Alternatives to Botpress

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

Typewise runs multi-agent AI customer service that resolves tickets end to end, set up in plain language in about 15 minutes.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Zendesk's AI-first customer service platform resolves up to 80% of support tickets autonomously.

Crisp is an AI-first customer support platform with a no-code AI agent and flat per-workspace pricing

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

Yuma AI agents autonomously resolve up to 89% of ecommerce support tickets, sales questions, and social DMs.

Lyro is Tidio's AI customer service agent that resolves questions from your own knowledge base, with a 50% resolution guarantee and pay-per-conversation

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

AI agent that resolves tickets end to end — refunds, churn recovery, billing — not just replies.

AI customer service agent that automates up to 67% of your support conversations with human backup

Chatbase builds no-code AI agents for customer support across chat, email, and voice.

Self-hosted open-source AI customer support with RAG knowledge base, multi-model agents, and an embeddable chat widget.

An AI support and conversion agent trained on your own docs that cites its sources and bills flat rates instead of per-resolution.

AI support infrastructure for B2B teams — consolidate Slack, Teams, Discord, email, and in-app channels, then orchestrate AI agents on top.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

AI help desk that resolves tickets end-to-end for $1 per resolution, with expert-led deployment

Freshdesk is an AI-first helpdesk with Freddy AI agents that resolve customer queries automatically.

Cresta pairs human-centric AI agents with real-time agent assist for enterprise contact centers.

Freshchat delivers AI-powered live chat and chatbots for multichannel customer support.

Enterprise agent platform where compliance is enforced at runtime, not written into a prompt

Gorgias is the conversational AI helpdesk for ecommerce that turns support tickets into revenue

Intercom pairs a native AI customer service agent, Fin, with a full omnichannel helpdesk in one system

Salesforce's AI layer on Customer 360 — Agentforce agents that work on the same customer records your staff use.

Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

NiCE Cognigy is an enterprise conversational AI platform for automating high-volume voice and chat customer service.

Parloa runs multilingual, compliant AI contact center agents that handle millions of customer conversations in any language.

Controllable AI chatbot for customer support that answers, acts, hands off, or declines — on your terms

AI-native Customer Experience Management platform unifying service, social, marketing, and insights for large enterprises.