Alternatives to Kayako
11 tools that compete with or replace Kayako. Ranked by direct product-type match — not generic category overlap.
Gorgias
Conversational AI platform for ecommerce helpdesk and automation
Paid
Voiceflow
Collaborative platform for building and scaling AI agents across chat and voice.
Freemium
Drift
AI chat agent for B2B pipeline generation, now part of Salesloft
Contact Sales
Botpress
Build powerful AI support agents with Botpress – the complete AI agent platform.
Freemium
LiveChat
Live chat software with AI-assisted replies and omni-channel messaging for sales and support.
Paid
Intercom
AI-first customer messaging platform with a natively integrated AI agent, now Fin.
Paid