Alternatives to Zendesk
30 tools that compete with or replace Zendesk. Ranked by direct product-type match — not generic category overlap.
Last updated
Reviewed by our team on
Voiceflow
No-code platform to build, launch, and scale AI agents for customer support and lead gen.
FreemiumTry
Yuma AI
Ecommerce AI agents that resolve up to 89% of support, sales, and social conversations autonomously
Contact SalesTry
Conversica
AI agents for persistent, personalized enterprise conversations across the customer lifecycle.
PaidTry
Hi Marley
SMS-first claims platform for P&C insurers to cut phone tag and cycle times.
Contact SalesTry
Zendesk AI
AI-first service platform that continuously improves every resolution.
PaidTry
CustomGPT.ai
No-code custom AI agents with anti-hallucination citations.
PaidTry
Synthflow AI
Enterprise AI voice agents with in-house telephony and visual flow builder
Contact SalesTry
Drift
Drift converts B2B website visitors into qualified pipeline with AI chat agents.
Contact SalesTry
Intercom Fin
AI customer agent with 76% resolution rate across 12,000+ brands.
FreemiumTry
Tidio Lyro
AI customer service agent that resolves 67% of queries with pay-per-conversation pricing
FreemiumTry
Conduit AI
AI agents for hospitality that automate guest communication and internal operations.
PaidTry
Level AI
Enterprise CX platform that scores every interaction and deploys AI voice agents.
Contact SalesTry
ElevenLabs Conversational AI
Deploy human-like voice and chat agents in minutes with ElevenLabs Conversational AI.
FreemiumTry
Customerly
AI agent for Zendesk that resolves tickets end-to-end
PaidTry
Apollo Chat
AI conversation intelligence built into Apollo's sales suite
FreemiumTry
Polimorphic
AI platform built for local government service delivery and resident engagement
Contact SalesTry