Alternatives to Zendesk

Enterprise AI concierge for omnichannel customer support

AI-native helpdesk with Fin AI Agent, omnichannel support, and AI-powered Insights

AI customer service platform that automates support while staying human.

AI-native customer service CRM that turns every interaction into retention and revenue.

No-code AI agents for customer support across chat, email, and voice.

Controllable AI chatbot with human handoff for customer support teams.

AI customer service platform that learns from every interaction to resolve more tickets.

Enterprise AI platform uniting human and AI agents for every customer conversation.

AI customer agent resolving 76% of queries across voice, chat, email, and more.

Enterprise multi-agent AI platform for end-to-end customer support automation.

AI-native knowledge base platform for support, docs, and AI agents

AI-first customer support platform with Hugo AI agent and flat, per-workspace pricing.

Open-source AI customer support with human handoff and ticket workflow.

Open-source AI agent platform for multi-channel customer service automation.

Omnichannel AI chatbot and live chat platform for sales and support automation.

Automate customer support and boost sales with AI shopping assistants.

Enterprise AI CRM embedding agentic AI across sales, service, and marketing.

AI support infrastructure for B2B teams to build custom workflows

Agentic B2B support platform for Slack, Teams, email, and phone

Agentic B2B support platform — direct AI agents, not tickets.

AI support & conversion agent that answers with citations and captures leads.

Ecommerce AI agents that autonomously resolve up to 89% of support, sales, and social conversations.

Enterprise AI agents for customer service automation with no-code builder.

Operational AI platform for financial institutions, unifying customer and employee experiences.

Enterprise AI agent platform that resolves complex support tickets end-to-end, with no per-seat cost.

AI customer service agent that resolves 67% of questions using your knowledge base, with a 50% resolution guarantee.

Unified eCommerce helpdesk with built-in AI Agent for 24/7 support.

Freshchat: AI-driven live chat and messaging for support teams, now with Copilot Resolution Insights.

AI agents for hospitality that automate guest communication and internal ops across text and voice.

Free live chat software with AI-powered automations and an omnichannel inbox.