Alternatives to Cresta

Agentic B2B support platform where you direct AI agents, not tickets.

Enterprise AI agent platform for contact centers, compliant and multilingual

AI phone agents that answer every hotel call in any language, 24/7.

Enterprise voice AI agents that handle complex conversations like humans.

AI-powered contact center behavior analytics for perfect CX

WhatsApp AI chatbot and marketing platform for automated conversations.

Insurance-native Voice AI agents that resolve calls, emails, and SMS end-to-end.

Enterprise CX platform scoring 100% interactions with owned AI models.

Enterprise AI agents for persistent, outcome-driven customer conversations

Knowledge platform for customer support that cuts tickets by 80%

Agentic B2B support platform unifying Slack, Teams, email, chat, and phone.

AI platform for local government resident engagement and service delivery

Enterprise AI agents for customer service automation with no-code builder.

Enterprise AI agents that personalize customer service across chat, email, voice, and more.

Omnichannel generative AI platform for voice and messaging automation

Enterprise conversational AI platform for customer service automation

AI-native knowledge base platform for teams to create, manage, and deliver documentation at scale.

AI-first customer service platform with self-improving AI agents that resolve issues across every channel.

Real-time voice AI with top-ranked TTS, speech-to-speech, and zero-markup LLM routing

End-to-end audio API for real-time & batch transcription with built-in AI intelligence

Open-source framework-agnostic feedback widget with sentiment, image upload, and zero-hosted backend.

Controllable AI chatbot + human handoff for customer support teams.

AI-powered customer service platform that learns from every interaction to improve resolution quality.

Ecommerce AI agents that autonomously resolve up to 89% of support, sales, and social conversations.

Enterprise-grade AI voice agents with in-house telephony and visual flow builder.

Enterprise experience management platform unifying customer and employee signals with AI.

Enterprise AI concierge for omnichannel customer support.

Voice-based clinical AI agents for non-diagnostic patient conversations.

Enterprise multi-agent AI platform for end-to-end customer support automation.

AI customer service chatbot that automates support while keeping it human.