Alternatives to Gorgias

Yuma AI agents autonomously resolve up to 89% of ecommerce support tickets, sales questions, and social DMs.

AI customer support agent for eCommerce that resolves 40–70% of tickets on layer one

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Botpress is an enterprise AI agent platform that resolves complex customer support tickets end-to-end, without per-seat pricing.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

Zendesk's AI-first customer service platform resolves up to 80% of support tickets autonomously.

Knowledge platform that turns support content into interactive, branching step-by-step guides with grounded AI answers.

E-commerce AI support agent that completes refunds, address changes, and returns across your storefront and payments stack, not just answers.

An AI support and conversion agent trained on your own docs that cites its sources and bills flat rates instead of per-resolution.

Typewise runs multi-agent AI customer service that resolves tickets end to end, set up in plain language in about 15 minutes.

AI support infrastructure for B2B teams — consolidate Slack, Teams, Discord, email, and in-app channels, then orchestrate AI agents on top.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Zendesk AI is the autonomous resolution layer inside the Zendesk Resolution Platform, handling voice, chat and email tickets that learn from every closure.

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

AI help desk that resolves tickets end-to-end for $1 per resolution, with expert-led deployment

Freshdesk is an AI-first helpdesk with Freddy AI agents that resolve customer queries automatically.

AI-powered product quiz platform for Shopify that turns browsers into buyers.

LiveChat 2.0 pairs live chat with an inbox that counts revenue for human and AI agents.

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

AI agent that resolves tickets end to end — refunds, churn recovery, billing — not just replies.

Freshchat delivers AI-powered live chat and chatbots for multichannel customer support.

AI sales assistant for e-commerce that runs expert buying conversations and lifts revenue by an average 12%

Intercom is an AI-first customer service platform pairing the Fin AI agent with a full omnichannel helpdesk in one system.

AI customer service agent that automates up to 67% of your support conversations with human backup

Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

AI-native customer service platform and CRM that tunes every conversation toward retention and revenue

NiCE Cognigy is an enterprise conversational AI platform for automating high-volume voice and chat customer service.

Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.