Alternatives to Gorgias

11 tools that compete with or replace Gorgias. Ranked by direct product-type match — not generic category overlap.

Live chat software with AI-assisted replies and omni-channel messaging for sales and support.

AI-powered helpdesk with Freddy AI for SMBs

AI chat agent for B2B pipeline generation, now part of Salesloft

Open-source platform for building AI-powered support agents with custom LLM engine.

AI customer service and live chat for e-commerce stores

AI-first customer service platform for enterprise support teams

Build and deploy AI customer support agents trained on your data.

Controllable AI chatbot platform with human handoff for customer support teams.

Collaborative platform for building and scaling AI agents across chat and voice.

AI help desk that resolves tickets end-to-end with action, not just answers.

AI-first customer messaging platform with a natively integrated AI agent, now Fin.