Alternatives to HelpScout

AI agent that resolves tickets end to end — refunds, churn recovery, billing — not just replies.

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

AI-powered help desk software that unifies live chat, ticketing, and call center in one inbox

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Crisp is an AI-first customer support platform with a no-code AI agent and flat per-workspace pricing

Agentic customer engagement platform: AI CDP, Agent One agents, and omnichannel personalization for enterprise brands.

Agentic CRM that unites HubSpot marketing, sales, and service teams on one Smart CRM platform

Brevo is an AI-powered email marketing and multichannel CRM platform for SMBs and ecommerce brands.

AI-native customer support that connects your database and Stripe to automate billing resolutions

Conversica AI agents turn one-way outreach into persistent, revenue-driving two-way conversations.

Klaviyo is an AI-powered B2C CRM that turns customer data into autonomous email, SMS, and service campaigns.

Braze is a customer engagement platform for cross-channel messaging, journey orchestration, and AI-powered personalization at scale.