Alternatives to Wando

Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.

Unify WhatsApp, TikTok and Instagram conversations in one AI-assisted team inbox built for B2C chat commerce

Typewise is an AI customer experience platform where AI agents resolve support tickets end to end, set up by talking to Nova in plain language.

Bizzabo is an enterprise event platform that connects registration, onsite wearable data, and CRM for B2B teams that have to prove event pipeline.

AI support infrastructure that unifies Slack, Teams, email, and in-app chat into one queue for B2B teams

AI help desk whose Kay agent takes real actions—refunds, exchanges, password resets—at $1 per resolved ticket, deployed by Kayako's team.

Ecommerce AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social, and phone.

Freshdesk is AI-powered customer service software with a Freddy AI Agent that resolves email tickets from day one.

Ada builds AI customer service agents that resolve, act, and improve across voice, chat, email, and social.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Lyro is Tidio's AI customer service agent that resolves questions from your own knowledge base, with a 50% resolution guarantee and pay-per-conversation

Enterprise AI concierge platform for customer support agents that work across chat, voice, and email.

AI agent that resolves tickets end to end — refunds, churn recovery, billing — not just replies.

Gorgias is the conversational AI helpdesk for ecommerce brands — omnichannel inbox plus an AI Agent that resolves and sells.

Intercom is an AI-first customer service platform pairing the Fin AI agent with a full omnichannel helpdesk in one system.

HiJiffy is a hotel guest communications platform whose Aplysia AI answers up to 90% of guest messages across web, WhatsApp, and social channels.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

AI customer service platform that pairs the Lyro AI agent with a human help desk for SMBs

Conversica's AI agents keep two-way conversations going with your leads and customers until a meeting, renewal, or resolution actually happens.

Salesforce's AI layer on Customer 360 — Agentforce agents that work on the same customer records your staff use.

AI-native customer service platform and CRM that tunes every conversation toward retention and revenue

NiCE Cognigy is an enterprise conversational AI platform for automating high-volume voice and chat customer service.

Zendesk is an AI-first customer service platform whose autonomous agents resolve up to 80% of tickets across email, chat, voice, and social.

Crisp is an AI-first customer support platform with a no-code AI agent and flat per-workspace pricing

AI customer support agents that resolve, escalate to a human with context, or decline to answer.

AI-native Customer Experience Management platform unifying service, social, marketing, and insights for large enterprises.