discipline of logging, not

Switching to or from Touchbase

How to bring data in from common predecessors and how to get it back out — written for the switcher, not the buyer.

Migrating in
  • →From a spreadsheet of contacts and last-contact dates: export or retype into Touchbase as CSV, then log a baseline interaction per contact so the reminder clock starts from an accurate date.
Migrating out
  • ↗To a heavier personal CRM with calendar or email sync: export contacts and interaction history as CSV from the paid tier, then re-import so your logged history survives the move.

Tutorials & Learning

YouTube returned 6 videos for “Touchbase”, and we withheld 6: 6 could not be judged, because “Touchbase” is a single word that other videos use for other things. We are showing none, because we could not prove any of them are about Touchbase.

Official links

What are the best Touchbase alternatives?

The closest alternatives to Touchbase we list are Poke (Interaction Co.), Attrove AI and Saner. Ranked by direct product-type match, not category overlap.

Closest alternatives to Touchbase
AlternativePricingStarts atLast verified
Poke (Interaction Co.)FreemiumPricing not published—
Attrove AIFreemiumPricing not published—
SanerFreemiumPricing not published—

Alternatives to Touchbase

View all
Poke (Interaction Co.)

Poke (Interaction Co.)

Poke is an AI personal assistant you text on Apple Messages, WhatsApp, Telegram or RCS to run email, calendar and reminders

FreemiumTry
Attrove AI

Attrove AI

Attrove AI watches commitments made in email, chat, and meetings and alerts an owner when the work goes quiet.

FreemiumTry
Saner

Saner

Saner is an AI personal assistant for ADHD that turns emails, notes, to-dos, and files into one searchable Smart Inbox.

FreemiumTry

Tools that pair well with Touchbase

Common stack mates teams adopt alongside Touchbase, with the specific reason each pairing earns its keep.

Touchbase vs its closest rival

Touchbase's closest head-to-head is with Guesty.

Our Touchbase vs Guesty verdict written Jul 3, 2026 is more than 90 days old, so it is being re-reviewed against current data and is not shown.

Frequently asked questions

For makers of Touchbase

Used Touchbase? Help shape our editorial sentiment research.