Alternatives to Intercom

Unified eCommerce helpdesk with built-in AI Agent for 24/7 support.

The ecommerce helpdesk with a built-in AI Agent that turns support into revenue.

AI-native knowledge base platform for support, docs, and AI agents

Agentic B2B support platform for Slack, Teams, email, and phone

Agentic B2B support platform — direct AI agents, not tickets.

AI support & conversion agent that answers with citations and captures leads.

Ecommerce AI agents that autonomously resolve up to 89% of support, sales, and social conversations.

AI-first helpdesk with Freddy AI agents for up to 80% auto-resolution

Enterprise AI agent platform that resolves complex support tickets end-to-end, with no per-seat cost.

Enterprise AI concierge for omnichannel customer support

Freshchat: AI-driven live chat and messaging for support teams, now with Copilot Resolution Insights.

Enterprise multi-agent AI platform for end-to-end customer support automation.

AI-native customer service platform that automates support across every channel.

No-code AI agents for customer support across chat, email, and voice.

AI-first customer support platform with Hugo AI agent and flat, per-workspace pricing.

AI-native CX platform unifying service, social, marketing, and insights for global enterprises.

Omnichannel AI chatbot and live chat platform for sales and support automation.

AI agent for Zendesk that resolves tickets end-to-end, not just replies

Enterprise AI CRM embedding agentic AI across sales, service, and marketing.

AI sales agent that runs live product demos over video, phone, and chat.

Controllable AI chatbot with human handoff for customer support teams.

AI support infrastructure for B2B teams to build custom workflows

AI chat agents that turn B2B website visitors into pipeline via Salesloft's 1mind.

Enterprise AI agents for customer service automation with no-code builder.

Enterprise AI platform uniting human and AI agents for every customer conversation.

AI customer agent resolving 76% of queries across voice, chat, email, and more.

AI customer service agent that resolves 67% of questions using your knowledge base, with a 50% resolution guarantee.

AI live chat software with a revenue counter for human and AI agents

AI agents for hospitality that automate guest communication and internal ops across text and voice.

Free live chat software with AI-powered automations and an omnichannel inbox.