Alternatives to Sage

Gorgias is the conversational AI helpdesk for ecommerce: one omnichannel inbox plus an AI Agent that resolves tickets and sells.

Cresta runs AI agents, real-time agent assist, and conversation intelligence on one platform for enterprise contact centers.

Botpress is an enterprise AI agent platform that acts on support tickets end-to-end — refunds, account updates, multi-step workflows — with no per-seat pricing.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Kore.ai builds enterprise AI agents with runtime-enforced governance and voice plus digital CX and EX coverage.

AI support infrastructure that turns Slack, Teams, email and in-app conversations into one queue where humans and AI agents work the same threads.

Ecommerce AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social, and phone.

Lyro AI Agent is Tidio's pay-per-conversation AI support agent that answers only from your knowledge base and guidances.

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

Live chat software with an AI agent in the same inbox as your team and revenue attributed to every conversation.

Enterprise AI concierge platform for customer support agents that work across chat, voice, and email.

SayWhatt is an AI sales assistant that runs expert buying conversations for e-commerce and lifts revenue by an average 12%.

Conversica's AI agents run persistent two-way conversations that qualify leads, resolve service issues, and win renewals.

Sierra builds conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

NiCE Cognigy is an enterprise conversational AI platform for automating high-volume voice and chat customer service.

Parloa is an AI Agent Management Platform for enterprise contact centers running multilingual voice and digital agents at scale.

Enterprise CCaaS from Genesys with AI routing, virtual agents, agent copilots, and workforce forecasting in one platform.

Unify WhatsApp, TikTok and Instagram conversations in one AI-assisted team inbox built for B2C chat commerce

Autonomous AI sales agent for eCommerce, travel and consumer-services sites, trained on your catalog and managed by a dedicated AI engineer.

Minimal AI runs e-commerce support agents that resolve tickets end-to-end inside the helpdesk you already use.

Wonderchat builds AI support and sales agents that cite your own docs in every reply and bill flat monthly rates.

LiveAgent is an AI-powered help desk that puts live chat, ticketing, a call center, and social messaging in one agent inbox.

AI customer experience platform where AI agents resolve support tickets end to end, set up by talking to Nova in plain language.

Bizzabo is an enterprise event management platform that connects registration, onsite wearables, and CRM data to prove event pipeline.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Agentic B2B support platform where AI agents investigate, resolve, and act on every customer signal.

AI help desk whose Kay agent takes real actions—refunds, exchanges, password resets—at $1 per resolved ticket, deployed by Kayako's team.

Freshdesk is Freshworks' customer service platform with a prebuilt Freddy AI agent that starts resolving email tickets from day one.

Drift is now 1mind — AI chat agents inside Salesloft that turn website visitors into pipeline.

Ada builds AI customer service agents that resolve, act, and improve across voice, chat, email, and social.