Alternatives to Freshdesk
30 tools that compete with or replace Freshdesk. Ranked by direct product-type match — not generic category overlap.
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Voiceflow
No-code platform to build, launch, and scale AI agents for customer support and lead gen.
FreemiumTry
Yuma AI
Ecommerce AI agents that resolve up to 89% of support, sales, and social conversations autonomously
Contact SalesTry
Intercom Fin
AI customer agent with 76% resolution rate across 12,000+ brands.
FreemiumTry
Tidio Lyro
AI customer service agent that resolves 67% of queries with pay-per-conversation pricing
FreemiumTry
Forethought
Agentic AI platform that resolves enterprise support tickets end-to-end.
Contact SalesTry
Conversica
AI agents for persistent, personalized enterprise conversations across the customer lifecycle.
PaidTry
Customerly
AI agent for Zendesk that resolves tickets end-to-end
PaidTry
Salesforce AI
Enterprise AI CRM with agentic AI for sales, service, and marketing.
Contact SalesTry
Hi Marley
SMS-first claims platform for P&C insurers to cut phone tag and cycle times.
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Apollo Chat
AI conversation intelligence built into Apollo's sales suite
FreemiumTry
Zendesk AI
AI-first service platform that continuously improves every resolution.
PaidTry
Polimorphic
AI platform built for local government service delivery and resident engagement
Contact SalesTry
Wonderchat
AI chatbot for websites that resolves tickets and qualifies leads
FreemiumTry
