Alternatives to Kayako

AI agent for Zendesk that resolves tickets end-to-end, not just replies

AI-first helpdesk with Freddy AI agents for up to 80% auto-resolution

AI customer service agent resolving 67% of questions using your knowledge base, with a 50% resolution guarantee.

AI customer service platform that resolves complex tickets across every channel and learns from each interaction.

Agentic B2B support platform — direct AI agents, not tickets.

Enterprise AI agent platform that resolves complex support tickets end-to-end, with no per-seat cost.

AI customer agent resolving 76% of queries across voice, chat, email, and more.

AI-powered customer service helpdesk for eCommerce and online businesses.

All-in-one help desk with AI chatbot, ticketing, and built-in call center.

Freshchat: AI-driven live chat and messaging for support teams, now with Copilot Resolution Insights.

AI-native helpdesk with Fin AI Agent and Copilot for omnichannel support

The ecommerce helpdesk with a built-in AI Agent that turns support into revenue.

Interactive knowledge management platform for customer service that cuts tickets by 80%

Enterprise AI CRM with Agentforce for agentic sales, service, and marketing automation.

AI sales agent that runs live product demos over video, phone, and chat.

Controllable AI chatbot with human handoff for customer support teams.

SMS-first claims platform for P&C insurers to cut phone tag and cycle times.

AI-powered event management platform for B2B conferences and hybrid events

AI support infrastructure for B2B teams to build custom workflows

Agentic B2B support platform for Slack, Teams, email, and phone

AI platform for local government resident engagement via voice, chat, and workflows

AI support & conversion agent with cited answers and flat-rate pricing

Ecommerce AI agents that autonomously resolve up to 89% of support, sales, and social conversations.

AI chat agents that turn B2B website traffic into pipeline via Salesloft's 1mind.

Enterprise AI agents for customer service automation with no-code builder.

Agentic AI platform for financial institutions, unifying customer and employee experiences

Enterprise AI platform uniting human and AI agents for every customer conversation.

AI embedded across NICE CXone to analyze every interaction and coach agents in real time.

AI live chat software with a revenue counter for human and AI agents

Enterprise AI concierge for omnichannel customer support