Alternatives to Duckie

Hi Marley is SMS-first claims communication software for P&C insurers, running two-way texting from first notice of loss through repair and

Bizzabo's event management software ties registration, Klik SmartBadges, and CRM data to event pipeline.

AI support infrastructure that unifies Slack, Teams, email and in-app conversations into one queue where human and AI agents work the same

AI security questionnaire automation that answers with citations, fills Trust Center requests, and drafts RFP responses.

Okendo bundles Shopify reviews, loyalty, quizzes, referrals, and surveys into one customer marketing platform

Pylon AI is an agentic B2B support platform that turns Slack, Teams, email and phone conversations into directed agent investigations.

Zendesk AI resolves service tickets autonomously across voice, chat, messaging and email — and gets sharper with every resolution.

Insider One is an agentic customer engagement platform that runs AI-driven personalization and journey orchestration across every channel.

Freshservice AI pairs Freddy copilots, no-code AI agents, and an MCP Gateway with ITIL-aligned ITSM and ITAM.

Polimorphic is AI voice, chat, and permit workflow software built for government resident services.

Mintlify Agent writes, reviews, and publishes developer documentation as pull requests your team approves.

AI contact center intelligence that captures and audits 100% of calls, chats, and tickets.

Agentic B2B support platform where AI agents investigate, resolve, and act on every customer signal.

AI help desk whose Kay agent takes real actions—refunds, exchanges, password resets—at $1 per resolved ticket, deployed by Kayako's team.

Wonderchat builds AI customer service and sales agents that cite your own docs in every reply and bill flat monthly rates.

Inkeep builds AI agents for customer experience and ops teams that read your docs, CRM, and tools before they answer.

Yuma AI resolves ecommerce support tickets end to end with AI agents that act in Shopify, not just draft replies.

Freshdesk is Freshworks' customer service platform with a prebuilt Freddy AI agent that starts resolving email tickets from day one.

Agentic CRM platform uniting marketing, sales, service, content, data, and revenue on one Smart CRM.

Ada builds AI customer service agents that resolve support tickets across chat, email, voice, and social.

1mind AI chat agents from Drift turn anonymous website visitors into Salesloft pipeline.

Agentic banking AI for banks and credit unions — voice, digital, and search agents on one governed knowledge layer

Cresta runs autonomous AI agents, real-time agent assist, and conversation intelligence across one contact-center platform.

Botpress builds AI support agents that resolve refunds, account updates and multi-step tickets end-to-end — not just deflect them.

SuperAGI bundles 50+ AI-native business apps and agents for sales, support, HR, and marketing on one subscription

Gainsight is a customer retention platform that puts agentic AI agents on your customer data to cut churn and grow accounts.

AI embedded across NICE CXone that scores every interaction, flags complaint risk, and coaches agents on behaviors that move CSAT.

Fin resolves 76% of customer conversations across chat, email, and voice at $0.99 per outcome.

Assembled unifies workforce management for in-house agents, BPO vendors, and AI agents in one platform

Lyro AI Agent is Tidio's pay-per-conversation AI customer service agent that answers only from your knowledge base and guidances.