Alternatives to Intercom

Freshdesk is an AI-first helpdesk with Freddy AI agents that resolve customer queries automatically.

Level AI deploys full-stack AI agents that score 100% of customer interactions across every channel.

Omnichannel AI agent for customer conversations, proactive follow-ups, and human handoffs.

Typewise runs multi-agent AI customer service that resolves tickets end to end, set up in plain language in about 15 minutes.

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Cresta pairs human-centric AI agents with real-time agent assist for enterprise contact centers.

Botpress is an enterprise AI agent platform that resolves complex customer support tickets end-to-end, without per-seat pricing.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Lyro is Tidio's AI customer service agent that resolves questions from your own knowledge base, with a 50% resolution guarantee and pay-per-conversation

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

LiveChat 2.0 pairs live chat with an inbox that counts revenue for human and AI agents.

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

AI customer service agent that automates up to 67% of your support conversations with human backup

Salesforce's AI layer on Customer 360 — Agentforce agents that work on the same customer records your staff use.

Sierra builds and deploys conversational AI agents across chat, voice, SMS, email, and WhatsApp for enterprise customer service.

AI-native customer service platform and CRM that tunes every conversation toward retention and revenue

Chatbase builds no-code AI agents for customer support across chat, email, and voice.

Parloa runs multilingual, compliant AI contact center agents that handle millions of customer conversations in any language.

Crisp is an AI-first customer support platform with a no-code AI agent and flat per-workspace pricing

AI-native guest management platform for hotels — contactless arrivals, omnichannel guest messaging, AI voice and webchat, and revenue-driving upsells.

AI-native Customer Experience Management platform unifying service, social, marketing, and insights for large enterprises.

Enterprise contact center AI suite that automates and augments customer interactions natively within the Five9 platform.

Open-source AI agents for multi-channel customer service with human handoff built in.

An AI support and conversion agent trained on your own docs that cites its sources and bills flat rates instead of per-resolution.

AI support infrastructure for B2B teams — consolidate Slack, Teams, Discord, email, and in-app channels, then orchestrate AI agents on top.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Yuma AI agents autonomously resolve up to 89% of ecommerce support tickets, sales questions, and social DMs.

Drift, now 1mind, delivers AI chat agents for B2B that turn website visitors into pipeline inside Salesloft.